Sandals Royal Caribbean

Great place to stay with friendly staff. Rosanne was a great house keeper and always took care of anything we needed. Had a swim up room and was great having a bar right behind the room, never a wait.

Enjoyed the stay. Butlers Jerome and Sherry Ann were very pleasant and helpful. Overall staff were pleasant. Garfield at Bombay restaurant was always laughing and joking. Had great discussions with manager Andres. A short stay of 5 nights but very relaxing. Be right back 2026

This is my third trip to this resort in a year. If you have a chance to book a butler room it is highly recommended. The entire butler staff is well trained so you can’t go wrong. If you get the chance request Keno and Twain, they will ensure your stay is everything you hope for on a destination vacation. All staff go above and beyond to create the ultimate resort vacation. Be sure to order in room breakfast with Kimoy to start your day out right. Look for Morris the bartender at the main bar for your night cap, our current favorite is a chocolate martini. Take the shuttle over to their sister resort for sushi or the Italian. Time your Italian dinner before 6 to walk right in and enjoy the sunset views.

Another wonderful stay, although a big hotel you are always able to find a quiet corner to chill & relax in.The accommodation meets all your needs. The rooms are kept spotless by the amazing housekeeping staff. The food is amazing and a wonderful choice of restaurants which also include those at the Sandals Montego Bay which is definitely worth a visit. A visit to the spa is a must, for those who have mobility issues the spa is upstairs and no lift. Having said that spa staff can make arrangements for treatments to be done in your room or alternative location so you don’t have to miss out on a wonderful experience. All the staff give you amazing service, they are very friendly & helpful but a big thank you to Jessica & Robert from the French Restaurant for making our evenings with them just wonderful. The two people who really make our stay extra special are our butlers Sheldon & Andre, whatever our requirements these guys make it happen. We are already planning our next trip. See you soon Judy & George Younger

Overall our trip was amazing! We hadn't been away together as a couple in a long time and this was a great way to kick off our retirement. We had a butler suite right on the beach and our butler Jerome was fantastic!!! The grounds are spectacular and our room was perfect. The food (other than the Pub) was good, but would have like to see the quality at the level of the dinner we had on our candlelight dinner. We filled out a butler preference sheet but none of it was included in our room other than the beverages. Our other butler stated what we had requested needed to be purchased in the resort store which was a disappointment. She also didn't respond to a request for yogurt and missed a requested lunch. They did make it up with a drawn bath when we got back from Dunn's Falls. There was a slight billing issues with credits secured via our travel agent, which eventually got straightened out, but it did require a few follow ups while at the resort. Also, part of the butler service was a private luxury transport to and from the airport, but we had to push for it as evidently (according to our driver) Sandals is eliminating this from the butler services (even though it was in the literature when we booked). Again, overall a wonderful trip and we would go back again.