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Enjoy an incredible experience Adults only in the famous Playa del Carmen in Mexico. Surrounded by beautiful mangroves, this all-inclusive luxury resort is just steps from the most idyllic white-sand beaches. Your room will be your own private oasis, right on the beach and with amenities and services exclusive to The Reserve. Enjoy flavors from around the world in our restaurants and relax in our YHI Spa while enjoying our hydrotherapy circuit. This hotel has been recognized as a Recommended Hotel in the Star Awards 2022 by Forbes Travel Guide. Surrounded by cenotes with crystal clear waters and magical Mayan ruins, Playa del Carmen is the ideal setting for your vacation in Mexico.
Paradisus La Perla
5 Avenida Esquina Calle 112
Col. Luis Donaldo Colosio
Playa del Carmen, Mexico
77719
Nearest Airport: CUN
Our experience at Paradisus La Perla was made truly memorable thanks to Guadalupe, an extraordinary member of the wait staff. 🙂 We spent a lot of time at the quiet pool and from the very first day, Guadalupe welcomed us with a warm smile and a genuine kindness that made each experience feel special. She went above and beyond to ensure we were well taken care of, always attentive to our needs and remembering our preferences, which added such a personal touch. 💕 Guadalupe’s professionalism and warm demeanor were evident in every interaction, making us feel like more than just guests. She was quick to accommodate any request, no matter how small, and did so with such grace and positivity. Her thoughtful recommendations and attention to detail made our vacation delightful, and we always left feeling happy and satisfied. It’s rare to encounter someone who brings such joy to their work, and Guadalupe’s commitment to excellent service truly enhanced our vacation. We made a point to find her each day! 🥰 We cannot thank her enough for making our stay so wonderful and unforgettable. 🙏 Guadalupe is a gem, and we hope to see her again on our next visit! Thanks Guadalupe!! 💖
Lisa M
Guadalupe served us at the quiet pool all week long, she was absolutely amazing. She was so attentive, friendly, courteous, and wanted to make sure we were totally taking care of. Her smile lights up the entire place. She was incredible and we're going to miss her. She's a new friend of ours. ❤️
Yvette Z
Nelvia did an amazing job waiting on our table - several days in a row. Her bright smile, friendly service, and joyful personality was a great way to start our day! Nelvia shared her sense of humor and mixed it in with exceptional service! Thanks, Mark😊
Mark M
This resort was my favorite of all time! The food and service at Hadar was excellent! My favorite server was Shaira Fernando!! She made sure we had everything we needed every morning during breakfast. We requested to sit in her area 3 days in a row. She brightened our morning!
FarAway45086611436
I stayed at this hotel for three days, and while it was a good experience overall, it didn't quite reach great. The room was spacious, clean, and featured a lovely whirlpool tub on the balcony. I appreciated the bracelet system for opening doors—it made things convenient without the worry of losing a key. However, I found the food lacking; it was repetitive and not very appealing. If you're a cat lover, you'll enjoy the numerous cats roaming around the dining area, but keep in mind there are no buffets—everything is served to go. The beach was quite rough during my visit, so I couldn't take a dip as it wasn't safe. Overall, I wouldn't stay here again.
DezRah2018 - Toronto, Canada
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