Hotel ZaZa Dallas

Year after year, Hotel Za Za Uptown,Dallas has failed ti disappoint. Rooms, Staff , Superior Amenities and warm guest service is sbundant here. Special kudos for GM, Mr. Alex Aland for tremendous team .Guest Service is what this about. The Super Stars in their field and Ultra Professionals are Carolina-Front Desk, Danny-Valet, Daniela in Dragonfly and Costello in Room Service. They all went above and beyond per usual to give the guest a COME BACK experience.

Hotel ZaZa is the perfect location for your next Dallas trip! Staff is amazing, service is second to none and the Texas Suite we booked did not disappoint. They offer a complimentary car service for the local area (2 or 3 miles I believe) and it was so convenient to not have to use Ubers just to check out The Rattlesnake bar or Las Palmas…highly recommend both by the way. Huge thanks to Alex for the hospitality. We’re already booking a return trip during the summer months to check out their pool. Best atmosphere to ring in a New Year at their onsite gala!

Amazing experience in a unique and beautiful setting! We ate at the restaurant several times and got room service and every meal was top notch. The staff went out of their way to tailor our stay to perfection. There were also plenty of perks - free coffee with oat milk, freshly baked cookies, wine and snacks. The spa was among the best I have visited with high quality products and personalized treatments. It rained the weekend we visited so we spent a lot of time in the hotel and loved every minute - truly a gem!

Incredible service at every turn. To start, their breakfast room service is better than the Beverly Hills Hotel’s that I used to get frequently… which is saying something. It was also somehow delivered to the room, fresh and fully plated, within 12 minutes! The avocado on hash browns with side of eggs is easily the best hotel room service breakfast I’ve had. The hotel has lots of great amenities, including complimentary snacks in the lobby throughout the day (incredible chocolate chip cookies). Everyone on staff at the property was great, but I want to specifically mention Alex, the hotel’s GM. Alex is a gem and does everything he can to ensure that every guest has the best stay imaginable. Alex was there at every turn for myself and I’d see him helping other guests as much as he could. He’s a huge asset to this property. Everyone on staff follows Alex’s lead and places the guests’ satisfaction as their top priority. Incredible property, even better people, all around a 10.

My husband and I stayed at Hotel ZaZa Dallas while visiting my daughter. We absolutely loved staying at this wonderful hotel! The attention to detail as far as customer service stood out to me the most during our stay. The staff was so friendly and accommodating. We checked in during the complimentary cocktail hour so we were greeted by offering of champagne/wine and some small bites. Our room was lovely--both very clean and spacious with a wonderful balcony overlooking Dallas. I felt like I was at home because of all the amenities provided. I especially liked having a lighted make up mirror in the bathroom and very plush robes provided for our stay. In the morning, it was so nice to walk down the hall where coffee/fruit was provided for me as well as tea for my husband. We did valet our car which was very efficient. When we requested our car, the attendants even gave us water bottles to have in the car--which was much needed in Texas even in November! In the evenings the hotel driver, Christian, was available to take us to nearby places. Christian was so friendly and accommodating for with all of our requests. On Sunday morning, when we were going to church, the hotel without question allowed us a late checkout so we did not have to clear the room before church and brunch afterwards. I truly was so appreciative of the level of customer service and the caring attitude of all the staff. I also love the fun vibe of the hotel- with all of the furnishings and art and even little jars of candy around. I would definitely recommend anyone giving this very unique and special hotel a try!