Grand Velas Riviera Nayarit

We had the most incredible stay at Grand Velas Riviera Nayarit and honestly didn’t want to leave. From the moment we arrived, the service was exceptional — every staff member went out of their way to make us feel welcome and cared for. The resort itself is absolutely beautiful, with stunning ocean views, immaculate grounds, and spacious, luxurious suites. The all-inclusive experience was on another level compared to anywhere we’ve stayed before. The food was outstanding at every restaurant, with amazing variety and quality that truly exceeded our expectations. We especially loved relaxing by the pools and beach, enjoying the peaceful atmosphere, and watching the sunsets each evening. Everything was so well organized and effortless, making it the perfect stress-free holiday. A huge thank you to the wonderful staff who made our trip so memorable. We came home feeling relaxed, spoiled, and already talking about returning. We would highly recommend Grand Velas Riviera Nayarit to anyone looking for a luxury all-inclusive holiday in Mexico.

This is our second time at Grand Velas and for very good reason we returned. The service is spectacular and individualized. Staff go out of their way to make you feel special. Warm smiles, knowing your name, a personal concierge…. The restaurants are exceptional and worth visiting into their own. We felt very safe and never once even gave it a second thought. Beach is beautiful and weather perfect. We will be returning soon.

This was our third visit, this time we came with some friends and we had an incredible time! We absolutely loved the renovated rooms, received the same excellent service throughout the stay. The new coffee bar is a great addition, we enjoyed it very much. Looking forward to returning again one day.

My wife and I are not all-inclusive resort people. At all. But after our first trip to Grand Velas Riviera Nayarit, we saved for two years to come back for a full week at the end of April, and this time we brought our 15 year old daughter. That should tell you everything you need to know about the real value. The check-in experience is unlike anything I’ve seen. You’re sat down in an open-air lobby under this incredible high grass-thatched ceiling, offered a shoulder massage while someone walks you through everything about the resort. Our daughter got her own bracelet giving her access to a teen lounge with video games, movies, and a dance floor. A staff member rolled our bags to our ocean view room, unloaded everything, and asked if we had any questions. That kind of attention just kept going all week. We don’t drink as a family, so I can’t really speak to the bar side of things, but we had mocktails and blended fruit drinks everyday and every single one was great. We also deal with some gluten and dairy allergies and while the regular menus don’t always have a ton of explicit options, the staff were understanding, happy to modify, and most importantly they actually got it right every time. The pool concierge setup is really something. Friendly and attentive without being overbearing. You never really have to go looking for food or drinks. A few staff members deserve a specific shoutout because they genuinely made our trip: Gustavo (I believe he manages the pool area) is probably the nicest guy I’ve met in Mexico. Genuinely joyful, never seemed rushed, took time to actually get to know us and checked in with us throughout every day even though he clearly has a lot going on at all times. Brandon is kind of the face of the activities program and is absolutely the right person for that role. He invites guests into things throughout the day but in a way that feels totally low pressure, like a friend asking if you want to play rather than a performance. I normally keep my distance from resort activities for exactly that reason, but because of him and his colleague Mariana, our whole family ended up doing water aerobics, water volleyball, water basketball, blackjack, ping pong, all of it. Mariana is a little quieter but just as warm. She spent over 30 minutes playing volleyball and just talking with my daughter one on one, which genuinely meant a lot to us. Gus (a different Gustavo) heads up pickleball and tennis among other things. When there weren’t any other guests interested in pickleball he just played singles with me and we had a blast. I play weekly and he beat me pretty handily, so the guy can play. He’s also been at the resort for over 20 years and it shows, he knows everything about the property and the surrounding area. I left our first trip thinking it was a once in a lifetime experience. Turns out once in a lifetime can happen twice. And who knows? Maybe a third time... 😁

Just returned from five days at Grand Velas PV and can’t say enough about this place but especially our concierge, Luis. Luis hunted down yogurt pouches for our kids outside the resort, brought us a deck of cards when asked, secured dinner reservations at every restaurant, and got our 3 year old (1 month from 4) into the kids club despite the age requirement. That one exception alone meant my wife and I could enjoy the nice dinners kid free a few nights. He also made sure we had wine and liquor to bring home to friends. Nothing was ever too much trouble. The beach was immaculate and the boogie boarding was a blast. It was perfect surf. Shout out to Carlos. The grounds are beautifully maintained and never felt overcrowded. The food was awesome and outstanding across every restaurant. For an all-inclusive, the quality is high. Gustavo even found me a great spot to smoke a cigar. Guilty pleasure of mine. Grand Velas runs at a level above. If you stay here, ask for Luis by name. He’s the real deal.