Casa Velas Hotel Boutique & Spa

Fantastic stay at a fabulous hotel. Absolutely what was needed to relax & recharge after a busy year. Second time at the hotel and it was exactly as I expected. Quiet, relaxed atmosphere, extremely attentive staff, great pool and lounging facilities.

We had an amazing experience at this first class resort. The service was absolutely incredible, the food was delicious and the ambience was quiet, relaxing and exactly what we needed to escape. We are normally beach lovers; however, spent our days lounging by the pool. Ulises, Juan and Ramon were so terrific and really catered to our needs. The drinks and food were always offered and the service and quality was like nothing we had ever experienced at any other resort. They truly were fantastic and we can't thank them enough for making our time so memorable.

I had the most amazing stay at an all inclusive with Casa Velas. A couple of my friends and I decided to go to Puerta Vallarta and found this cozy place. We chose to golf at vista vallarta, dine at Tau beach club, and of course take part in the amenities offered. It also was in a great location as the scenery was out of this world because of the vast mountains. At the resort all of the patrons were so nice and the food was exquisite everyday. We stayed for 4 days and it was so sad when we checked out of our room since all of the people who worked at the resort felt like family. Ulises, Ramon, and Juan took care of our entire group everyday which made us feel welcomed and taken care of. Plus they really know how to make a delicious cocktail! If your looking for a place to relax with friends, your partner, or even solo vacation, look no further.

My husband and I have been traveling to Mexico for at least 15 years, and I can confidently say that Casa Velas is our absolute favorite resort of all time. Many resorts are overwhelmingly large, making everything annoyingly far away and often packed with too many people, but Casa Velas is a smaller boutique hotel that feels more personal and comfortable. The rooms are just a few minutes’ walk to the pool and the restaurant, and the beach club at their sister property, Tau, is just a 5-minute shuttle ride away. As for the food, we enjoyed Tau best for dinner each night, but Emiliano and the pool bar were excellent for breakfast and lunch each day. Anywhere you go you’ll get beautifully plated, delicious, a la carte food instead of cold, stale buffet food, and premium alcohol with fresh pressed juices instead of bottled mixes. and happy to accommodate any dietary restriction or menu substitutions you might request. To be honest, the menus are actually more like a list of suggestions because they are so willing to create custom dishes and drinks for you! Room service is also part of the all-inclusive package, and that food arrives piping hot in a timely manner. Our suite was amply sized and meticulously maintained by housekeeping throughout our stay. My only note for other travelers is that if you want the room to get and stay cold, it’s best to keep the blackout curtains and the door to the bathroom closed so that the AC can actually reach the coldest temperature. The absolute highlight of our stay, however was the service. Everywhere we went, the servers were incredible—warm, welcoming, and extremely attentive. Some of the (many) standouts include Avalos and Jesus at Emiliano, the dinner team at Tau (Enrique, Antonio, Rigo, and Ramón), and the Aqua Bar team (Ulises, Juan, and Ramón). We pretty much spent the majority of our stay at the Aqua Bar, and they made our vacation unforgettable with their positive, personable demeanor, shared laughs, and excellent drinks and service. We have long said that no other country in the world can hold a candle to Mexican customer service and hospitality, and the team at Casa Velas really embodies that sentiment. We can’t wait to go back!

This is our 3rd trip to casa velas and was the best-others were great but this was ‘over the top’ wonderful. The whole staff took such great care of us—especially Armando, Carlos, Avalos, Fatima, the pool bar crew, and the whole crew at Tau Beach Club. Thanks to Denise for helping arrange our activities. We will be back!!!