Pangkor Laut Resort

What a wonderful experience! Really enjoyed a relaxed couple of days on the island. We stayed on weekdays and it definitely felt more relaxed and quiet. We even got to enjoy a private sunset boat ride alone as we were the only ones that had booked it. During our stay, there was a lot of smoke haze from wild fires in Indonesia however it didn't impact on the beauty of the island and we still got some great shots of the sunset. Wherever we ate on the island, the food was amazing whether you were after Malaysian, Asian or Western cuisine. The cocktails were also fantastic and the happy hour specials were up there with the best you'll find (the Mojito's at the Chapman Bar get a particular high-five). The resort was incredibly clean and we would like to acknowledge the cleaners of the Sea Villa's in-particular, especially having to deal with local snakes hanging around. Whilst we were there, the main Lap Pool was closed for repairs, meaning we had access to the Spa Pool. The bar and pool staff in that area were personable, helpful and full of laughs. We had sunbeds and towels provided and the offer of a delicious refreshment on a hot day, to which we happily obliged. The staff throughout the resort were very attentive during our stay. We had particularly lovely interactions with THT, who was our server on the Sunset Tour, and who took the time to remember conversations we had previous days to enhance our experience. His attentiveness, personality and interest in ensuring we had a great experiences was appreciated and we fondly look back at those moments. Possibly due to it being more quiet, the shuttle bus around the island was very efficient and drivers happily took you wherever needed. I would also HIGHLY recommend the airport transfer if coming from KL/KLIA (and vice-versa). The 'express bus' has more stops than advertised and took almost 2 hours longer (5-hours total) to arrive to a bus depot with limited transport options, which caused concern about missing the boat to the island. We decided on an airport transfer back to KLIA from the resort, and we arrived in half the time in comfort. Cannot wait to come back!

Absolutely fantastic property, so beautiful and the food is fantastic. All of the staff are amazing and so attentive, special mention to Mizan and Apon who made our stay even better.

Again a nice stay at Pangkor Laut. The service is first class. Ram from the bar at Emerald Bay is a very good examble for the high service level. I have to say that the resort is showing its age, some staircases are rotten, there are holes in the roof. The resort needs a general upgrade. It was a little disapointing that dinner in Feast Village was not buffet. The food was good in Feast Village, we tried Uncle Lims, that was not as good as in Feast Village

Great place. Worth the money. Mizan was extremely helpful and hospitable throughout all our meals. Fantastic host!

had a few problems, especially due to a planned electricity turn off for four hours unfortunately during a heavy storm The matter was extremely well handled by the guest relationship manager Mr Segaran who went out of his way His professionalism and genuine concern made the trip worthwhile