Impression Isla Mujeres by Secrets

Beautiful location! Stunning views. Very friendly and helpful staff made it a wonderful experience for our large group of 14 (7 couples)! They went above and beyond to accommodate us. Would highly recommend this resort to couples or groups traveling.

Want to save thousands, avoid long-haul travel, and still indulge in a White Lotus-esque experience? Look no further than Impressions Isla Mujeres. From the moment we stepped off the private catamaran, we were greeted by a warm welcome from a dozen smiling staff members. A refreshing towel and beverage awaited us as we were introduced to our personal butler, who escorted us to the lobby. Our room was a cozy retreat, thoughtfully designed with a small workspace, a comfortable sitting area, and a vanity for getting ready. After a week of travel, I was desperate for a laundry service. My butler swiftly accommodated my urgent request, ensuring I had fresh clothes for the remainder of my trip. Having worked in hospitality for over a decade, I’m a discerning traveler. However, I couldn’t find a single flaw in my stay. Every detail was perfect, from the impeccable service to the luxurious accommodations. If you’re seeking an unforgettable getaway, I wholeheartedly recommend this resort. It’s a hidden gem that will exceed your expectations.

We just traveled here for our Honeymoon and it was amazing. We flew into Cancun, arranged private transportation from the airport to the marina with "Land Savvy". I would highly recommend using Land Savvy for a flawless experience. Once you arrive at the marina, there is a private place for you and other hotel guests where they have drinks and food as you wait for your private boat transfer to Isla Mujeres. They also check you into the hotel while you're waiting so you don't need to do this once you arrive to the resort. The service was better than expected from our butlers (Mose & Jennifer), to our experience at the cocktail mixology class with (Abraham/AB, Diego, & Umberto), to our pasta making class with (Lorenzo & AB), our spa experience with (Fabiola & Genita), our private dinner with (Cesar), sharks swim up bar (Jonathon), and beachside with (Antonio).

This resort is so Beautiful. It’s easily one of the nicest resorts I have ever stayed in. From the pools, to the food, and the scenery, you cannot beat Impressions! But what really takes this resort to the next level is the service specifically our Butlers Wedinzon and Erick (aka Wedzy and EDawg). They were so accommodating and made sure we had everything we needed at any points of the day. They went above and beyond in making a special surprise for us in our room that really made our stay! The only sad part is when we had to leave them! If you stay at Impressions, hopefully you’ll get too experience the best two butlers around!

This hotel/resort was by far the best one I have ever been to in my life! The level of service in every area was top tier. Everyone was exceptional! The food was so good and the drinks were great. This place had the most beautiful views and was so clean. We were there for a wedding which was over the top gorgeous. We truly felt like royalty. But the most amazing part were our butlers Wedinzon and Erick. They made this trip 10/10 and went above and beyond to make our stay an experience that we would not forget. They went the extra mile to set up our room super special after making an inside joke with us. They were at our service whenever we needed. Even replying to us when they weren't on duty to make sure staff that was on the property could accommodate. This place was absolutely exceptional! If you ever get a chance to stay here, I hope you meet Wedinzon and Erick because they were both great and beautiful people! We will miss our wedzi and E dawg!