Grand Velas Riviera Nayarit

We had a great stay at Grand Velas Riviera Nayarit!! The hospitality was excellent from the start, beginning with cold drinks, a quick massage, and a friendly welcome from Santos, who helped us with our luggage. Our concierge, Dulce, was very helpful throughout the trip, sending us daily activity updates and accommodating any requests we had. The pool staff really made the experience enjoyable. Leonel took great care of us every day, recommending drinks and even helping us practice our Spanish. Gustavo was also very attentive, making an effort to learn our names and checking in daily to see if we needed help booking any activities. The dining was consistently good as well; Manuel made our first lunch at Selva Del Mar very relaxing, and we had great service at dinner from Uzi, Francisco, and Daniel. About halfway through the trip, we tried the water ceremony at the spa. Mariana and Jorge guided us through the different stations, including the sauna, steam room, and cold plunges. It was a nice way to relax and use the spa facilities without booking a full treatment. The resort is well-set up with a convenient cafe for quick snacks and drinks. When it was time to leave, Carlos organized our car to the airport, which made the departure very easy. Overall, the entire staff was inviting and worked hard to make sure we had a pleasant stay. We hope to be back soon!!

We had the most incredible stay at Grand Velas Riviera Nayarit and honestly didn’t want to leave. From the moment we arrived, the service was exceptional — every staff member went out of their way to make us feel welcome and cared for. The resort itself is absolutely beautiful, with stunning ocean views, immaculate grounds, and spacious, luxurious suites. The all-inclusive experience was on another level compared to anywhere we’ve stayed before. The food was outstanding at every restaurant, with amazing variety and quality that truly exceeded our expectations. We especially loved relaxing by the pools and beach, enjoying the peaceful atmosphere, and watching the sunsets each evening. Everything was so well organized and effortless, making it the perfect stress-free holiday. A huge thank you to the wonderful staff who made our trip so memorable. We came home feeling relaxed, spoiled, and already talking about returning. We would highly recommend Grand Velas Riviera Nayarit to anyone looking for a luxury all-inclusive holiday in Mexico.

This is our second time at Grand Velas and for very good reason we returned. The service is spectacular and individualized. Staff go out of their way to make you feel special. Warm smiles, knowing your name, a personal concierge…. The restaurants are exceptional and worth visiting into their own. We felt very safe and never once even gave it a second thought. Beach is beautiful and weather perfect. We will be returning soon.

This was our third visit, this time we came with some friends and we had an incredible time! We absolutely loved the renovated rooms, received the same excellent service throughout the stay. The new coffee bar is a great addition, we enjoyed it very much. Looking forward to returning again one day.

My wife and I are not all-inclusive resort people. At all. But after our first trip to Grand Velas Riviera Nayarit, we saved for two years to come back for a full week at the end of April, and this time we brought our 15 year old daughter. That should tell you everything you need to know about the real value. The check-in experience is unlike anything I’ve seen. You’re sat down in an open-air lobby under this incredible high grass-thatched ceiling, offered a shoulder massage while someone walks you through everything about the resort. Our daughter got her own bracelet giving her access to a teen lounge with video games, movies, and a dance floor. A staff member rolled our bags to our ocean view room, unloaded everything, and asked if we had any questions. That kind of attention just kept going all week. We don’t drink as a family, so I can’t really speak to the bar side of things, but we had mocktails and blended fruit drinks everyday and every single one was great. We also deal with some gluten and dairy allergies and while the regular menus don’t always have a ton of explicit options, the staff were understanding, happy to modify, and most importantly they actually got it right every time. The pool concierge setup is really something. Friendly and attentive without being overbearing. You never really have to go looking for food or drinks. A few staff members deserve a specific shoutout because they genuinely made our trip: Gustavo (I believe he manages the pool area) is probably the nicest guy I’ve met in Mexico. Genuinely joyful, never seemed rushed, took time to actually get to know us and checked in with us throughout every day even though he clearly has a lot going on at all times. Brandon is kind of the face of the activities program and is absolutely the right person for that role. He invites guests into things throughout the day but in a way that feels totally low pressure, like a friend asking if you want to play rather than a performance. I normally keep my distance from resort activities for exactly that reason, but because of him and his colleague Mariana, our whole family ended up doing water aerobics, water volleyball, water basketball, blackjack, ping pong, all of it. Mariana is a little quieter but just as warm. She spent over 30 minutes playing volleyball and just talking with my daughter one on one, which genuinely meant a lot to us. Gus (a different Gustavo) heads up pickleball and tennis among other things. When there weren’t any other guests interested in pickleball he just played singles with me and we had a blast. I play weekly and he beat me pretty handily, so the guy can play. He’s also been at the resort for over 20 years and it shows, he knows everything about the property and the surrounding area. I left our first trip thinking it was a once in a lifetime experience. Turns out once in a lifetime can happen twice. And who knows? Maybe a third time... 😁