Pangkor Laut Resort

It has always been a bucket list item for me to visit Pangkor Laut and I finally made it 40 years later. Maybe a bit too late? The white sand beach of Emerald Bay more than made up for any shortfall, where we rode calm tepid waves for more than an hour and didn't want to leave. The smiling wait staff always try to engage you in conversation, sometimes more than you want if it is peace and tranquility that you want to savour. The spa massages were so relaxing and therapeutic. For a resort that is quite large and spread out, it has seen better days in upkeep. Corners and crevices show their neglect with caked dust, drains are choked up with dry leaves, and there is mould from the constant humidity. Toilets and faucets are weak and old in public areas. The large open air restaurant is crowded at mealtime and you feel liked you're on a cruise ship on land. This leaves the staff frazzled to find you small spoons, Chinese spoons, placemats, water (don't even think about refill) or paper napkins. There is no concierge (I guess who needs one here?) but it would help to send me reminders of my dinner reservations, spa appointments and departure time. I would rather receive a text or note slipped under the door, than to pull up my emails from a month or so ago liaising with the reservation team. Would I come back? Perhaps. Because the landscape is rather special. The room rates are hard to beat, But with that, comes a lot more overcrowding in a less maintained place. Thank goodness for the friendly likes of Devraj, Sohag, Santosh, Pumin and their peers who work so hard to make up for what's been neglected elsewhere. Buck up YTL. Your staff deserve better, and so do your guests.

Even more beautiful than I remember it being when I visited as a child! I have loved bringing my family here and sharing this incredible place with them. The resort is beautiful, incredibly clean and never feels too busy. The rooms are spectacular and we loved both the pool and the wonderful Emerald Bay. The sunset cruise was a real highlight, as were our spa treatments - the spa bath experience should not be missed! Above all though the staff here make the experience - Michael, THT, Sakil, Ravi just to name a few - everyone is focused on making sure guests have the best possible stay and we are so grateful.

We had a fantastic sunset cruise during our stay at Pangkor Laut Resort and it was definitely one of the highlights of our trip. A special mention has to go to THT, who at only 21 years old was incredibly welcoming, friendly and professional. He made us feel completely at ease from the moment we stepped aboard and is a real credit to the resort. The skipper was also excellent, sharing lots of interesting information about Pangkor Laut and the surrounding area as we cruised, which really added to the experience. We enjoyed drinks and canapés while watching the sunset, and the crew were brilliant at helping us capture the moment, taking some fantastic photographs for us as the sun went down. Beautiful scenery, great hospitality and a wonderful way to spend an evening. A genuine 5-star experience and something we would definitely recommend to anyone staying at Pangkor Laut Resort.

I had a pleasure of staying in PLR for 2 nights, and I must say I am pleasantly surprised by how beautiful the whole resort is. The view from my room at the hill villa was so gorgeous, albeit a bit of a far walk, and there are a lot of activities to do within the resort. Not to mention that the hospitality here is better than most places in Malaysia - we were warmly greeted and taken care of, and they make sure that everything is smooth sailing. Special shout out to Raihan for island briefing, Harlem at the reception, and Mages and Israfel at Feast Village. Really enjoyed my stay, and looking forward to staying here again :)

amazing stay at Pangkor Laut Resort. the views are breathtaking, and the whole experience was unforgettable, a special thanks to the wonderful staff for their kindness, professionalism, and attention to every detail. highly recommended, and I would love to come back again!