Hilton Vallarta Riviera All-Inclusive Resort

We stayed at the Hilton from Jan 13-27, 2026. Our stay was very enjoyable. Great drink and food service at the pool area, delicious food at the various restaurants, and no panic to get beach chairs in the morning. Special shoutout to the breakfast crew at the buffet - Esmeralda, Norma, Rosalva, Medardo, Marlen, Mario and Marcos (our omelet guy). This crew made our mornings fun from the special pancakes, friendly smiles, table set up awaiting our arrival, great service, and even a special dessert on our last morning at the resort! It was a great holiday!

PVR Hilton – Guest Review Thank you for your hospitality during our stay. Overall, we had a wonderful experience. There were a couple of minor hiccups, but nothing that couldn’t be resolved. Our room was gorgeous, clean, and very comfortable. A special shout-out to our housekeeper—she was amazing and truly made our stay even better. The food was okay overall, though we did have some difficulty finding a great steak. On a positive note, the peaceful ocean sounds were incredible—the noise level was perfect, just the soothing sound of the waves. The swim-up bar was a great feature; however, we would recommend heating that pool like the family pool, as it was a bit chilly for our liking. The beach was beautiful, though the water was also slightly cold. The location of the resort is excellent and very convenient. A special thank you to Rodrigo and Miguel at Sea Salt Restaurant—they provided outstanding service and made our dining experience memorable. Spa Experience Let’s talk about the spa. A huge shout-out to Liz—she is absolutely the best. Her technique and calm, humble energy truly stood out and made up for some of the facility shortcomings. The spa lobby is beautiful; however, the back facilities need improvement. The showers did not have hot water, the jacuzzi jets were too strong and somewhat disruptive, and the cold plunge pool had no water. Overall, the spa could really benefit from a full refresh. Management & Service The management team was attentive, empathetic, and professional, which we greatly appreciated. This was our first time visiting Puerto Vallarta, and we loved it. Thank you for a memorable stay—we look forward to returning!

I visited this resort in mid-February. This was my first time in PV although I’ve been to other parts of Mexico. I was at this resort to serve as the visiting Fitness Instructor for the week. I taught a daily 8am stretch and 9a spin. (Shoutout to everyone I met in these classes last week!) Check in was easy and love that the wristband doubles as the room key. I had a room in the North Tower. While there isn’t a specific adult building, the north tower has the two adult only lounge/bars. Great experience in the restaurants. A little confusing about when the reservations opened in the app, but I usually was able to get reservations when I did it around 4p each day. Thank you to Marcos the omelette man in Vela who hooked me up every morning. La Luce was my favorite dinner. The Burlesque Pop show was my favorite performance. I was there for Super Bowl Sunday and the resort team went all out with a big screen and buffet on the beach. There is an adult pool adjacent to the family pool. People do reserve seats early but the staff was great with helping ppl out who came to pool later in morning. Beach beds are available to reserve for approx $80 USD for the days. The pool servers were hustlin’ all day! Please remember to tip them. I can’t say enough about Bibi and Wiyo from the gym who helped me with the morning setup for both classes. They were friendly and enthusiastic all the time. A few different entertainment team members rotated to teach water aerobics and it was a blast, don’t miss out on that. If you were there for Jeremy and Ryan’s wedding - I left that day but saw you all around the resort all weekend. I also heard about your backstory. Love always wins and I’m so happy the Hilton stepped up and gave you the day you deserved ❤️

Overall we enjoyed our stay but there is definitely room to improve. The resort needs to improve their smoking policies. They have an area for smokers but do not enforce it and the smell of smoke while playing beach / pool volleyball is not enjoyable. It would be nice if smokers realized how their smoke travels. Kids are in the family pool and it is not healthy for them to have to inhale it. Smoking at the bottom of the stairs on the way down to the beach should not be allowed. The app to book restaurants is really nice and saves time. The restaurants are really nice and the staff is great. Asian, Grill and Italian were our favorites. Beach is small but nice. Approx. half the time we had to phone the front desk to get our mini bar refilled as they did not do it daily. Coffee, water, pop and beer. This became very annoying as it should just be done daily. One day our room had a very strong smell of fumes. They sent maintenance and determined the smell of paint was coming thru the vents from another room they had painted. They sprayed a deodorizer in the vent which was almost worse. We ended up with pretty bad headaches and had to leave our room. That night we slept with our balcony doors wide open. If you book via Costco, be prepared that you do not get credit for nights stayed on your Hilton Honors card.

We booked our trip through Costco travel for a couples get away. We had never experienced an all inclusive resort before so we were not sure what to expect. We both felt the food was great tasting and good quality. Half way through our stay we encountered a server at Vela breakfast restaurant named Norma. She was the first person that asked our names and showed us very personalized attention. I looked forward to seeing Norma each morning because she was such a bright light and a great way to start our day. The resort has many activities if you want to do them like exercise classes, showing the evenings, ping pong tournaments dueling the day. I definitely would recommend staying here if you travel to Puerto Vallarta.