The Resort at Paws Up

Just when we thought things could not get any better... the Team at Paws Up Ranch out-did themselves. After our first visit last year (which was unforgettable) we only hoped to match the memories that were made. We were uncertain (due to health issues) about a return visit when we booked the trip. But my mother rallied to the occasion and so did the Paws Up Crew! Upon arrival we had a custom ramp to our log home and without asking they thoughtfully put in a shower chair (live saver!). Mr. Slack was on his way to greet us before we even stepped off our roomy private shuttle, and somehow sprinted across the property to ensure we had a step stool for my mother at the next stop. Bravo! The team wanted to do something special for my mother to get her outside and view the spectacular winter landscape. How do you keep an 80+ year-old in a wheelchair warm????? You get 3 portable heaters, heated chairs, a pile of blankets and some hot toddies! That’s how you do it. We enjoyed warm beverages perched high above the legendary Blackfoot river while watching the snow gently fall. This was all made possible by Greg & Brian, and we cannot thank them enough for the experience and the memories. This is an epitome of “unreasonable hospitality.” They even brought out a guitar and had the foresight to print up the lyrics from our favorite Christmas carol, which I had forgotten to bring the prior year. What impeccable attention to detail. As if this excursion was not enough, knowing that I am a guitar player, they had arranged to have 2 beautiful FENDER guitars delivered to the home in our absence. I was able to play music for my mother before the fire each night. Unforgettable. Now let me mention the cuisine. Executive Chef Sunny Jin and Chef Bret and their crew left nothing to be desired! Whether it was a bonus platter of scallops or wagyu steaks cooked to perfection, we were excited to experience the new menu every night. Back to our outdoor excursion, Chef Sunny even arranged to have a beautifully framed photo of the event placed on my mother’s nightstand. Quite amazing. The little ones enjoyed the experience no less than the adults. Whether it was snow tubing and warming up by the fire or eating our way through the decadent s’mores kit…. Our youngest took more than 20 photos of the gingerbread display, which was the most impressive I have ever seen. In summary, just when we thought our last visit could not be outdone, the outstanding team at Paws Up Ranch, and their unparalleled dedication to customer service, provided our family with the best vacation ever! You truly must experience this level of customer care. We only hope that we get to experience this again. Special thanks to Greg, Brian, Sunny, Bret, Madyson, Aiden, Gabby, Corby, Joe, Ivan, Katie and all the others who took such great care of our family. BRAVO!!!!

Wonderful staff and experiences, what a memory our family will take from our time here and we can’t wait to return in summer to try their canvas homes. We loved the horseback riding and snowmobiling, but want to come try summer with the lake and river activities too.

Paws Up is magical during the holidays, we came from LA and loved the holiday charm and attentive staff. We really enjoyed the amazing food quality and quantity, be ready to EAT, and the included drinks and cocktails were high quality. The activities are fun and not the usual "safe" type, these were safe but fun!

An Unimaginable Dream Come True, Dear Paws Up, you made every dream we had of a Montana vacation come true, we dreamed of such a memorable vacation but we didn’t expect this much care and warmth from the people who work there. I did take time to ask about some recent reviews and I feel it is becoming more and more clear that extortion for reviews is real, they had a power outage in the summer caused but some huge storm that crippled the region, some guests demanded full refunds and more, I guess they felt it was their fault. yuck. We had great meals, really fun activities, beautiful home to sleep in with fantastic amenities, drove a included Lexus, so cool, and these guys just get it. Best Vacation Ever We will be back!

We have had a long relationship with Paws Up (our July 2024 visit was our family’s fourth visit to the resort). Following a power outage at the resort (something that Paws Up was ineptly prepared to handle), our camp was completely without power for 3 consecutive days. This outage resulted in no heat, no drinkable water and no working bathrooms. There was no material effort on the part of the resort's management to solve this problem. Instead of doing the right thing, senior management at Paws Up simply decided they did not like the tone of our communications with them about this incredibly disappointing stay at the resort, so elected to do nothing...no refund at all. What was made clear to us is that our previous stays at Paws Up made no difference to the resort's management. Someone had to lose money as a result of the power outage, and Paws Up determined that such lose should be borne by its guests.