The St. Regis Bora Bora Resort

Traveled here with our family with 3 very young children. The resort concierge recommended bora bora childcare service for us when we inquired about extra help with our children during our visit. Maia arrived and all 3 of our children were instantly obsessed with her. She brought toys, educational materials and even a stuffed bee also named Maja! She was so attentive, playful and loving with them. Always one step ahead of whatever I needed from her and incredibly engaged. She’s a Montessori teacher and incorporated learning into all of their play. They truly learned to appreciate the natural beauty of the island because of how Maja incorporated learning in such an age appropriate and fun way. She kept them safe on our boat excursion and during all water activities. My children normally take a long time to warm up to new people but Maja was the exception to this. They still ask about her and when we were will see her again even though we have been home 3 months now! I highly recommend her services if you are visiting with children. She made our trip extraordinary and was so knowledgeable about the island and resort. My kids were covering her in hugs and kisses every day when we said goodbye and begging for her to come back right away.

This was the most beautiful experiences of our lives! St. Regis Bora Bora was beautiful. Everything about our stay was magical. We were treated like celebrities the entire stay. Our over water bungalow was huge and so romantic. We had bikes that made it so easy to see the whole resort. Snorkeling in the Lagoonarium was magnificent. All the restaurants were top notch.

We are still processing our time spent at this resort and honestly we did have a good time but not because of anything special at St Regis. It was the beauty, the locals, and the activities that were special which is something we could have gotten anywhere in this beautiful location. Pros: the property is beautiful and well maintained, it is a very large resort and enjoyable to explore, the adult pool is serene and was convenient to our room, The Beach Boys were so helpful and friendly, the views of Mt Otemanu from the spa and Lagoonarium were spectacular!, the Lagoonarium was so peaceful and enjoyable with so many beautiful fish (just be careful with the snorkeling gear as it tore my mouth up and gave me sores on my gums), the staff for the most part are very accommodating and desiring of making your stay enjoyable, we appreciated having multiple restaurants to choose from, the convenience of Vitamin Sea sailing catamaran for trips was wonderful; they park their boat at the St Regis dock so other resorts have to boat people over but we got first pick of seats, the sunrise was beautiful from our room 312. We enjoyed the canoe breakfast, it was beautifully arrange on our table (without our privacy screen - see below) but again my husbands allergies were not acknowledged and mango was in his fruit bowl (nut allergies can become serious issues, I am thankful I brought Benadryl!), The morning butler coffee service every day was lovely (LOVED their hot chocolate and French Press Decaf) - we may have misunderstood our butler so we don't want to list as a con, but we had to call every day to have this delivered (I thought it was a one time order at the beginning) But, we would call usually around 6 AM and within twenty minutes they would have fresh hot wake-up beverages at our door, set up by a lovely lady. Cons: upon arrival we got whisked away on a tour of the property that took an hour or so, we were so exhausted and hungry from not getting a good lunch in Tahiti, we also had a massage scheduled at 5 but couldn't check in till 4 so everything was so rushed and opposite of relaxing and romantic. This unfortunate waste of our time also forced us to have to order food to be delivered (with an extra fee and not included in our meal package) to the spa ($78 for one large piece of bread with veggies and fruit plate) I have health issues that I cannot go without food and the stress of not being able to eat due to the extended tour and rushing us around was very difficult (thankfully they had small snacks that kept my blood sugar level until we ate our overpriced room service). We expected a relaxing and romantic getaway and I can say from the start that is not what we got. When we got to our room the bikes were missing and the butler (Kenny) had to call for them to be found. we were immediately disappointed in the quality of the room, for the price paid (15k) for this once in a lifetime trip our room should have been so much nicer/cleaner but we made the mistake of choosing St Regis over 4 Seasons (something I wanted to do a month prior to arriving at reading other similar reviews). The room had bugs (cockroaches and who knows what else), the slider never fully closed letting in mosquitos, the bathroom furniture was broken, the toilet bubbles during showers and had to be flushed during showers to avoid not overflowing, shower never drained, the faucet water in the bathroom started smelling like sewage toward the end of our stay, we could hear every time someone else flushed down line, the lighting is terrible, the privacy/sun screen was completely missing and they never fixed it even though two of our butlers said they would be coming the next day to replace it, there were stains on furniture I don't know of what. Housekeeping only cleaned and turned our room over in the late afternoon AFTER we had to request it every day. The first day I think was my husbands fault, he left the privacy door bag on, but otherwise we avoided leaving it on because we wanted it cleaned. This was very inconvenient as we shouldn't be in the room and bothered when they come. We were constantly overheated and wanting to retreat to the room for privacy and yet wanted a clean room so spent most days waiting and going back and forth between the room and hot/humid resort to hope for house keeping. They offered us an upgrade to a deluxe that Tuesday (208) but made us wait till 4 Pm to check in even though we had a sunset cruise pickup at 4:55, we were picked up at 4:15 rushed to the room then found bugs in the bed (they swear it's not bed bugs and we couldn't find any type of bug that resembled what we found). We refused to risk it and they had to rush us back to our old room, the food is very bland and borderline gross. Food is way overpriced ($36 for a cookie!) DO NOT BUY THE COSTCO DINNER PACKAGE it was a complete waste of our money ($1800) because there is no microwave in the rooms and any leftovers (which you'll have tons) was a total waste, the serving sizes are double so save money and share starters and mains and desserts; reserve things yourself (like Vitamin Sea through Marriot Bonvoy - you'll also get points) because anything reserved via the concierge they charge an extra fee for (I think they work on commission but may be wrong about that), the locals are so friendly and a couple of the French staff are too (Maitre d' of Bamboo was a sweetheart, the French beach boys are too, we also LOVED Florina our morning butler) but most of the French women waitresses at Aparima Bar were rude and we did not appreciate them, the views of the mountain are no where near as good as other resorts and the layout of the property does not accentuate the beautiful mountain. (Unlike 4 seasons), the quality for cost is not there and we do not believe this hotel deserves five stars by anyone let alone Forbes. I thought 15k was a lot to spend for a ten year anniversary but I guess not! They do not communicate allergies or celebrations, no acknowledgement of our anniversary aside from a bottle of champagne (which we cannot drink due to heat) and fruit (which comes with our paid for Costco package and my husband cannot eat because he is allergic to Mango which we told them in the pre arrival survey!) When we told our butler on arrival Kenny seemed alarmed and like he did not even know this. We filled out the special survey and communicated our 10 year anniversary, the tree nut allergies and mango allergies, and that we do not eat fish or seafood but we had to keep communicating them every time we saw staff. No one seemed to know we were there for our 10 year anniversary which is disappointing as their entire tag line is refinement/elegance/romance in a 5-star resort, this was not a romantic environment or trip. Go to the 4 Seasons or Thalasso. We shared our concerns and complaints with the manager in our review directly to the resort and the manager was apologetic and acknowledged several points we made as helpful feedback, but otherwise that is all. I noticed they gave us 7k Marriot Bonvoy points (not even enough to cover one night at their hotel) but I guess it is a sort of apology?

