Dreams Jade Resort & Spa

We had a very nice 5 night stay at Dreams Jade. The resort itself is nice. The rooms are large and clean. We stayed in Building 4, which was across from a building currently being renovated. We saw workers during the day, but there wasn’t any noise or anything that interrupted our stay. We had two adjacent rooms that connected, and it was a great way for our family of four to spend 5 days. One room had a king size bed, and the other had two doubles. Rooms were clean and well-maintained. We had one issue with the AC one day but it was resolved very quickly. Food throughout the resort was tasty, with highlights being the Teppanyaki at Spice, the Asian restaurant (chef Luis was funny and entertaining), and everything we had at Tamarindo, the Mexican restaurant was great. Try the pumpkin cream soup. The Italian restaurant was pretty average, but we went to Italy this summer so we probably had too high expectations. The one challenge for food was the buffet. We found ourselves looking for a wider variety of options. We appreciated the fact that there were so many “made to order” options for meats, omelettes, etc., but they needed more people preparing those foods as there were always longer lines. If you have to stand there 15+ minutes, why not just go to a sit-down restaurant? The star of the week for us was the pool and the pool bar. Our server, Alejandra, took amazing care of us all week. I found that there was a particular guava margarita that I liked at the Mexican restaurant, and asked if she could find the mix for it at the pool. She did it and I drank guava margaritas all week! They were amazing. The beach was not really in a usable shape. There was a ton of sargassum (seaweed), but this is just what happens this time of year, and the resort tried hard to keep it usable. It was a losing battle, but it wasn’t the resort’s fault. The pool closest to the resort had a stronger smell of the ocean, but we stayed mainly by the other pool and it was fine. One day our son was moving around the pool faster than he should have and slipped and fell, bumped his head. The resort workers were so attentive and jumped into action immediately. He was just fine, but I appreciated how seriously they took the issue. Entertainment options were good every night. They made sure there was something fun going on all the time. We were down here on a special package that required a vacation ownership sales presentation, which isn’t normally a big deal. However, we didn’t know until we arrived that we would have to drive to a different resort to attend the presentation. That added an hour to the time we were away for the presentation, which was supposed to be 2 hours. It actually took 4 hours with the driving and the presentation ran long. Overall, we had a great time and will definitely visit other Dreams properties. We are not the type of people who do the same thing over and over again, but if we were, I think we’d go back here.

We went to the Dreams Jade resort for a wedding. The service at the hotel is terrible, but it is not on the servers. It is truly a management issue. They don't have a reservation system. They tell you to use the app, it does NOT WORK. You have to leave whatever you are doing during the day and hope to get on the list for a restaurant that evening. You can not plan anything in advance. Tonight.... the resort is full and the main buffet is closed as well as three other restaurants. The resort's answer is to serve tacos in the lobby. We are hear for a wedding and the buffet at the wedding ran out of food before it got to our table. We had to sit and wait and when they added food was overcooked and not edible. Do not come here. They just don't care about their guests. Oh..... the beaches, covered in seaweed and the smell is unbelievable. Oh, the we are sitting outside for dinner and they just fogged the courtyard next to us for the bugs. We are all covered in bites!

We visited Dreams Jade Resort & Spa in August for a family vacation with our kids, and overall, we had a wonderful experience! We booked an **oceanfront room**, and it was absolutely beautiful! The room was spacious, clean, and comfortable, with gorgeous ocean views. There was plenty of room for our family to relax and enjoy our stay. The food was good, and we enjoyed the dining options available throughout the resort. The one thing I wish the resort offered was **more water activities and attractions for younger children**. While we enjoyed our vacation, having additional kid-friendly water features and activities would have made the experience even better for families traveling with little ones. Overall, Dreams Jade is a beautiful resort, and we truly enjoyed our family getaway. With a few more water activities for the kids, it could be an even better family-friendly destination! **We made some wonderful family memories and enjoyed our stay!**

We had an amazing vacation at dreams for our ten day vacation . Staff , food, facilities all excellent . We upgraded to the beachfront suit what a view , the rooms are superb . The staff work so hard and are so friendly not a false friendly genuinely happy folk . We will be back

The weather was great while we were there, the beach was not the best. We have no control over the seaweed. Loraynne was a great personal concierge always willing to assist and go above and beyond for our needs.