Dreams Aventuras Riviera Maya

The staff was amazing. Marco, Guadalupe and Ruben were outstanding!! They made my experience well worth it!! That Veronica person was tooooo pushy and I didn’t appreciate that. She made us all uncomfortable!! I would visit again. Thank you to the staff. It was a great time. Our family was happy! We will Facebook/ IG/ Twitter our experience!

Marco, Guadalupe and Ruben are the most amazing staff I have ever experienced! I will be back because of them!

The overall service has been way above par, special mention to the politeness and cheerfulness of the staff, they're all amazing and they always give you their all. The spa was particularly delightful and Esther guided has through with care, a soothing tone and superb care

Best service ever!!! 🌴❤️ We went to Dreams Aventuras for a last-minute vacation. We are two adults and two girls, and from the moment we arrived, we were greeted with cold towels and the most friendly smiles. Check-in was very fast, and we enjoyed some mimosas at the Preferred Club. Amado and Jas from the Preferred Club are absolutely amazing! They go above and beyond to make sure you have the drinks you want and that you feel well taken care of. At the Preferred Club swimming pool, we received amazing service from Ivan, Jorge, and Roberto. Roberto prepared an incredible surprise for my daughter’s birthday, and honestly, he made me cry. 🥹❤️ It was such a beautiful and thoughtful gesture. Guadalupe is the sweetest waiter in the world! He is so kind, attentive, and always made sure we had everything we needed. Together with Aremy and Gerardo, our last dinner at the El Patio was very special. The activities were awesome! Rico was so much fun and always made sure to include us in the activities. Now, how can I put into just a few words how amazing Berenice is?! She was the best instructor, teaching us different shots, and my girls absolutely fell in love with her. She is funny, very smart, and always coming up with something fun to do. She even took us on a bike ride to the public beach inside the Puerto Aventuras complex and brought snorkel equipment so we could see beautiful fish and sea creatures. We cannot thank her enough for making that experience so special! 🐠🤿🚲 Rubi was also awesome and taught us how to dance. 💃🏻 She was so much fun! And Marco, at the lobby coffee shop, makes amazing drinks after 5 p.m. ☕️ I truly cannot thank all of you enough for such an incredible experience. The food was amazing, the weather was beautiful, and the people made everything even better. We came for a last-minute vacation, but we left with wonderful memories that we will never forget. ❤️ Thank you, Dreams Aventuras, for an unforgettable vacation! 🌴☀️❤️

We did have a good swim-out room at Aventuras. That was the best part of our entire trip. We will continue to travel using our uvc benefits. Unfortunately, we will not be going back anytime soon.