Dreams Jade Resort & Spa
Cancun, Mexico
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About the Hotel
Just outside the small fishing town of Puerto Morelos, Now Jade Riviera Cancun lies on a sublime stretch of Caribbean beachfront in Mexico. The resort's comprehensive Unlimited-Luxury® plan means virtually everything is included with your stay - from gourmet meals and top-shelf spirits, to live entertainment and infinite ways to spend your time at play. All-suite accommodations are bold and bright in their modern style, with oversize windows and sliding glass doors to let the gorgeous views cascade inside. Luxe marble bathrooms, whirlpool tubs, ultra plush beds, and private balconies up the ante, and everything you need to stay connected is present and accounted for - including wireless Internet, flat-panel televisions, iPod docks, and direct dial phones. Best of all, with the resort's upcoming Unlimited Connectivity program, you can seamlessly access everything with the touch of a finger, using an app to do everything from surf the web to book spa appointments. Now Spa by Pevonia is a sanctuary not to be missed, with a tempting menu of treatments that offers massages, facials, beauty therapies, and more. At Now Jade Riviera Cancun, your vacation is a trip into tropical paradise.
Location
Dreams Jade Resort & Spa
Unidad 26 Mz. 20 Lote 1-1 Sm.3
Puerto Morelos Benito Juárez, Quintana Roo
Cancun, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Handicap Accessible Rooms
- Non-Smoking Rooms
- Dining
- Poolside Dining
- Private Dining
- Pool Bar
- 24-Hour Room Service
- Swim-Up Bar
- Cafe
- Sports Bar
- Sushi Bar
- On-Site Amenities
- Salon
- Spa on Property
- Fitness Center
- WiFi
- Sauna
- Live Entertainment
- Boutiques
- Tennis Courts
- Theater
- Outdoor Spa Treatments
- Wedding Planning Services
- In-Room Amenities
- Private Patios or Balconies
- Air Conditioning
- Bathrobes
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Jetted Tubs
- Coffee & Tea Facilities
- Luxury Bath Amenities
- Activities
- Bicycling
- Fishing
- Kayaking
- Tennis
- Windsurfing
- Scuba Diving
- Snorkeling
- Yoga
- Beach Volleyball
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Cribs
- Babysitting
- Kids Pool
- Kids Club
- Playground
- Teen Spa Treatments
- Rollaway Beds
- Arts & Crafts
- Nearby
- Historic Sites
- Golf
- Interests
- Beach
- Collection - Hyatt Inclusive
- Eco Friendly / Sustainable
Reviews for Dreams Jade Resort & Spa
Amazing waiter
We are in the restaurant capers, the Italian place, and our server Jaime was amazing. He brought us dishes and basically read our minds on what we wanted. He was attentive, our table was full, our cups are full, and our hearts are full. Thank you so much for the amazing experience Trevah! and especially Jamie.
Ashley C - Calgary, Alberta, Canada
Avoid UVC!
Resort is nice as long as you buy Preferred section. Food is ok, not best and not worst. They have UVC club there - AVOID at any cost! UVC lied to us and is not worth the cost!!! Do your diligence!! We have been in better resorts that we didn't waste 6 hours on presentation that should last 1,5 hours. UVC is a NO!
Magdalena B
MELVIN MELVIN MELVIN
If money is not a factor, definitely get a cabana for your entire stay if you’re not willing to fight for pool chairs or wake up at 6:00am on your vacation just to save pool chairs. In addition, you will get a pool concierge who will make sure you’ve got everything you need each day. This is our first time at this resort. We are UVC members and we are trying each resort in the library every other month. Our next is Dreams at San Jose Del Cabo in March. That said, we have encountered amazing people/staff at each resort. One that stands out is MELVIN, Pool Concierge at Dreams Jade in Puerto Morelos. During the entire week, Melvin has been there constantly asking if we’re ok or if we need anything. If the service is not met by the pool servers, he will get on them to make sure they’re on top of each. Melvin is a gem. He was supposed to be transferred at the bigger pool but because of his great personality and amazing rapport with the Preferred Guests, he stayed at the Preferred Pool. The Preferred Pool is another review in itself. Anyways, you can certainly tell if Melvin is not around. During his day off (Thursday), service went down tremendously. We didn’t get our order and the wait for drink took almost 30 mins. Don’t want to throw anyone under the bus, but I think that is more of a training issue. Melvin needs to be trained as an Assistant Manager or Pool Concierge Manager. He can be a great example to the other staff not up to par on customer service. Melvin is amazing and I am sure if you encounter him during your stay you will feel the same. ROBERTO (Melvin’s Supervisor) you need to make him an assistant manager and have him train your staff.
JENN S - Spokane, Washington
Made great friends
We had a great time at the resort & made great friends with Oscar "Panda" at the Moments bar, Leopoldo at the Mix Bar/Pool bar & Francisco at the Lobby bar. Awesome bartenders! Very friendly. We'd go back to spend time with them. They made our stay unforgettable.
Bridgette V - Ontario, Canada
Best waiter at the buffet, Leo
We had an amazing expérience with Léo at the buffet. He always remembered our drinks and was always happy to chat with us. We always chose him to be our waiter
Maude C
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