Dreams Aventuras Riviera Maya

Julieta from the spa did an amazing job with my hair for my daughter’s wedding. She made a recommendation and I trusted her. It was so windy that day but my hair stayed perfect all night long. Thank you to the spa team. It was a wonderful day in the bridal suite!!!

Very good place to go with the family, restaurants are in open space with needs more care for people that likes to be under AC.spa was incredible Julieta is an expert and the service was absolutely amazing

Definitely come here if you have your kids it was beautiful here the staff and customer service was on point . The whole resort is incredible. A must stay clean and lovely . Drinks could be stronger but overall it was a beautiful trip regardless. Do the extreme zipline the cave and snorkeling experience ask for Edwin 10 out of 10 highly recommend Definitely worth it . U will get your money worth

Even better than expected. I booked a room with a swim-up pool for an annual trip with my friends. I didn't realize the room I booked was a Preferred Guest room which meant we had access to additional areas of the resort including a Preferred Guest Lounge, Preferred Guest seating areas at restaurants, and a Preferred Guest pool which offered higher-end liquor than the other pool/bars. The staff was fantastic and knew us all by name. The resort was clean and the gym had a surprising variety of equipment. And we used our personal swim-up pool every day. The food was kind of what you'd expect from an all-inclusive resort. Most of it was forgettable, though my salmon dinner at Oceana was fantastic. The drinks were hit-or-miss, though the drinks we ordered at the Preferred Guest pool were consistently tasty.

Very disappointing! I stayed for 10 days and throughout that period there was no access to the sea. The sea area was covered in seaweed so you could not swim. Also the smell was awful. Apparently this is a regular occurrence from April/May until Sept/Oct, this should be highlighted on their site. The only swimming option was one pool unless I chose to pay an extra 130 US dollars per night to use a second nicer pool. Despite the hotel being quiet and making a request, this option was not offered in lieu of no sea swimming. The food was very average and a far cry from “ gourmet “ as described on the website. The hotel was tired, but perfectly adequate with large rooms. The gym was the best feature! The staff were lovely and very friendly and eventually waived a 25 US dollars per hour late check out fee after I pointed out I had been there for 10 days without access to the sea, but that was my only compensation. Pool activity staff were great and very entertaining. I certainly would not stay there again and would not recommend the area at that time of year if you want to swim in the sea.