La Casa del Zorro Resort and Spa

My family has been coming to La Casa del Zorro for many years. It has such good bones! We love the big rooms and the bathrooms. We love the heated pools, and the star gazing area. You can get a massage and take a Yoga class or just hang out by the pool. The pool area is getting worn and crusty. It needs a redo, but the water was hot and clean. The front desk people were super kind and helpful. We like that you can get some coffee and snacks from the cafe because there isn't much close by. The restaurant area is beautiful. I wish the dinner menu was more modern. I don't know anyone who eats pork chops and legs of lamb anymore. We ate dessert in the bar and it was warm and inviting. Their prices have gone way down, which is good because I don't think $500 a night is worth it, but half that feels like a bargain.

Rooms are outdated. Dinners are mediocre and overpriced. TV system terrible. Can’t get Saturday college football games or Sunday NFL games without playing extra charge. No management personnel on premises. Staff friendly but powerless. Way too expensive for a hotel living in the past.

Had a great time staying here with my daughter. The rooms are nice and clean, and thought the restaurant had great quality food options. The pools are nice and was one of the nicest hotels in the area while visiting Julian CA. Was hoping to see a fox, however, saw lots of wildlife on property.

Outstanding room. It was really hot but AC rocked it. Unusual Roku TV. Beautiful updated room, big comfy bed, nice restroom. Went to the FOX Bistro. Had awesome fried chicken and made new friends. We will go back when it is cooler to enjoy the grounds more. Nice hotel with old roots in town.

I realize it's hot in the desert during the summer months, but the A/C in our guest room never got below 88F. Our friends were staying in an Air BnB and they said they could get their A/C down to 70F. The A/C was dripping into our room all night after check in and wouldn't stop, either. Maintenance got the dripping fixed the next day, though. The hot water in our guest room only came out lukewarm. The ice machines around the guest room buildings weren't producing very much ice. I'm sure with the heat and the machines being outside they were having a hard time keeping up with guest demand, but that should be addressed. The pools were cloudy like the filtration system was too weak to circulate the water properly. We tried two of them, and same thing in both. The koi pond also was very sad to look at because of algae growth. The Stargazing theatre needs lots more love. The walls have light from the resort seeping through them and over them making it hard to see the stars. Plus, why no reclining chairs? It's all dirt! Our guest room phone wasn't working. We texted for maintenance, they came, said they would change it, but they never did. The Cafe Building’s roof needs a lot of work. When you look down on it from the guest room we were in it looks like a tornado hit it. Pretty bad upkeep like that. We know it's a non-smoking room, but there should also be signage on each balcony stating there should be no smoking there, either. I'm happy to pay for the smoke cleaning fee, but if we had known the smoke would travel into the room somehow we wouldn't have done that. Other than that, Staff was very pleasant, even when informing us of the smoking cleaning fee. Food was DELICIOUS.