Couples Swept Away
Negril, Jamaica
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About the Hotel
Poised on a vast expanse of Negrilâ€(TM)s breathtaking, white sand Seven Mile Beach, Couples Swept Away adults only resort is sure to sweep you off your feet. Embraced by a bounty of tropical foliage, this all-inclusive adult couples only Jamaican hideaway will redefine your idea of paradise. Lush gardens, tranquil beaches, private balconies and inviting hammocks ensure that each suite offers its own individual experience, while a wealth of dining venues encourages you to indulge your every culinary craving, from Thai to Latin to innovative continental flavors.
Location
Couples Swept Away
Norman Manley Blvd.
Negril, Jamaica
Nearest Airport: MBJ
Features and Amenities
- Dining
- Pool Bar
- On-Site Amenities
- Pool
- Spa on Property
- Casino
- Fitness Center
- In-Room Amenities
- Air Conditioning
- CD Players
- Ceiling Fans
- Hair Dryers
- Mini Bar
- Satellite Television
- Televisions
- Activities
- Tennis
- Water Skiing
- Scuba Diving
- Yoga
- Interests
- Beach
- Honeymoons & Romance
- Spa
Reviews for Couples Swept Away
Disappointing
We've been on few holidays is the Caribbean and the accommodation is normally excellent for a reasonable price, we decided to spend more this time as it was our honeymoon and the accommodation was actually worse than what we normally receive. We had to move rooms twice. The first room we were given was next to the main road and the room had 0 sound insulation, it was as if the door was open you could hear the road so clearly, it was like being in a busy city, not restful at all. So we asked if we could change rooms in the hope of getting a restful night sleep and they did change our room to a room that was in the same price bracket but was quieter from the road, you could still hear it and now we had the added noise of the band playing at the main restaurant coming through the walls but was more bearable. 2 days later the weather turned and there was a lot of rain. Water started leaking down our internal wall and through the plug sockets. We called up maintenance, there was nothing they could do as the issue would require some serious work. We eventually changed rooms again for safety reasons and were now upgraded to a better room which was a nice gesture. The only blip there was an electric shock when turning on the bedside lamp. So I'm left saying overall the fundamental quality of the rooms we were in was poor. The road noise is simply unacceptable for a "5 star" hotel no matter what room you are in and having to pack and unpack everything up 3 times was a real pain. The food and drinks were good in general but little cost cutting details which reduced the quality were evident. For example when asking for a banana smoothie they would pour in some concentrated banana from a bottle instead of putting in a banana to the smoothie maker. Sometimes your pina colada would be drawn from a slushie machine! Again for a 5 star hotel - this is not good enough! In fact all the tropical fruit was poor, the pineapple was always so pale and unappealing, the melon was bland, there were never any fresh bananas to eat, how do you get tropical fruit so wrong in Jamaica! There were certainly positives though, the staff were lovely, the food was good (not excellent), the desserts were very good. The water activities were really good and included, the golf was included but they left out some pretty important information that you had to hire a caddy and after hiring clubs you were looking at 100USD to play golf so that felt a bit cheeky. The beach was lovely, very calm sea if that's what you are looking for. The majority of cocktails were really good, just the pina colada was really poor! The pools were nice and the general service was really good as well. So overall pretty disappointing honeymoon, this place was no where near worth the money they're charging. Fundamental issues with the rooms and quality issues highlighted which could be so easily fixed with a bit of investment.
Charlie W
Fun resort, but not for luxury seekers
Couples Swept Away was our first experience with the Couples brand, and unfortunately I can't recommend it for people who have stayed at and enjoyed Secret or Excellence all-inclusive resorts. It's a great entry level all-inclusive resort, but not somewhere I would stay again, unless certain things are improved - specifically food and service. Also important to call out that the resort does seem to cater a little more to an older demographic (50+) based on the type of music played, etc. That said, we are in our late 30s/early 40s and had a great time with the people we met - everyone was social and interested in having a good time. Highlights: - Activity selection: You can't get bored here if you like activities. The social coordinators (Kayla and Shania) were AMAZING and brought the energy to pool trivia. There are tennis lessons, workout classes, and several boat options that are all included in your stay. The fitness area is also well-equipped with weights, cardio machines, and a large lap swimming poo.. - Beach: Super well-maintained with an amazing stretch of beach, with very few vendors (all were extremely kind and polite). Note: it was hard to find chairs in the shade after 11am. - Rooms: The rooms were very clean and up-to-date with comfortable bedding and a large TV. - Management: We switched from Couples Negril to Swept Away and management was very accommodating throughout the process, organized transportation for us and allowed us to see the different room options. Lowlights: - Service: There were a few people there that made our stay very enjoyable, but the vast majority of staff didn't seem to want to be there and seemed inconvenienced when we asked to sit at a certain table (that was open) or asked for a special cocktail. We also didn't get our mini bar refreshed until our last night despite leaving our requests out a couple of days prior. - Food: The resort anchors more to buffets and very standard fast-food fare unless you go to one of the two reservation-only restaurants (you must reserve 1 day in advance, but food was good at Feathers). They also seem to cater to people that want bland food - note they wouldn't add salt to cooked-to-order eggs unless explicitly asked. - Garden room noise: If you stay in the Garden Rooms on the edge of the property, you will get a lot of road noise. Our door had a large opening in it, which was part of the problem. - Drinks: They claim to serve more premium liquors, but the wine selection was poor (Frontera brand). You also have to specify the liquor you want; otherwise you won't get premium brands.
Arthi N - Atlanta, Georgia
Lovely place to relax and enjoy nature
Earthy natural feel, good rooms with nice touches. Beach here is unreal absolutely gorgeous. Staff are all so polite and friendly. Recommend it for a relaxing couples break although there’s plenty of entertainment if you like it. Food is ok, not the best but it’s also too repetitive. Would have rated a 5 if food was better. Would definately come back again!
YumLondon - London, United Kingdom
First Timers!
Room was good, mattresses may need to be changed out. Once in it was hard to get out. Beach was effing incredible. CSA provides rafts which we appreciated. Food was okay. Missed the 24 hour room service of other brands. On a LONG travel day to get there or if under the weather you have no options. Do the included excursions! Most resorts have excursions that are pricey. CSA had many that included so take advantage. Staff was very friendly! LOTS of cats. That is challenging if you are allergic and they want to rub up against you when waking around. Felt very safe. Lots of pot vendors on beach but if you tell them no politely they move along.
Stacy S - Omaha, Nebraska
Our perfect vacation!
This was our second year here and it was wonderful. The staff were all so nice. Our room was perfect. The food was delicious. The resort itself is beautiful and the beach is amazing. We can't wait to go back!
holcott76 - Elkhorn, Wisconsin
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