Lotte New York Palace & The Towers

New York City, New York

10 Exceptional Luxury
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About the Hotel

A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.

Location

Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York 10022

Nearest Airport: LGA, JFK, EWR

Features and Amenities

  • General Information
  • Pet Friendly
  • Non-Smoking Rooms
  • Handicap Accessible Facilities
  • Dining
  • 24-Hour Room Service
  • Wine Cellar
  • Bar
  • Bar & Lounge
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Complimentary Newspaper
  • Fitness Center
  • In-Room Spa Services
  • In-Room Amenities
  • In-Room Safes
  • WiFi
  • Activities
  • Sightseeing
  • Business
  • Meeting Rooms
  • Business Center
  • Conference Facilities
  • Family
  • Babysitting
  • Nearby
  • Historic Sites
  • Shopping
  • Museums
  • Restaurants
  • Nightlife
  • Parks
  • Interests
  • City
  • Culture & Arts
  • Hotels
  • Signature Perks

Reviews for Lotte New York Palace & The Towers

Exceptional concierge Karl Naim

TripAdvisor Traveler Review Rating Reviewed 23 hours ago

My friend and I took our 3 teenagers to NYC recently and stayed at Lotte New York Palace. We had the best time. The concierge Kal Naim referred us to two amazing restaurants, Osteria and Benoit. Both were so charming and had lovely ambiance. We would definitely stay here again and ask Kal to help us again.

Climber611746


Pomme Palais

TripAdvisor Traveler Review Rating Reviewed 4 days ago

Pomme Palais is an amazing experience. Not only is the food incredible, the team is the best. Debra, Mark, Arleni and Antonio (and I know I leaving some out)have become like family. Their attention to kindness, service and details are second to none. Thank you thank you thank you.

Denise W - Washington DC, United States


Absolutely stunning

TripAdvisor Traveler Review Rating Reviewed 5 days ago

We are here now and absolutely enjoying our stay. Michael at the front desk was the most amazing first start of our check in to Christian(THE concierge) for his amazing assistance on booking reservations recommendations in the city and hidden gems.

Corey B


Phenomenal Stay

TripAdvisor Traveler Review Rating Reviewed 1 week ago

We loved our time in the Towers at the Palace. The service was top notch, every member of the staff was engaged, pleasant, and incredibly helpful. The Bellmen while jovial and funny were incredibly efficient, John and Matt specifically. Isabella at the concierge was so helpful.

SHtravelr - Williamsburg, Virginia


Unparalleled hospitality. World class. 7 stars.

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

The concierge, waitstaff, housekeeping, room service, management, and driver are all top tier. Special kudos to everyone that made our stay incredibly special. This is the only place I will be staying whenever I return to New York. It was truly a very special trip.

Devraj T


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