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Just outside the small fishing town of Puerto Morelos, Now Jade Riviera Cancun lies on a sublime stretch of Caribbean beachfront in Mexico. The resort's comprehensive Unlimited-Luxury® plan means virtually everything is included with your stay - from gourmet meals and top-shelf spirits, to live entertainment and infinite ways to spend your time at play. All-suite accommodations are bold and bright in their modern style, with oversize windows and sliding glass doors to let the gorgeous views cascade inside. Luxe marble bathrooms, whirlpool tubs, ultra plush beds, and private balconies up the ante, and everything you need to stay connected is present and accounted for - including wireless Internet, flat-panel televisions, iPod docks, and direct dial phones. Best of all, with the resort's upcoming Unlimited Connectivity program, you can seamlessly access everything with the touch of a finger, using an app to do everything from surf the web to book spa appointments. Now Spa by Pevonia is a sanctuary not to be missed, with a tempting menu of treatments that offers massages, facials, beauty therapies, and more. At Now Jade Riviera Cancun, your vacation is a trip into tropical paradise.
Dreams Jade Resort & Spa
Unidad 26 Mz. 20 Lote 1-1 Sm.3
Puerto Morelos Benito Juárez, Quintana Roo
Cancun, Mexico
77580
Nearest Airport: CUN
David is the best! He made our time that we were there so much better!
CNL060708 - Wausau, Wisconsin
This resort is well run. Very efficient. The staff is extremely friendly and always ready to help. Nora and Guillermo at Capers are super as was the food. Jesus at Carnival buffet is always on top of things, sorry we missed Lourdes this visit.
Carol S
I would like to start by saying that, despite a few drawbacks, the service was exceptional. A special shoutout to the entertainment team, the pool bar crew, and especially Leo from the breakfast and lunch service. Leo, if you happen to read this (family of four with two girls), we left your final tip with Elizabeth at the pasta station. Sorry I missed you on our last day and couldn’t give it to you personally. The hotel was nice and clean for the most part. However, about half of the resort was under renovation during our stay. We also experienced ongoing issues with the air conditioning. Management was notified, but aside from lowering the temperature setting, no effective solution was provided, and the room never cooled properly. The food was good, with a wide variety of dining options available. Unfortunately, my husband was injured when he scraped his arm on an exposed, uncovered stair rail. The hotel’s response was simply to offer us a dinner reservation, which we didn’t really need. We felt the situation could have been handled more appropriately. As for the beach, swimming was practically impossible due to the large amount of seaweed. However, this is certainly not the hotel’s fault, as sargassum season is affecting much of the Cancun area right now. Overall, we had a good stay thanks to the outstanding staff and service, despite some issues with the facilities and ongoing renovations.
Letty_Muji - Cypress, Texas
We had an incredible trip. Loryanne was the best butler/concierge. The food was delicious & lots of choices to offer. We enjoyed the Preferred Club pool & services. Would definitely recommend for a family trip.
Explore68349634206
Incredible experience! My wife and I stayed for a week and we were memorized! The resort was clean, elegant and high quality. The staff were by far the most welcoming and kind hearted people I’ve ever come across. We will definitely come back! Special thanks to: ⭐️Megan (Server at the Preferred Lounge) so kind, caring and made the best drinks! ⭐️Juan (Server at Tamarindo) the most charismatic waiter I’ve ever met who made sure my food was gluten-friendly. ⭐️David (Restaurant Manager) He went above and beyond to make us feel welcomed and helped us multiple times with special requests. ⭐️Angela (Concierge) She was incredible when it came to helping us with laundry, making reservations and always being ready to make sure we were taken care of. We loved our stay and you will to! Book this resort ASAP✅
Juddy F
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