Sandals Royal Caribbean

Professed Sandals junky!! Another wonderful stay at Royal Carribean! I haven’t been to all of the Sandals but this resort has my heart! The staff make this resort all that is and it starts from the top down! Dawn runs a fantastic resort! It’s nice to see the corporate investment in upgrading the property!! The new building looks amazing! The expanded beach should keep the complainers happy! We stayed in the Highgrove area for a too short girls trip! This is my favorite area, pool hot tub and bar…what more could a girl want?? Rosan in housekeeping took outstanding care of our room. Nicola and Erickson were the best at the Spa. 90 minutes is the way to go!! I’m happy to see Mark at Bombay is still with the resort!! Kimone did a great job rebooking us for several trips and Summer is back with loyalty!!! My stay is complete!! Soon come back!!

All the people there always greet you with a smile. I especially want to commend Nurse Pearson. My wife was feeling ill and she went above and beyond to make her comfortable. You could tell she really cared! The food and facilities were really nice, but the best part were the people!

If you want to feel spoiled, this is the place to go. We highly recommend SNUBA diving, Dunn’s River snorkel & climb, and spa massage. The food was fantastic. The butler service is phenomenal. Get a Frappuccino with scotch at the French cafe at Montego Bay 😉

Sandals Royal is our "go-to" resort for an amazingly intimate resort experience. (We are Diamond members and 80% of our nights have been at SRC). It is smaller than most, which we prefer. The staff is always warm and friendly and do everything to make your stay a special experience. Our butlers, Sherri Ann and Jerome, were excellent and did a great job anticipating our needs (which were few but important). Sherri Ann is always so attentive and personable when we have had her in past. Jerome is new and proved to be very passionate and attentive to all of our needs. We are not needy people but use our butlers to save our favorite spot on the beach on the private island, provide us a cooler of beverages, make our dinner reservations, and bring us lunch when we need it. They also provided us with surprises such as a warm soaking tub bath when we come off the beach with a platter of treats and Bailey's for our evening coffee. Davia - the butler manager - also checked in with us to make sure our stay was perfect. And we cannot forget Ellis the Butler, who we've never had, but treats us like family every time we see him. Our Romeo and Juliet suite was perfectly accommodating and luxurious. We loved sitting on our patio every morning drinking Blue Mountain Coffee delivered promptly at 6 am each day. (We are early risers!) The rooms are spacious, and housekeeping was excellent in making up our room twice daily and keeping the towels and bath supplies stocked. One morning we were walking around the resort early with our coffee and Steve, a night manager, stopped us to check on our stay and to make sure we had everything we needed. The General Manager, Dawn Smith, was a regular sight throughout the day and evenings, checking on guests and listening to any comments or suggestions. There is construction going on at one end of the resort, but it was not disruptive at all to our stay. The new Balmoral Building is amazing, and we look forward to the rebuilding of the Kensington Bldg and new entrance in the future, as well as added restaurants. Some names of workers who made out stay extra special: Owen and Stacy at the Island Bar - amazing service and always very personable! Deandre, beach attendant, was a gem and kept our beach area stocked with towels and was always accommodating with anything we needed. Jessica and Chevel in the French restaurant - such warm personalities and great service! Keron and Chenee for our massages - incredible couple's massages. Jevaun at the round bar was also so helpful and attentive. Michael with the grounds crew is an amazing resource for info on all the beautiful plant life and gorgeous flowers throughout the resort. He actually surprised us with a bouquet for our deck table! He is a treasure. Kaye from bookings is also a bright spot every time we see her. We also cannot forget GlenRoy for our breakfast buffet every morning - he is amazing with any omelet or egg orders! Also, Mark from Bombay is one of the most dedicated managers there and is always a bright spot for our dining experience. The only recommendation we would have from this visit is that we noticed a bit slower service in the restaurants, which could be a little faster, and some of the restaurants that no longer serve the fresh breads and butters while you are waiting for your food. We hope this will be brought back. We are already looking forward to our visit in 2026!

Trip was amazing and the service Rosann and morris especially took great care of us! Swim up room was great and would book again anytime. Especially clean and beautiful all of the time. They always made sure we had everything we needed and never had to go far for anything. Love this place!