Dreams Jade Resort & Spa

Dreams Jade Overall Review ⭐️⭐️⭐️⭐️⭐️ We just returned from an incredible two week holiday at Dreams Jade (July 15-29), where we celebrated our anniversary and hubby’s birthday, and I can honestly say we truly enjoyed our time there. From the time we arrived until the day we left, we were constantly surprised by the level of hospitality. At every meal, to drinks at the lounge, we were always greeted wth a great smile, they remembered our names, and genuinely seemed to enjoy making guests feel special. The service throughout the resort was fantastic. The food was great. We were honestly expecting "mediocre food for an all-inclusive," but our experienced was much better than that. Our favorite restaurants were: Mercure, Spice, Cin Cin, and Tamarindo, and the Specialty Dinners. We were spoiled at the every meal, but Tamarindo went above and beyond to create a dish that is our absolute favourite. At every restaurant the dishes were beautifully presented, fresh, and delicious. We never had a bad dining experience for the entire two weeks. The property is beautiful, clean and great layout. The beach was fair, I have to say, for all the years and different Resorts we have visited in the area, the cleaning of the beach was hands down the best we have ever seen, they clean daily, and one can actually walk the beach, a great thing to see. We love this property and it was our daughter and son in law that recommended it, it was an absolute pleasure for us. But for us the most memorable part of our memorable vacation was the staff. We want to acknowledge the following people that made our experience amazing. Management: Paulina, Robert, Oscar We were blown away by them. Never, ever have we ever seen this before. Imagine this, they actually care and check in on you, we were so pleasantly surprise, and a true fact, they ask but they also listen to you, and I can tell you from my experience here, they do take action immediately, so refreshing to see this, it makes one want to come back. Every single night I watched Paulina do her walks around the Resort, from checking in on guests at dinner to actually checking into every single Restaurant etc, the first for me, ever. It was an eye opener for us to see management with hands on. Bravo. Front desk: Luna and Carlos Thank guys, special thanks to Luna for always being available and with a smile on your face, a true treat. Pool: Melvin was a superstar in our eyes, always helping all guests, ensuring there were always towels and helping you set up, I will never forget his smile and kindness. Jesus was great when we got to see him to cover for Melvin. Bar staff(preferred pool): Ester, Elder, Alfredo, Angel, Antonio, Eduardo, Sergio, Francisco We are not drinkers, but they knew we loved our water and virgin drinks, occasionally a margarita and they were so excited if we said with liquor, great group of people. Restaurants: Cin Cin: Marco, Jose. Thank you for the experience and the recommendations, and the smiles. Spice: Tomas, Neftaly They were all extremely friendly and helpful Mercure: Karen, Cruz, Antonio, Juan You made our mornings special, the smiles and entertainment was also a highlight of my day. Coco: Samuel, Jair One word, AMAZING, they knew exactly my order, started as soon as I walked through the doors. Tamarindo: David and Fabiola(hosts) Chef Jonny Alberto, Eduardo, Juan An absolute amazing experience, thank you for making our special dish. Special Dinners: Really enjoyed them, we thought they were worth it. Great service and great food and wine. Carnival Buffet: Israel and Lourdes, always ready to receive us and knew our drinks, we went there just for the fresh fruit, and later some goat cheese, and calzones. Overall, the two weeks seemed to fly, without the staff it would not have been as memorable or a great experience. From the smiles, remembering our names and literally going out of their way to ensure all guests were taken care of, it felt like home to us. Can’t wait to see you all again. Un fuerte abrazo From the bottom of our hearts, THANK YOU ALL.

Had a fantastic time with Luis at Tapenyaki. He is a talented chef, funny, and kept us laughing and engaged the entire time. If we could get reservations tomorrow with him we would. What an enjoyable evening thanks to Luis. Also, I do not want to fail to mention our server Manuel. He waited on us two nights. One for Hibachi and one for regular food. His service is timely and he is exceptional. What a lovely evening because of the two gentlemen.

He was an amazing chef and got laughs out of everyone! He made the best jokes and was amazing at cooking!

Carlos & Eider were great pool service attendants! Carlos we had for several days & he was one of the best servers we’ve had at a UVC resort. Great week! Thank you Carlos & Eider!!

We travelled here for our 4th wedding anniversary. It was out first time at this resort and certainly won't be out last. From arrival to checking out we were looked after by each and every staff member. They felt like family. The hotel and grounds including the pools were beautiful. The various options for food and restaurants were great and enjoyed the food at each one. All the staff was amazing but special mention to Luis who helped me plan a special holiday even before we arrived and answered all my emails, Julian out concierge at the preferred lounge, Al our pool waiter. Fernando and Jose in Cin Cin, Luis at the habachi show cooking, the woman front of house at spice, Lourdes in the buffet, sol at the spa, the entire entertainment team. And special mention to Heidi and Kimberley so friendly when escorting us to our seats. Anyone wanting to travel to this hotel please don't hesitate. Get it booked.