Dreams Aventuras Riviera Maya

We are here now. I never write reviews. & I have never complained about a resort. We have travelled all over & have stayed at 3 1/2 to 5 stars. They have always exceeded our expectations. This one does not even meet our minimum expectations. Con’s: First off, half the resort is closed & yes I get that it’s the off season but they don’t even have enough staff to keep up with the not even 20% capacity. The preferred club here does allow kids which we knew but there is a section of the preferred pool where kids are not allowed by the bar. Well, they are allowed. Screaming, splashing water, jumping from seat to seat. The pools, nasty. 2/3 days of our stay have not been touched. Yes debris will be in the pool but there’s hair floating, a layer of filth, & I literally had a funky smell to me when I got out from being in under 5 mins. This is a non-smoking resort. We smoke & they do have 1 area in the very front to go. One couple got kicked out of the resort for smoking on their balcony but they allow people to walk around with vapes smoking wherever. Smoking is smoking. In the desires club there are puddles of water from the ceilings leaking. There isn’t even 1 night show & we will be here 13 days. They don't have any bar open from 5-7. I don’t drink but I like my mocktails. Room service is not 24/7 which I don’t think it’s stated that it is but when I see room service I assume 24/7 which is what I like. Ice machine doesn’t work on our floor. The elevators don’t work half the time. One got stuck, not sure if someone was on it but they sound like your gonna go straight to the ground. They are wobbly. Pros: Clean nice average rooms. Nice shower pressure/warmth. Food, not bad. Staff extremely nice. I like the beach area/sand but it’s not typical. They keep it clean. Being in a secure gated community is probably the thing that is keeping me happy enough to not freak out. Would I come back? Absolutely not.

This Hotel is the Best we have visited in Mexico, and we have been to this Wonderful country 5 times ,but Dreams Aventuras was a memory we will not forget. Our room was a preferred Club room and was everything we expected with a Marina View ,and was Cleaned and brilliantly looked after the 2 weeks were there. The Food and Drinks service was excellent, World cafe, always a friendly welcome ,as we're all the other Eateries ,Portofino , El Patio, Seaside Grill , Oceana ( Preferred) ,the Asian restaurant. Coco cafe was nice for a quick Coffee , our Ice cream too name a few things you can get their You can walk down too the Marina in about 5- 10 mins our hire a Golf cart to get further afield, The Staff in all ,were friendly, helpful ,and Knowledgeable from our first arrival to our departure . Highly recommend this hotel , and we will visit again , without doubt

Scheduled this on a last minute visit to Mexico. We were quite pleased on arrival. The food was amazing & the drinks were plentiful! Additionally it’s an easy walk to the Marina Village (10 min) & Puerto Aventuras Fatima Bay has a nice beach which is much clearer than the lagoon that sits in front of the hotel (20 min).

We had a wonderful time at Dreams Aventuras Riviera Maya! It truly felt like a home away from home. The resort is clean, the atmosphere is incredibly fun and relaxing, and the location next to the marina is beautiful. The Unlimited-Luxury inclusions are fantastic—great drinks, delicious food at the specialty restaurants, and no reservations required, which made our evenings stress-free. The staff are the heart of this hotel and their hospitality is unmatched. We will definitely be back!

Nice enough hotel but not a lot to do within resort. Food was very hit and miss. Breakfast buffet was very repetitive. One night at a restaurant you’d have a great meal the next awful. Entertainment is non existent. The rooms very good size and presented nicely but towards end of holiday damp and black mould in room. Staff friendly and helpful. Wouldn’t recommend this hotel to anyone going forward definitely more a 3 star. I’m well travelled and have been to Mexico before and this is a big noooo from me save ur money and go elsewhere. Saying that the grounds they are on there are things to do around but obviously at your cost with all inclusive I didn’t expect or want to go out as much as I had to