Sugar Beach a Viceroy Resort

Fantastic stay at Sugar Beach! Stayed in Grand Luxury Villa, which was wonderful. The grounds were beautiful and the beach was perfect, with comfy chairs, large palapas, and be sure to get a coconut water--very refreshing. Service was also excellent. To get around, need to call for a shuttle, especially if your room is higher up on the hill. They give you a cell phone to call your dedicated "butlers," who can send a shuttle, make dinner reservations, or whatever else you need. Khandi and Michael were excellent! Only drawback was that for breakfast which starts at 7, we would try to call for a shuttle and usually no one would answer, would go to voice mail, had to try several times to call. A bit frustrating, but did not detract from a great week. Pure luxury, looking forward to returning this year!

I've read some of the negative comments which seem to come from visitors who were not staying at the resort. Although their experience my have some validity, my experience with the resort's employees were the opposite. They were all polite and well mannered - which seems to be traditional to the people of St. Lucia. Michela, one of our butlers, was wonderful, sweet, and personable. The resort is nestled between the Pitons, offering a picturesque view. The property has many areas to open to discovery. While Salt Wood was worth the $$$, I would say that the drinks and food at the other restaurants on the property is overpriced. The only issue that I experienced was not with the staff or resort, instead it was with the majority of other visitors who were notably cold and snobby towards the staff - as well as to us as visitors - giving it a flash from the past "plantation" feel. Overall, it was a great experience and I would visit again.

This was our second trip to Sugar Beach, and we loved it just as much as the first time. We love the beach bungalows, we had two (one for us and one for the kids) and it worked out beautifully. The service is outstanding, the spa is excellent, and this is a place that we plan to continue to visit annually. I can’t think of a better testament to how great it is! The chocolate shop is a must- some of the best chocolate I’ve had in my life by far.

Sugar Beach is an iconic resort and delivers a premium experience befitting of the hefty price tag. We spent 3 nights there at the end of a longer stay in the north of the island. We personally felt this was sufficient time to enjoy this beautiful hotel and its unique surroundings. Our room was an ocean view luxury villa (room 506). It definitely had the ‘wow factor’ and a gorgeous view. It is worth noting that the resort is built on a very steep hill, so you are beholden to using a van service to ferry you to and from your villa, which can be a little tedious. The beachfront bungalows would avoid that and are well located for most amenities, but come at the price of a relative lack of privacy. The food at Sugar Beach is pretty good, but not exceptional. We ate better meals outside the resort. Saying that, the Bonte burgers were delicious and breakfast was outstanding. Fantastic quality and choice. If you are lucky enough to spend some time in this beautiful place, you won’t regret it!

Amazing. From the moment you arrive, Sugar Beach is nothing less than spectacular. From the butler greeting to the beach and pool service, it is all first class. The restaurants are fantastic and the service really is second to none. The kids club is a must. There is no reason to leave the resort, Sugar Beach has everything you need.