Zoetry Marigot Bay St. Lucia

This year's birthday trip was AMAZING!! And I owe it in large part to the staff at Zoetry!! Everyone was just the best. Very thoughtful and helpful throughout my stay. I could not have asked for better. They even decorated my room on my birthday. I had a really great time.

I had never seen a place that was as beautiful as the pictures until we came here! The entire place was absolutely stunning! The view of the bay from the rooms was incredible! The food was TO DIE FOR! Everything was prepared extremely fresh and tasted delicious. The chicken tacos from the pool side bar were amazing. The drinks were perfectly made and just strong enough! What really made the trip though, was the staff. Tamy put together a BEAUTIFUL wedding and made all of my dreams come true! Sean, Rohan, Ferguson, Athelia, Quan, Alison, Dumplyn (my personal favorite), were all so welcoming and fun. They waited on us hand and foot and made it so that we had the best trips of our lives. If you are looking for a wedding destination or just a vacation, Zoetry Marigot Bay will leave you with full hearts and full stomachs

The location is beautiful but not very convenient, especially if you want to explore outside of the resort. The property itself needs updating and did not feel like the luxury resort we expected. The atmosphere was peaceful, but at times it was so quiet that it almost felt as though no one was actually there. Housekeeping was disappointing, and staff frequently entered our room at odd times, leaving us with very little sense of privacy. We also did not receive several advertised touches, including the welcome bag, daily fresh fruit, or complimentary wine. Amenities were very limited and were never properly explained to us. There were no excursions available on-site, food options were limited, and additional expenses were very costly, making the overall value disappointing. The restaurant staff were very kind and welcoming and were one of the highlights of our stay. The café was by far the best part of the resort—10/10.

If ure looking for a quiet getaway with family , this is the place for you . Scenery is also amazing . Staff were very welcoming .

We had high hopes for Zoetry Marigot Bay based on its reputation, and while parts of our stay were lovely, there were some real gaps for a property in the 4-star category. The property itself is genuinely beautiful. The setting in Marigot Bay is stunning, and the design has a lot of charm. That said, it's showing its age in places and could use some updates. Service was inconsistent.Some staff members were warm and attentive, but with many others, we got the sense we were an inconvenience rather than a guest. For a resort at this price point, that stood out. Food was the biggest disappointment. Lunch and dinner fell short, both in quality and consistency, again, not what you'd expect at a 4-star property. We ended up heading offsite one night on a local's recommendation to The Coal Pot, and it was outstanding!! If you're staying here, do yourself a favor and book there. Room service reinforced the same pattern. We scheduled breakfast the night before and it still arrived late, with no condiments at all, no salt, no pepper, not even butter for the toast. Separately, we called room service for water bottles and it took 90 minutes to arrive after going to the front desk. A few other things worth mentioning: - Right at check-in, before we'd even settled in, we were given a sales pitch for Hyatt. - The pool bar had a very limited selection of drinks. - The area near Hurricane Hole had a noticeable smell from the boats. - We visited during off season, so I honestly can't imagine how strained things would feel at full capacity. - The private beach is small but the water is beautiful for swimming. Be aware local vendors do approach you to sell items. - There were roaming cats all around the eating areas, they would literally sit under your chair while you tried to eat. One thing we did appreciate: the AC in the room worked well and kept the room comfortably cool. One tip: skip the hotel's transportation and use QuikKab instead. It was reliable and significantly cheaper. To their credit, we could tell the GM is actively trying to turn things around. But sitting at the pool bar, we spoke with several other guests voicing the exact same frustrations we had, so it seems like a pattern rather than a one-off. Bottom line: beautiful setting, but service, food, and amenities need real investment to match the price point.