Dreams Aventuras Riviera Maya

It was a very nice experience everyone was very helpful, kind and respectful. Our stay was very unique! Highly recommended! The spa was amazing, the team was unique and they provided an excellent interaction. Brenda and Milton were the best!

Great place to stay friendly staff great atmosphere. Everything was very clean we loved the lobby entertainment as well

Staff very friendly, food is very good in specialty restaurants, buffet could use more items. Food was always served very hot. Bartenders were always friendly and good for recommendations.

The hotel is within a gated community so you can walk around and explore going to the marinas and actually lots of small bars within walking distance. Our room with swim out was lovely, spacious, very comfy bed and good air con. The room and wider areas smelt a bit of damp and the whole property was quite humid in Sept which was a shame, but the room itself was lovely. Not all restaurant food was available at all times, different options opened different nights, and the food options did lack variety however it was plentiful and decent quality with lots of choices. Drinks were delicious and bar staff super relaxed would fill up your own cup for you and could order a range of drinks. Tip, no straws given anywhere so bring a metal straw if you want one!! The evening vibes were extremely limited, the bar 'desires' was not comfy and needs a refit, the lobby was nice but quite random. There was a mexican beach night and singers on, plus kareoke. As our room was so nice we mainly hung out there. Beach is nice and theyve made effort on it, but the water is not really used by anyone for swimming as its a murky inlet. The pools were all clean enough! You have to accept odd bits floating from the jungle breeze but they cleaned it each morning and night. Staff were attentive and all super friendly. We wouldnt personally come back again, but enjoyed our week! Two weeks may have felt too much. Pros - The food was above average for this kind of resort - Cocktails and drinks delicious and generous - Friendly staff and safe location - Relaxed energy, pool open til whenever and staff not super strict - Nice well equipped rooms Cons - Same food options on buffet and limited menus - Humidity and general dampness, not aircon throughout - Not all restaurant choices regularly available - No viable sea option

We had a wonderful time at Dreams; they really do try to make it a home away from home. Though there are fewer restaurants to choose from, each one has its own gems and the chefs go out of their way to accommodate special requests. The rooms are spacious and the beds are super comfortable, with plenty of good amenities. Really though, it’s the staff that make all the difference - everyone was always happy to help in any way they could. With a special shout out to Jorge, Ivan, Elana, Emilio and Filipe, all of whom provided first rate service in their respective areas, whether it be arranging trips, services, Eggs Benedict in the morning or pool side drinks and snacks - they really made the trip something special. Jorge and Ivan in particular were always ready with smiles and brought joy to the days. We took great advantage of the Preferred Club amenities, spending most of our time in that pool and enjoying the quiet peace of the Preferred Club Lounge. We would highly recommend the the below to anyone due to visit: - Chino’s Fishing and Diving - Paul’s Cart Rentals (golf carts around the marina) - don’t forget Fiona, his trusted side kick - Xel Ha is a fantastic day out for the kids - Cocoa Bongo is a fantastic night out for the adults :)