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A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Stayed for business while in NYC. The staff is wonderful. So kind and accommodating. Great location in midtown with great food and beverage options. Was in the Towers on this stay, and it was spacious and had a great view. Will return on my next stay!
Lauren F
Every employee we interacted with went above & beyond to ensure we had a wonderful time. Truly a first-class hotel and staff.
TyeReedy
A huge thank you to Ms.Rebecca V! She made our stay memorable. She was extremely helpful! Super patient and kind. Very soft spoken! Our view from our room was breathtaking!! We went for a nice walk around the neighborhood and went for dinner (walking distance) truthfully it’s a great location to stay at.
Yaminah B
My wife and two friends recently stayed at the triplex Champagne Suite at the Towers at Lotte NY Palace. We always stay at the Towers when we visit NY, but this was an extra treat with friends and so we splurged on the triplex. It is an amazing space; three spacious floors of luxury, exceptional art and amazing views of NYC. Jimm Kalina helped me to select the suite, as it was a holiday present to our friends and a special treat for us. It exceeded our high expectations! Thanks to Jimm at the front desk and the entire staff at the Towers at Lotte NY Palace staff for providing us with a very special and memorable week in NYC! Thank you!!
Daniel B - Boston, Massachusetts
The hotel is absolutely beautiful! It deserves its 5 star rating! The staff is impeccable! Friendly, Happy, Attentive and just so Nice to talk with! To mention some names Ryan Dowd /front manager friendly, kind and service oriented! Isabella, Ani and Rebecca in the Towers area so helpful and kind! So many more to thank, Front desk crew, housekeeping, bellman, thank you for this wonderful experience! Cant wait to stay here again! All the Best Kelly
Kelly M
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