Nanuku Resort

I struggled on giving this place 4 or 3 stars. I decided on three because the last resort we stayed in Fiji was so much better. The reason for my low score is food was expensive and not that good and there was very little to do and what activities there were, were so expensive. We came to Fiji to snorkel and I was not able to do that at this resort. The good The view of the room was absolutely insanely beautiful. The room was huge w a huge closet to put your clothes away The room came stocked w cookie and popcorn as well as sodas and water free of charge. They gave us gifts of plug adapters and mosquito spray that is the organic kind, not heavy duty. When we arrived we got fruit platter and Champaign. This is the dry side of the island as well as windy in afternoon, this made for little to no mosquitos. I had been eaten alive at our first resort so this was a pleasant surprise. The staff is very friendly and greets w Bula. The pool chairs are very comfortable and seem to be always available. This is a family friendly resort but I never saw a child at the pool. I think they stay at kids club. The Bad The food was very expensive at dinner and the menu was too exotic for my liking. I would pay $$$$ for food if I thought I would like it but I looked at the menu daily and thought I would not like it. I am very grateful we rented a car rather than get a car service from Nadi because we found a grocery store about 10 min up the road called True Mart that had a great restaurant in it. We eat there daily. We eat a few meals by pool and they were OK. The room had a few things that should not be in a 5 star resort room, a lamp held together w electrical tape, a hamper that was really worn and a bathroom door that did not open more than halfway. This type of thing really takes away from the luxury feel. There were also some large bugs in room nightly. I am not sure how they get in but they do. There was not a lot to do. The morning Yoga was at 7 am, a little too early for holiday. The half day snorkeling tour was $850 USD and that felt too step. We did not snorkel the home reef because it was too windy to go in ocean. This is a great resort to lay around and relax if that is what you want to do. I felt that this hotel was rustic luxury, not up to true luxury standards of what have stayed in but nice.

The best luxury experience, clean, friendly, Nanuku Resort was so beautiful there is not one bad thing i could say about the resort. The staff knew you by first name and went beyond to help you they made you fell that you where at home. All the activities, food, drinks where all A Class. Can't wait to go back.

Awful. Just awful on another level. After paying nearly AUS$22,000 for 6 nights in a 2 bedroom beach front villa, we were greeted by Bula which appeared to be arduous for staff. We gave staff gifts from Australia only to be told that we weren’t allowed to do so. We got to our villa and were then told that the children would be in a seperate villa. We walked into the children’s villa to find an enormous rat scampering across the roof beams. Its tail so large that we heard it whack against the wall. Given the time again, I would have insisted that we were all in the same villa, as I was told we would be. The children were scared so I slept on the stained little couch. I asked for a blanket and pillow and was told that this couldn’t be provided. The children woke with rat faeces all over their bed. It was disgusting. The included breakfast isn’t what you would expect. The selection was minimal and upon opening the wicker baskets, almost everything was empty (and we attended in the middle of service). Thank goodness I packed a suitcase of ‘emergency’ food. Room service…. I had to ask for a menu and when I ordered the children fries, they were microwaved and soggy upon arrival. We were told that horse riding along the beach was a 45 min drive. It was actually 2 hours and 45mins each way. The horses were malnourished and I had to ask the guide to stop whipping them. When we ordered a la carte for breakfast, the egg was still raw (and I’m fond of a runny yolk). It was inedible. I asked for bread and butter (because I was so hungry) and didn’t get any until day 3. This was supposed to be a wonderful family holiday. I couldn’t wait to leave and get home. The room was dirty, dated and nothing like the website shows. The daybeds outside stank of urine and the foam was rotten. The hotel transport door was held together with tape and a screw. The driver was wonderful. Nanuka is a farce. Please don’t fall for the images online.

Nanuku is the place for families who love nature, adventure and luxurious amenities. The staff and service are amazing, you feel welcome and special everywhere you go. For the nervous parent, rest assured your kiddo is looked after and having a great time, and often our toddler hung out around us with his buddy keeping him company. Make sure you do the Indianan Jones hike, we jumped from waterfalls and it was a highlight for us!

We had an absolutely lovely experience. The staff were wonderful and the atmosphere was great. The benefit of choosing a hotel like Nanuku is that you get a bit more of that "off the beaten path" vibe by staying outside the of the cities and more within the country side. Our travel was for our honeymoon. The staff went above and beyond to ensure that we were treated well and had an enjoyable time away from home. They helped guide us to some fun activities and experiences as well to make sure we were always doing something. One thing I'll mention is that it rained heavily the first two days of our trip. Not one person at the hotel was feeling down and out about this. They did everything they could to make sure that onsite activities were able to be done even with the inclement weather. Also... a late night dip in the pool was a delightful experience with and without the rain.