Couples Tower Isle

We recently stayed at CTI and had a great time. Not everything went perfectly, but we aren't the type who lets a few disruptions or inconveniences ruin a vacation. We had a Ocean View Jr Suite, which overlooked the main pool. The room was spacious and clean. The bathroom had a small shower and jacuzzi tub (never used the tub). Really no complaints with the room itself. However, we filled out the liquor request before we arrived and then through the website with the given QR code. Nothing was delivered. I stopped by the lobby regularly throughout our stay and made my request. Our order was delivered fairly quickly after that. We ate at all of the restaurants over our stay. I had no complaints with any of the food. It was perfectly fine, resort quality food. The nicer restaurants gave us an opportunity to dress up a bit and take sunset pictures. I've seen other reviews complain about this and it was a little bit irritating, but shade is at a premium at pools and the island. It wasn't that big of a deal the first couple of days, but by the last couple, my skin was begging for shade. I was able to find some at the beach though. Others have mentioned this, but the beach is not huge and not much of an area to swim in the sea if that's your thing. A couple of comments about the island...they do have pairs of chairs scattered over the small island, but the majority of the people during our stay setup around the pool/bar. We usually only went to the pool to cool off and bar to refresh our drinks. I strongly recommend at least going out there once during your stay. You really do forget that you're naked. Regarding the excursions, we tried to do the resort swap to San Souci, but by the time I asked, they were fully booked. We did the shopping bus trip to get our souvenirs. The bus stopped at 3 different areas. That was was the only time we left the resort. Finally some tips...bring your own cups, make your reservations for the excursions on the first day of your trip, go to or call the lobby directly to request drinks be brought up to your room, bring sunscreen and aloe with you and don't let little inconveniences ruin your trip. No problem...

We arrived at 11pm feeling dead tired after a long and complicated flight from Hartford but were soon shown to our room and lulled to sleep by the soothing sounds of the waves. This is a beautiful resort! We had a Premier Ocean view room with double doors that open up to the warm sea breeze. It had a large closet, walk in shower and was bathed in sea green with a large balcony. Beautiful sheer curtains could be drawn over the doors to create a billowy effect. There were only two drawbacks to the room. One is that, on the balcony, there wasn’t a table on which to enjoy room service even though there was plenty of room for it. The other is that the pillows on the bed were very hard. The bed itself, however, was very comfortable. Staff was very responsive and most went way out of their way to assist you. For example, we went to the guest computer to print our boarding passes but the computer was unable to connect to the internet. So Marieketa at the front desk went back and spent a good amount of time to print them for us. She was just so nice and helpful! Breakfast was wonderful with freshly baked crispy croissants and pastries and freshly prepared eggs (any way you want them)! There were so many more choices as well. The Veranda was beautiful at night and the food was excellent. This was our favorite for dinner. Eight Rivers had the best ambience but the Duck breast and Beef Tenderloin were not tender However the lamb chops were very good We arrived at Bayside in the rain and were met by the Manager who first said we were late ( thought we were someone else) then said we were early. Not the most pleasant staff member there but that was very unusual! Bayside food was good The highlight of the trip was the private dinner on the island!! We arrived by the transfer ferry and were greeted by our server with two glasses of champagne when we arrived. Then we were shown to our table which was stunning!! The surf and turf was cooked to perfection and was delicious! After dinner the chef came over to see how we liked it and talked to us about the preparation. The evening Manager also came over to see how we were enjoying the resort We had the best time here and can’t wait to return!!

Couples Tower Isle is calm, beautiful and most of the staff are awesome. BUT DON’T GET SICK!!! My aunt visiting from the UK fell ill at lunch in the main dining area and started vomiting profusely. The “nurse” appeared to be untrained, was unprofessional, unsympathetic and treated my aunt and our family as if we were bothering her. When my in law asked about a wheelchair she was not helpful and said “ask front desk”. She took her blood pressure one time and decided it was very high so my aunt must be having a stroke and needed to go to the local hospital. She was cold and had a negative attitude. Please note that my parents love Couples Tower Isle and have stayed at the property at least 20 times over the years. So it breaks my heart to write anything negative. When my aunt came to visit my parents in Florida, they couldn’t wait to take her to Couples Tower Isle despite the many other options available. IF YOU GET SICK, YOU ARE APPARENTLY ON YOUR OWN AT COUPLES.

The day starts with the sun peeking through and I gather my beach essentials and put on a swimsuit and slip out of the room. I find my daily cup of oatmilk latte made by my favorite barista Omar. Soon, my yoga session (with Anne this week-who was so awesome) begins, it’s the middle of the week, so there are lots of familiar faces and conversations happening before class. The resort is small enough that if I am looking for friends, it usually isn’t too hard to find them, but we have a grouping underneath one of the beautiful trees on the beach. It’s an easy meeting point for all of our snorkeling and scuba excursions, and it’s where the hobby sailing rides launch from. Today is a glass bottom boat ride, and 10 from our group head out to learn all about the coastline and sea life from Jumanee. We are all so glad that we booked this free excursion from the resort. It is so informative and beautiful. We return and set up on the beach . I make a quick round with a paddle board and stick our red flag in the sand. Soon Aneita comes by with our drink orders. When we get hungry, we meander to the buffet lunch, some people choosing to do the vegetarian only beach stand. They’ve fallen in love with the grilled cheese sandwiches. Personally, I’m looking forward to the salad bar and unique pizza offerings. Joel is once again our server and keeps my water glass filled again asking if I want anything from the bar. Tonight, we are all headed to Bayside. One of the two reservation required options. We all fall in love with the appetizer platter for two in our service from Michelle. Everyone is digging the Asian cuisine. Over dinner we discuss some of the excursions that various people have taken over the week. Some went shopping in Ocho Rios, some went horseback riding and to the blue hole and stopped at what sounds like an epic fried chicken lunch. Of course there were those that had to experience Dunn River Falls. Fast forward to the end of the week, we are all happy with our choice to congregate at this resort. My husband and I spent a day at the sister resort that is more spread out and absolutely worth the trip. Highlights for people were the access to water sports, that we were happy to experience earlier in the week before the red flag warnings came up, the scuba diving through caverns, the awesome spa treatments, the nature walk, and the eight rivers dinner. Some of the entertainment was truly epic, and the piano bar was always good for a few stories. We made the staff know how much we truly appreciated them, they work so hard to make our week so easy.

The service,food and drinks were excellent. The people were awesome so nice How ever the use of towels to save chairs and not use them needs to be addressed. Out of a week there we got a chair by main pool once and never got one by the pool bar at all. Undecided if we will return it’s a long drive and not to be able to sit by either pool really sucks