One&Only Le Saint Geran

For reference, we stayed in February in a 2 bedroom suite. I often get very frustrated with hotel rooms. Often so many designers haven't thought through the function of the room only the aesthetics, however here the room was perfection! Luxuriously designed, super spacious, with well thought through lighting and plug sockets in all the right places. Each room has a huge dressing room and an even bigger bathroom with solid closing doors ( my pet hate is glass doors which lack privacy and wakes your partner up at night when you turn the light on to use it) huge bath tub and indoor and outdoor shower. It is certainly has wow factor. We loved the welcome gifts, the hats and water bottles were a particularly nice touch. The service and rest of the resort match. There was literally nothing one could fault. There are many restaurants to enjoy around the resort so you never get bored. Food was of the highest standard at prices you would expect of such a hotel. We had a half board package which I would highly recommend. Kids club was great with a great programme of activities. My children are on the cusp of turning 12 and they let them pick and choose their activities from both the younger club and Tribe. We booked a dolphin/ whale trip through the hotel and it was incredible. We saw both whale and dolphin and our captain was ahead of the curve in getting to the creatures before they were surrounded by hoards of tourists. The whole resort is pristine and superbly managed. Service is impeccable. I highly recommend. We cant wait to return.

We only stayed one night as a treat for my husband's birthday. The service was impeccable. The kids loved waterskiing at the St Geran as the boat can take them in the backwaters, which are very calm compared to the ocean. The kids said this was their favorite hotel

In Mauritius this year and reminiscing of how last year’s vacation was at One & Only, miss being part of the Kerzner family. Hats off to all the fellow Mauritian who works in the hotel and took great care of us, service was amazing, massive rooms and lovely amenities. We need to have more tourists visiting those established 5* hotel instead of the new ones in Mauritius which are not up to the standard.

Thanks to the person who brought the ice cream! Here's what fell short of expectations: Hygiene: Sanitization practices didn't seem to meet expectations, room wasn't cleaned well Pool Safety: It was concerning to see wild ducks swimming with children in the pool. Drink Service: Lipstick marks on cocktail glasses raise hygiene concerns. Shisha Issues: quality was poor and finding ash or insects in the shisha hose is unacceptable. Bird Problem: Staff should be more responsive to requests to replace food snatched by birds. Kids' Club: The messy environment and lack of engaging activities for children is disappointing. Staff demeanor could also be improved. Beach Suitability: While the beach might be okay for adults, it's not ideal for children.

Having stayed across many hotels around the world with my family on vacation, I must say this has been the best experience ever. The staff, the hotel, the beautiful long beach, the well-manicured gardens, the spa are the major highlights of the resort. The food is exceptional, the breakfast has large spread breads, breakfast rolls, freshly baked croissants, crepes and waffles made to order. There is so a huge option of fresh fruits to choose from and the chef is happy to cut some fruit if you do not want to take it from the buffet. Rooms are beautiful, we had 2 rooms and our host with the housekeeping ensured that our rooms were cleaned every day on the time that we requested for. We also had thoughtful turndown gift on a daily basis till our departure. Our son who is a now a teen was given a bag with gifts on the day we arrived; gifts that were meant for teens and not kids...so thoughtful. The staff does not understand the word "NO", it's like finding a genie in a bottle who can grant you unlimited requests, they go above and beyond to ensure that we had a more than comfortable stay. I would love to name of few staff that we encountered during our stay, but this would be unfair to those whose names we do not remember, literally every staff we came across from the gardeners, security, chefs, restaurant staff, managers, housekeeping staff they all had displayed a sense of wanting to serve you with a genuine heart. Thank you, St. Geran,