Dreams Aventuras Riviera Maya

We had a very good time here. Small but very clean beach, almost no seaweed. Rooms were large and clean, good beds. Top shelf liquor in Preferred. Good food, Good value, Good workers. We would return again

This guy is nice humble sweet and perfect ! If you want to flavor Mexico HE is the guy that you need! ADALBERTO Special thanks to ROXY UVC! Eciel ! Aremy was a surprise ! We met her in dreams Tulum ! Omg the best people is moving to dreams adventures

I must start off by saying that if you booked this place already, you will not be disappointed that much as there is still a lot of good points to it. We were a family of 4 generations on this vacation and didn't take the privilege club. However we spoke to a lot of people who had the club and there really wasn't a general consensus that it was worth it. Bad Snack bar has no fries or bar service, not super bad thing but sometimes you just want those fries and burger No burgers, pasta station at buffet or even grilled meats. The buffet for both breakfast and lunches were disappointment. No full bars and no space to sit at lobby. This is the only gathering place at the hotel and there just isn't a full bar or space when waiting for our a la carte restaurants. Terrible that only bar after 10:30pm is at club and it is very loud and no kids allowed. Other than the mixology stand (amazing btw) once that closed you had to get drinks at the club which was extremely loud and only 1 staff bar man at most times. Drink selection is not 5 star. No top brands unless you are the privilege club. There is no quite pool, again unless you are in the privilege side. I had my small grand daughters who would want to nap and there just wasn't a quite area. Lots of games and activities all the time. Would have been nice to have quiet pool for everyone to enjoy. Even though we saw a lot of people cleaning the pool it seemed to always be very dirty. Chairs are another problem around the pool. Someone of our group had to go out early to reserve chairs, just not enough pool chairs or space. Lots at the beach however. Seeing as they only have 1 pool for everyone (not club) and it isn't that big of a pool, the chairs were an issue. Also if you if you leave your things for 2 hours or more, staff take a picture and remove your towels and items if you don't come back to them within that time frame. Didn't happen to us but we saw it happen. Good Towel service for pool and beach is great. Lots of towels and no need for a card. You can get as many as you like. Food everywhere at all the a la carte was amazing. We did them all and not complaints anywhere. The waiting times were not that bad. Like I mentioned in the bad side, if they had a good bar and lobby area, waiting around with a drink would not be that bad. Mixology bar was fun and gave us some excellent drink options. But if you wanted a beer or something standard, you couldn't get it at the lobby. Andretti at the buffet did make it enjoyable and pleasant with his great service! Beach is small but clean and safe for small children. The wall did protect it from a lot of the sargasse and workers constantly cleaned what little there was. Basically if you got a good deal on this place and already booked go for it. Otherwise I would go somewhere else.

Moral a little off front desk manager doesn’t have the best attitude. Beds need to be upgraded and food was a bit cheap. Location is great

Unless you bought the preferred package, the staff is inattentive. We were not offered the package. The food is average, taste like cruise food.