Camden Harbour Inn

I don’t know where to start. First let me tell you that I own a travel company and travel often. Also, I specialize in culinary travel. I have NEVER given a 1 star review before. But they lived up to it. We booked our stay in August for our 20th anniversary. We booked the culinary package, proud foodie here! The package offered a meet and greet with the chef, signed menu, and 6 course chef’s tasting. My husband also called and booked a private cooking class with the chef on Saturday afternoon. I really wanted to do the lobster boat with cooking class but I have a medical issue so staying around the inn close to our room was a must. Upon booking they were extremely accommodating, telling us everything we needed to hear. Living up to their “personalized, luxury” service. Well, it didn’t last long. Hours Before arriving the hotel manager called and informed us that they booked our cooking class on the wrong day and were unable to do it on Saturday. While the manager did offer two other options they were all not doable. One was away from the inn again we had informed them multiple times about my condition. The second was doing the class on the day we were leaving. Who wants to pay for a private cooking class when you have a 5 hour drive back home and can’t enjoy their great wine selection (again the have been awarded the wine spectator award) so you want the whole experience. That’s what I am paying for. After thosetwo options he was unable to find anything for us on Saturday afternoon. We checked in and our room was lovely at first glance. But the balcony was covered in mold, siding rotten and dirty. And let me be clear their ocean views from anywhere at the inn are nonexistent. I’m not kidding. Friday evening we went for our chef’s tasting. That was awful as well. No one knew what package we booked and what was offered with it. We never met the chef and never got a menu. We booked a culinary weekend and a location that offers personalized luxury experiences and they failed at every single one. I am floored that they have received the awards and recognition that they have DON’T be fooled by the language on the website and the awards and recognition they have received. They didn’t come close to living to those expectations and completely ruined our anniversary weekend. I have never felt so scammed in all of my travels. My advice go somewhere else, anywhere else is better. In my husbands words the best thing they could is make us forget the weekend ever happened it was that bad.

From the moment we stepped foot on the the property we felt special! The staff, service and attention to detail is unparalleled! The room was perfect, well appointed and extremely comfortable. We want to thank Camden Inn for making our 40th wedding anniversary special.

We made reservations for two nights. Twenty-five days prior to our arrival we realized we needed one more night at the front of our stay. The Inn could not accommodate us for that additional night, so we had to cancel. The Inn charged us $50.00 for “processing the cancellation” twenty-five days in advance! Their written policy states that cancellation 14 days prior to arrival invokes a $50 fee, less than 14 days your deposit is non-refundable. Fortunately there are other wonderful Bed and Breakfast locations in Camden that valued us as customers, not as an opportunity to extract a fee using an ambiguous, and egregious, cancellation policy. We’ll not be back.

Everything about Camden Harbour Inn was fantastic. Staff was super friendly and accommodating, Natalie’s was outstanding, room was clean and well kept, views amazing. Top notch Inn. We would say one of the best boutiques we’ve ever visited.

My husband and I stayed at the CHI for 3 nights and it was wonderful. The Inn is within easy walking distance to the town and the harbor, and all the great restaurants. The staff were cheerful and helpful, and breakfasts were delish! Our room was spacious and had all the amenities. Our only suggestions are an upgrade to the paper products (tp and tissues) and to include the breakfast gratuity in the hotel bill or print it on the menu. The servers should not have to ask. Overall a great visit!