Zoetry Marigot Bay St. Lucia

For the price of the rooms, I expected a much more luxurious experience. The landscaping and grounds are beautiful. St. Lucia is a beautiful island.

Me and my wife went here for our honey moon. We had a great time I would highly recommend this location for anyone. The food and drinks are (S) tier.

I rarely write reviews, but after our experience, I felt compelled to share it. My husband and I chose this resort for our honeymoon after seeing the beautiful photos online and reading about Saint Lucia being one of the top honeymoon destinations. We were excited and expected a relaxing, luxurious experience. Unfortunately, our stay was disappointing from the moment we arrived. Upon check-in, there was confusion regarding our room assignment. While mistakes happen and we were understanding, it wasn't the best start to our honeymoon. Once we settled in, we quickly began noticing issues throughout the property. The most concerning problem was the overwhelming odor throughout the resort. There was a persistent sewage-like smell in multiple areas, including our bathroom, dining areas, and common spaces. Instead of improving, it seemed to get worse throughout our stay. Our bathroom, in particular, had a strong odor that made it unpleasant to use. Cleanliness was another major issue. We repeatedly received towels and bed linens with visible stains. The pool water appeared cloudy and unclean, there was mold visible around parts of the property, and several public restrooms smelled strongly of urine. There are stray cats throughout the resort, which may contribute to some of these issues. While we love animals, cleanliness standards should reflect what is expected of a resort that markets itself as a five-star destination. My husband surprised me with a spa treatment during our trip, but even that was disappointing. The towel placed over me during the service had noticeable brown stains, which immediately raised concerns about overall sanitation and hygiene practices. The food was another significant letdown. Out of our entire stay, we only had a handful of meals that we genuinely enjoyed. Portions were small, quality was inconsistent, and there were several occasions when we left one restaurant to find something else because the food was so poor. The breakfast buffet felt comparable to a standard hotel breakfast, and we frequently encountered undercooked eggs. At the pool restaurant, we even watched staff preparing frozen food. Considering the cost of staying at this resort, we expected a much higher standard. The resort advertises itself as a wellness and relaxation destination, but the atmosphere felt more like a party resort. On the beach, staff members were often smoking and drinking while working. Many of the beach chairs were stained, worn out, and in desperate need of replacement. The beach vendors were also extremely persistent, making it difficult to relax. We did purchase a souvenir shell, only to later discover that TSA would not allow it through the airport. In hindsight, it was money wasted. Our room had several maintenance issues as well. The phone did not work, making it impossible to contact the front desk without using our personal cell phones, and the television never functioned properly during our stay. We ultimately gave up on reporting the issues and spent our evenings watching shows on a laptop instead. One of the most frustrating experiences involved the laundry service. We were told that we received "three free washes," which led us to believe we could wash three loads of laundry. After sending out two small loads, we were charged $132. When we questioned the charge, we were informed that the promotion actually covered only three individual clothing items. The wording felt misleading, and our concerns were met with resistance rather than understanding. Communication with the front desk was consistently challenging. We needed our rental car available at 2:30 a.m. for our airport departure, and despite making arrangements in advance, there was significant confusion surrounding the request. Although the car was ultimately available, the uncertainty created unnecessary stress during our final evening. Overall, this was not the honeymoon experience we had hoped for. Between the cleanliness concerns, unpleasant odors, poor food quality, maintenance issues, confusing policies, and lack of communication, we left feeling disappointed and frustrated. We invested a significant amount of money into what was supposed to be a special trip, and unfortunately, it did not live up to the expectations set by the resort's marketing. If you're considering this resort for a honeymoon or luxury vacation, I would strongly encourage you to do thorough research and explore all of your options before booking. I can't believe my husband and I spent our money staying at this resort and I wish we could get it all back to get the honeymoon we truly deserve

Stayed at this resort for a wedding and it was an amazing experience. For one, some of the best food I’ve ever had at an all inclusive. The staff were all friendly and happy to help whenever asked.

The staff there did an excellent job accommodating. My wedding parties needs. I was the best man of a wedding when I saw it all customer service that relentless detail to all of our needs the overall joy. In general, it was an awesome day and I recommend it to anyone who wants a little R&R or even get married. pro tip if go during June that is mango season and then you can get fresh mangoes from the trees in the property.