Pine Cliffs Ocean Suites, Algarve

What a great family experience! Clean room , great service from housekeeping, front desk , breakfast team, pool guys. Love it and we will be back. Loise- breakfast hostess was incredible, calm and professional. She always welcome my family and greet us with smile. Thank you from Starev family !

Absolutely shocking that you charge €63 per person for 9 holes and then insist we pay €15 to rent golf shoes as you insisted we couldnt wear flat tennis shoes. No other course we played had a problem with our shoes ( we played val do Lobo, villa sol and gramacho. We were a 4 ball and waited on every single shot it took 2.20 to play a very short 9 holes. Total rip off

Possibly the nicest family resort we have been to in quite some time. We never usually say we will come back somewhere, as we like to explore the world, but I can see this being a place we come back to time and time again. The sports facilities are fantastic, the kids club are great for some down time for the parents and the grounds staff are delightful. We stayed in a 2 bed apartment (C201) which suite my wife, 2 year old daughter and I perfectly. The breakfast is world class. Literally something for everyone. So much choice and variety, even the fussiest of eaters will find something! The only thing I would say that lets this resort down is the pricing of the food and drinks. You can tell it’s priced at the clientele this places attracts, however, the quality does not match. We went out to the local restaurants and found some hidden gems. Also I wouldn’t worry about hiring a car unless you plan to go afar. Uber is super quick and cheap here.

I will start by saying that we only booked this 2 days before arriving, so perhaps didn’t do enough research. But below are the things I would have liked to have known: - the room: we had a 2 bed apartment; layout was perfect for family of 4, but it was honestly like stepping into a time warp - the room hasn’t been touched since the 80s; eg think tape player as the music offering! There were none of the usual things I’d expect from a 5 star resort - no bathrobes, no tv’s in bedrooms or welcome information pack etc. it was like we were staying in an elderly aunt’s house! - the pools. This is what I find the strangest thing; the resort is huge with pools everywhere, but none of them are heated! This being October, we thought we were gambling with the weather, but I thought as long as the kids were happy in the pool, we’d get a chance to chill & read a book. Not the case - every pool was empty & as a result people were just hanging around unsure of what to do with their day. I can’t emphasise enough how cold the water is (the sea is also freezing!) They do offer a heated indoor pool, but you have to wear a swimming cap for some reason (which you have to buy) & obviously my teen wouldn’t dream of doing that! - the cost. You have to pay for EVERYTHING here. No free water & most kids activities come at a cost. We booked room only & breakfast in the very mediocre buffet was €120 a day for our family. I’ve heard people talk highly of Pine Cliffs, so thought it would be a safe bet, but we just didn’t ’get it’. Perhaps we’ve been spoilt on other holidays, but this just felt like a very dated, dull offering. I should also add that we’re not golfers; perhaps that’s where we went wrong!

Overall the experience was good but there were a few major things I would like to point out. In our room there was a SERIOUS ant problem, they seemed to be appearing from all bathrooms and kitchen. Room was dated. The cleaning staff were cleaning our room at around 4:30pm, which we were not allowed in our room at that time. The location of our room was completely awful, it was a far walk from everything.