Hotel Sina Bernini Bristol

If you are heading out on a cruise this hotel is likely to be a good fit. If not, skip it as the people on the cruise take over the hotel. The rooms are comfortable and large and the hotel has a wonderful roof top bar and restaurant. The food is good and the views are fantastic. The staff is friendly but the big issue I had is that they cater to the cruise guests and we had one of their suites for a room. The cruise people took over breakfast shouting between one another and the poor waitstaff just rolled their eyes in sympathy with us. In the morning, we had difficulty pulling up our rental car to retrieve our bags because the cruise buses (yes buses) were blocking the entrance. ONe of the cruise staff was blocking the hotel entrance as if we weren't important because we weren't cruise guests. It's too bad really because otherwise the hotel is great and staff are friendly but seem powerless to controlling the cruise staff and guests to be aware that other people are spending quite a bit of money to stay here.

Mauro the concierge helped us with a big smile even if we weren't clients of the hotel. We were having a drink while trying to sort out the stealing of a bag (with passport inside). That was an amazing level of service. A big thank you to him. So great to feel welcomed and helped.

Great location, wonderful hotel staff and concierge! Beautiful hotel with rooms available to overlook the square. Lovely views of the city and fantastic hotel staff that were able to deal with multiple flight and room updates. Enjoyed the experience tremendously. Would go back any time to visit this gorgeous hotel. They were able to book transfers to and from the ship, which was fantastic. Happy to have stayed here.

Wonderful hotel. Like many, we stayed here before a cruise and were not disappointed. The hotel is really well placed located near the Spanish Steps/Trevi Fountain, Pantheon and only a 25ish minute walk to the Colosseum plus there is ample shopping in the area. The staff are super polite and friendly. We arrived a little early and our room was ready for us. The room was nice and overlooked the fountain outside the hotel on the street. We were starving and the concierge suggested a restaurant off the beaten path for us that made fresh pasta and only used fresh ingredients and it was marvellous. The restaurant in the hotel that served breakfast was unaware that I had an allergy to nuts and so the 1st day they didn't have much for me and I was slightly annoyed (but am used to this) and mentioned it to the front desk. They promptly called the restaurant and advised them we would be there for 2 more days and the following 2 days they made an entire separate plate for me with fruits and pastries all nut free which was really nice of them (and heavenly delicious). It's known that hotels in Europe have smaller rooms and this was no exception but the room was clean and the bathroom was spacious. We did have to change rooms because the 1st room's AC wasn't cooling the room properly and the 2nd room was even nicer than the 1st. In fairness though, Italy was experiencing an extreme heatwave and everywhere we went was hot. If I had one sort of "concern" for future guests it's that if you are a light sleeper, ask to not be placed in any of the rooms near the elevators because the walls are marble and sound carries into the rooms and when guests get off the elevator late at night, it's loud. This is not the hotel's fault but rather rude guests that are inconsiderate of other people. Overall we were very happy at the Sina and would return. It's a great hotel whether you're there as a couple or as a family.

We stayed at the Bernini for a pre-cruise stay. Our room was not ready as we arrived early in the morning. This is to be expected when arriving so early or with a large group. Patience is required when traveling. The staff was friendly, warm and welcoming. The location of the hotel was wonderful. Bellman and concierge were always helpful and pleasant. Our room was clean and well apportioned. The only downfall of our stay was the rooftop restaurant. We went for dinner and apparently our apparel was not good enough for them. They seated us at the very front of the restaurant, took our order, offered wine and brought our dinner. We never saw a staff member again. It was obvious we were not wanted there. Drink from the bar even came with pieces of something in it. We picked over our dinner quickly and walked out. Totally unacceptable. The last straw was when they seated a couple beside us that brought their dog. This was clearly not a service dog. We weren’t wanted there but a dog was.