Grand Velas Riviera Maya

The Grand Velas is an excellent choice if you are looking for an all inclusive place to stay, the resort was very clean, the staff was very accommodating, food was delicious and beds were very comfortable. I stayed in the Zen and was an all around great experience would definitely stay there again! Thanks

We came to tour Grand Velas as a wedding venue, and wow, how amazing!! Andrea is an incredible person and professional. She showed us every part of the beautiful location and explained all of the incredible things that the resort has to offer. We enjoyed every moment! The location, the food, the service, and Andrea! So lovely.

The hotel is amazing! We visit the Grand Velas resort brand yearly for work. The food is great, grounds are immaculate and staff is usually amazing! Bad experience: after having just showered with just a towel in my hair and a bra only, two men opened my door despite having a do not disturb (no molestar) sign on the door. I rushed to close the door while not being dressed properly. I complained with the front desk and tried to learn the reason why they were entering my room but it has been 7 days and I have been ignored. I texted my concierge directly with my information and still did not hear back. Unfortunately, with the rush of closing the door I did not get the men’s name but they said they were going to review the cameras and keep me informed but no one has contacted me.

Grand Velas is an excellent vacation destination. We stayed at the grand class resort. Food is on a Michelin level. The spa is out of this world and check out Abraham at Chacca as the best server! He coordinated a birthday celebration and mezcal tasting for me and my family!

We recently completed our wedding visit at Grand Velas Riviera Maya, and we couldn’t be happier with the experience! From the moment we arrived, the luxurious and breathtaking atmosphere of the resort left us in awe. Every detail, from the pristine beaches to the elegant venues, radiates beauty and sophistication. A special thank you to Valeria, Andrea, and the entire wedding team for their incredible support and dedication. They went above and beyond to ensure every aspect of our visit was seamless and stress-free. Their professionalism, attention to detail, and warm hospitality truly made us feel like we were in the best hands. The elite service we experienced throughout the resort was unmatched. Every interaction with the staff reflected a genuine commitment to excellence, leaving us confident that our wedding day will be nothing short of spectacular. If you’re considering Grand Velas Riviera Maya for your wedding or any special event, you won’t be disappointed. It’s a dream destination with a team that turns visions into reality!