Our stay at the St. Regis Bora Bora was nothing short of spectacular, made effortless by booking through Pacific for Less. From the moment we left home, every detail was perfectly arranged, allowing us to fully immerse ourselves in the beauty of French Polynesia. A huge thanks to Cathi at Pacific for Less, who was our incredible agent—her expertise and meticulous planning made this the most seamless and stress-free trip we've ever taken! At every stop, we were welcomed with personalized greeters, private service, and beautiful leis, all thoughtfully coordinated by Pacific for Less. Their expertise made our journey effortless, allowing us to simply relax and enjoy paradise. The St. Regis Bora Bora is pure luxury, but what truly made our experience exceptional was the incredible butler service. Our butler, Julie, was an absolute dream—always attentive, kind, and one step ahead of our every need. Julien was also a tremendous help, making sure that every moment of our stay was flawless. What amazed us most was how they anticipated our needs before we even knew we had them! They would call to ask if we wanted a ride to dinner before we even thought to request one—every detail was handled with such thoughtfulness and care. One of the most magical aspects of the resort was the peace and tranquility. The beaches were so quiet and secluded that we often felt like we had the entire stretch of soft white sand to ourselves. And the view of Mt. Otemanu? Absolutely breathtaking—straight out of a postcard! The colors of the water were like nothing I have ever seen—a mesmerizing blend of turquoise, deep blues, and shimmering aquamarine that changed beautifully with the light. The snorkeling in the Lagoonarium was an absolute highlight, with vibrant coral and an abundance of marine life. We were especially enchanted by the gorgeous and friendly Napoleon fish, who seemed to enjoy swimming alongside us. It was like being in an aquarium, but even better! The staff at the St. Regis were beyond exceptional. Temiane, the fantastic beach attendant, made sure we were always comfortable and taken care of. Camille, one of the restaurant managers, went above and beyond to ensure we had incredible dining experiences. Every single team member made us feel genuinely welcome, adding to the overall magic of the resort. Our time at the St. Regis Spa was another unforgettable experience. We indulged in the most amazing couples massage, and it was pure bliss! The setting, the skill of the therapists, and the deep relaxation we felt made it one of the best spa experiences we've ever had. Oh, and I must mention—this trip sparked a new love affair… with French Press Coffee! Every morning, I looked forward to savoring its rich, bold flavor while soaking in the stunning views. The Polynesian Night at the resort was such a fun and lively experience. The energy of the dancers, the music, and the delicious buffet made for an unforgettable evening celebrating the beautiful culture of French Polynesia. But the absolute highlight of our trip was the full-day snorkel excursion with sharks, stingrays, and the unforgettable Motui lunch. Swimming alongside these majestic creatures was surreal, but the most incredible moment was having stingrays glide right under our picnic table while we enjoyed our meal—yes, in the water! It was an experience we will never forget. Once again, Pacific for Less made this dream vacation a reality, ensuring that every part of our journey—from Moorea to Bora Bora—was effortless and unforgettable. If you're looking for the ultimate luxury escape, this is the way to do it!

If you are trying to decide between St. Regis or the Westin, then let me explain why you should spend the money. The rooms are MASSIVE! The Westin rooms are the size of our bathrooms. The breakfast buffet was maybe one of the best I have ever experienced, and I have done a lot of luxury traveling. The entire resort is so incredible. There are kids here, but at this time, I haven't been annoyed with them screaming and running around the pool areas. All of the beach toys are in great shape, as well as the bikes you are loaned to get around the resort. If you are person who needs constant stimulation, I would offer that Bora Bora may be too boring for you and you should instead try Disney. If you can disconnect and actually relax, than please stay at the St. Regis. Chloe was our personal butler (her own term, not mine) and she was on top of EVERY PIECE of our trip. We were left with no questions at all, and she met all of our requests before we even knew we had them. We came here as a vacation, not a honeymoon, or a wedding, but just a regular vacation. I'm so glad we didn't need a special occasion to justify this trip, and honestly, I think Bora Bora may be even more special than many of the islands of Hawaii. If you are interested in peaceful tranquility and going on tours that aren't packed with 30 other people, than Bora Bora should be at the top of your list.