Impression Isla Mujeres by Secrets

The resort was absolutely beautiful! The staff were amazing! Our butlers Wedinzon and Erick were so attentive to our every need! Even surprising us on our anniversary with a beautiful room surprise! The food throughout the resort was excellent! Would definitely recommend Impressions Isla Mujeres hands down!

our buttlers are Erick and Wedinzon. They are super great. If those two become your buttlers, congratulations!! Your hotel life is gonna be great! Especially, Wedinzon has great problem solving skills. If you have a problem, please ask him anything. Erick with charming smile guy is so gentle and nice. Also, you must try Mexican flavor the cooking entertainment. Rebecca and Jessica will make you have such a memorable experience.

Incredible! Seriously, the location and the resort itself is beautiful. We had some wonderful butlers (Angel and Edgar) and everyone else we interacted with was friendly. You truly get the impression everyone there is doing everything they can to make sure you have a great time. The resort provides plenty of events to keep you busy and we enjoyed all of them so much! The room was everything we wanted it to be and they truly thought of everything you could need. Unfortunately our trip overlapped with hurricane Milton and affected our trip somewhat. There was a miscommunication with their partner airport transfer (Amstar) that led to us being dropped off at the wrong port. They got us a taxi, but it was pretty expensive for the distance (surprised we had to pay for it). It was a a stressful start, but after a ride on the public ferry we made it to the resort. They handled the hurricane well overall and we enjoyed our time despite the weather. One issue we did experience though was the speed of the service in the restaurants. At first we attributed it to the hurricane (understandable!) but it carried over into the days afterwards. I did see this in a couple of other reviews. Also the slide was closed :(. Not related to the hurricane, looks like it had been broken for a while. Normally things like this don't bother me much, but this resort is expensive! When you factor in flights and transfers it's hard to justify paying full price when issues like this happen. We really did enjoy our time at Impressions, but we probably will only be back if there's a great deal.

We came to impressions for our honeymoon and were absolutely blown away by the service, beauty, food, and hospitality. Location: the resort is truly stunning. Every view is picture worthy. The beach is crystal clear and the color of the water is beautiful. Hospitality: Words cannot accurately describe the hospitality at this resort, the people are the kindest and most caring people you will meet. The team at the impressions lounge, Salvador, Irene, and Iran were awesome. We had about a 2 hour window of time before our boat came and we had a great time talking to them. One we arrived at the resort, We had 2 amazing butlers, Edgar and Angel who took care of anything we needed and always checked on us to make sure we were having a wonderful time. Jenner, Reyes, Abraham, and Uriel down at the beach went above and beyond for us. They knew our drink orders and kept them coming. Abraham and Uriel surprised us with a honeymoon treat and it was so kind. Make sure to visit Axel at the sharks bar, he makes the best drinks! (Go for the cucumber Margaritas). Eric at the Unik restaraunt was such a great server and very kind. The staff at impressions is what makes this place feel like a home away from home. Activities: You will never run out of things to do. We did the sound meditation with Rebecca and it was my favorite activity I’ve ever done. The entertainment team is wonderful at impressions, we did crystal readings, tarot cards, the fire show, Karaoke and it was all so fun. Brillan on the team is awesome. We also went snorkeling and the team who does the snorkeling is great, the water is gorgeous. They have tons of activities going on every single day for all interests. Food: We already miss the food here. This is definitely a different caliber of food than other all inclusives. We loved spezia, the Italian restaurant and their chef is from Italy. Some of the best food I’ve ever had. Sake, the hibachi restaurant was delicious and fun. The breakfast at Unik was my favorite way to start the day. And the shoutout to the cooks at Mercado, we ate 2 servings of tacos everyday because they were so good. At impressions, they make every dish look like art. Overall, I do not think another resort can top this. I already want to go back!

This Secrets has a one of a kind view. I’ve never seen water that is so turquoise and clear. The view is unobstructed. The rooftop pool/restaurant/ and bar provided a fun and lively but serene experience. Excellent scuba diving just a 2 minute boat ride. The staff works so hard to provide for the guests- and always with a smile. Beautiful yoga classes 3x every morning in “the temple “ overlooking the bay.