Grand Velas Riviera Nayarit

I really do not have the words to share how AMAZING our stay was. It may be my favorite vacation ever. Everything about our experience was epic. The staff, the room, the property, the pools, the beach, THE FOOD! Everything was 5 star. We were usually able to find great seats at the pool or on the beach. The one time we were struggling, the amazing Gustavo saw us looking and swooped in to find us something. Within minutes he had seats for us and a waiter for drinks was seconds behind. This is truly a no stress experience. You can eat at the pool, at the restaurants or in your room. That room Service is included is unbelievable. That room service is so delicious just made it even more so! Our concierge Luis was also incredible. We had a Daily list of available activities in our texts every morning. Our daughter’s phone wasn’t charging and he offered to stop at Walmart for a solution. We came with teenagers so we wanted them to check out the teen lounge- it is incredible! Brand new, very beautifully designed. I would have loved to hang out there! There is a light up dance floor, cubbies with TVs to play video games (my kids played Fortnite with their friends for. But), pool, air hockey, ping pong, board games! So much to do! We didn’t utilize the kids club but they had a show every day on the lawn and I loved hearing the music and seeing the actors who Portrayed Disney characters or sonic the hedgehog. I was fortunate enough to get to utilize the spa. I had a massage and loved the “water ritual” So much I brought my daughter back to experience it. Mariana was very kind! Most relaxing, peaceful, comforting experience ever. This is a truly special place. I am already plotting my return. It cannot be soon enough!!!!!

This is the best all-inclusive experience our family has had. The food and drinks were great and the service was incredible. The staff go out of their way to make sure that the experience is amazing and tend to any want or need. This will be our family's all-inclusive choice from now on!

10/10!! Service was amazing and the food was over the top good. Like OVER THE TOP. First time at the Grand Velas and it blew us away. We travel a lot and are fortunate enough stay at great resorts. Grand Velas definitely fits that bill! *Special mention of the care and attentiveness that the staff took with my daughter who has Celiac (gluten allergy)... it's always a point of stress when we travel, worrying about the food she'll be able to eat. They went above and beyond to ensure her food safety and create dishes for her that she would love! We'll be back soon! Thank you to everyone at the resort who made our stay amazing!

This was our fifth or sixth stay in as many years, visiting in both winter and summer, with stays ranging from ten to nineteen days. Based on that consistency alone, we can say with confidence that Grand Velas Riviera Nayarit stands apart as the finest resort in Nuevo Vallarta and the broader Riviera Nayarit region. The level of service, attention to detail, immaculate cleanliness, beautifully renovated rooms, and prime beachfront location are consistently exceptional. The property itself is stunning and the overall atmosphere is clearly upscale without feeling formal or stiff. During the day there is a pleasant energy throughout the resort, while evenings are well managed, with outdoor events concluding early enough to ensure a calm and restful night. The amenities are first class. The spa is outstanding, offering a wide range of treatments, and the variety of restaurants and daily activities means there is genuinely something for every type of guest. Service across the resort, from beach and concierge support to dining and room service, is warm, professional, and genuinely attentive. Grand Velas is not a budget resort, but for guests who value quality, consistency, and exceptional service, it represents excellent value. The people, food, drinks, amenities, and setting all combine to create a resort experience that keeps us returning year after year.

We had a wonderful stay, marked by impeccable service, the extreme kindness of the entire staff, spotless cleanliness throughout the hotel, outstanding gastronomy, and an exceptional pool and spa structure. We enjoyed unforgettable days as a family and left with the certainty that this is one of the best resorts we have ever stayed at. However, I would like to share one point that left us quite disappointed, especially because it contrasts with the very high standard of the rest of the hotel: the Kids Club. Although the physical space is very good and well designed, we missed a more active and educational program for the children. During our stay, we noticed that no activities were offered to stimulate learning, creativity, or interaction, such as arts and crafts workshops, cooking classes, cultural activities, or guided games. The staff members generally did not interact with the children, and the space ended up functioning more as a room to watch television than as a true kids’ club. This was frustrating, as we believe that a hotel of Grand Velas’ level could offer a children’s experience as outstanding as the one provided to adults.