Palmaia, The House of AiA

I had a wonderful time here, and had a wonderful time with some of the different classes (including yoga and the sound meditation!). The nomadic guides are ere helpful with coordinating who to talk to for excursion and for using the spa, helping coordination transportation as needed to/from the lobby, and scheduling reservations to all the wonderful restaurants on the resort. Also there’s a shout out to Angel Diaz who did a wonderful help helping both book two excursions (one to Tulumn/a Cenote/swim with Sea Turtles, one to Chichén Itza/a Cenote/Valladoid) , and where there was problems receiving pictures from me repelling into one of the cenotes he really went the extra mile and helped follow up and make sure that I received them! Finally, a second shout out to the spa for a wonderful experience that a perfect reset and that I will carry with me! (I lost the name of the person I worked with because the paper I wrote her name down on got wet, but she definitely deserves all the kudos!!)

I went to this resort on the recommendation of a friend that it was all about Wellness and boy were they right. The grounds are beautiful, the rooms stunning, the various healing sessions amazing, and the food delicious! I also used Seek and Go to book tours and Angel and his team were available, knowledgeable and always on time! I would highly recommend this resort to anyone looking to deepen their own personal journey, via yoga, breath work, sound healing and more.

We loved this hotel so much we’ve re-booked before our departure. The staff is lovely, friendly, warm and happy. While the hotel is vegan, they do offer many options for vegetarian, pescatarian, and omnivore, and the food itself is inventive, delicious, and beautifully presented. There are many many beautiful pools, one prettier and bigger than the next, but when there’s a spectacular beach with soft white sand and turquoise water it’s hard to decide how to spend your day. Of course, there’s yoga, meditation, and lots of activities to discover or renew your spirit as well. The room was terrific, comfortable, with an inviting sitting area as well, a lovely balcony on the sea, and great A/C. There’s plenty of nightlife for those who want it too, with some great DJs. The restaurants are so beautiful and varied in cuisine. The nomadic guides, what other hotels call a butler, are awesome—we had Kasandra and Karen and they were super responsive and helpful. And nice! Great gym with the latest techno equipment, too; the only drawback was they could use some lighter weights for pilates and light strength training. The spa is stunning, just steps from the beach but deep in the jungle! and a great massage. Every little detail was executed perfectly. If we could this one six stars we would!

Amazing experience and stay. All the staff is very professional. This the very best hôtel of the riviera Maya. The food is also very good and the rooms are so beautiful 😍. If you go to playa del Carmen don’t miss this resort. Thanks to Javier, the manager for his amazing kindness

From the moment I arrived at The House of AIA: House of Palmaia, I felt an overwhelming sense of peace and belonging. This place is more than a retreat; it is a sanctuary for the soul. The cacao ceremony was deeply heart-opening and expansive, while the Temescal and cenote experience at the Atlantis spa provided a powerful rejuvenation of mind, body, and spirit. The staff are warm and knowledgeable, generously sharing insights into both Mexican and Mayan language and culture, which deepened my connection to the land, flora, fauna and wildlife. David and Eduardo were especially kind and generous throughout my stay and it was nice to see friendly faces I could ask questions and learn from. I felt truly supported in every way, from my food allergies being thoughtfully accommodated to the hospitality that wove a sense of ease and flow throughout my stay. The cenotes, beach and plunge pools offered serene moments for reflection, and the gifting culture created a healing and serene environment. I also loved the taco truck and the mocktails that made healthy living easy, normalized, and fun! I left feeling more grounded, aligned, joyful and deeply grateful for the experience before heading back to freezing NYC. I can't wait to return.