Esplanade Zagreb Hotel

This landmark hotel is centralized in town with all major culture buildings. The ambience are exceptional. It truly gives a sense of a classic hotel. Staff are a professional, courteous, and very friendly.

Great central location and super staff, but experience let down by poor in room facilities - lack of tea and coffee making and design -uncomfortable position of toilet and wash basin. Lack of seats in lounge and bar also detracted from experience.

This hotel will not disappoint. Its rich history and class will make your visit to Zagreb absolutely memorable. The food, staff and overall experience is something we will never forget and we will definitely be back.

Jus returned from a long weekend here and had the best time ever, from the moment you enter the hotel you are treated amazingly, check in was a breeze and we went up to our room which was a junior suite, lovely space, massive comfy bed, all the extras (only gripes was it was a little dark and no provision to make tea) 2 tvs, 2 sinks, tables to dress and all the extras like a safe, coffee machine and mini bar. Bar was amazing as were the cocktails and Monique the concierge was the best booking us places to go, from watching the footy to an authentic meal, nothing was too much trouble and even when we had a little issue with room service at breakfast she was very professional in dealing with, there was a Xmas market next door and we lived on the mulled wine all weekend, across the road from a shopping centre and ice rink, it really was a perfect location amidst our perfect stay.

Our first visit to Zagreb, and we chose this hotel as part of a package. It seemed to offer good value and more character than the better known chains. Right on every count. If you might be tempted to think that the hotel could be an example of mid-European faded glory - a railway hotel that has seen better days (we can all think of examples). Not a bit of it. Recent refurbishment has been a triumphant success, and staff have been recruited to match this ambition - but all at a reasonable cost for a capital city centre hotel. Location is excellent - city centre is about 15 minutes easy walk, and public transport passes right outside. Staff are friendly and obliging - all with excellent English. Concierge service is knowledgeable and capable. Breakfast is excellent with both buffet and table service. Our room was straightforward, quiet and comfortable - nothing lavish in terms of extras and decor, but everything is smart, up to date and in working order. Housekeeping took care of any requests, and cleaning was timely and efficient. We wouldn't hesitate to recommend, and would willingly return.