Hilton Vallarta Riviera All-Inclusive Resort

We (my wife, service dog, and self) stayed for seven nights in mid-June. The location and service were outstanding. Great views and sounds of nature (birds and waves along the beach). Most of the resort employees were very pleasant and helpful--Norma in Vela, particularly. Food was very good, not great, although guests from a "restaurant desert" might be particularly impressed. For my wife and me, the salmon in Vela and ceviche in Cocomar were tops. We're fans of Dos Equis, so can't complain about the beverage choices. We can complain about the NOISE, not from the birds and waves, which was pleasant, or from neighboring rooms, which was minimal, but from the hallway, which was constant and avoidable. ALL of the accessible rooms were between the lobby and the escalator/stairs.

Our service from Fede from Cocomar was excellent, he was friendly, attentive and efficient! We loved the food, service, and atmosphere! All the servers were outstanding! We loved it!

My wife Michelle and I Just got back from a wonderful stay at the Hilton Puerto Vallarta Resort - All inclusive. The resort is wonderful, and the staff are all incredible! I would especially like to call out the staff for taking such great care of us... Fidel and Esmeralda in the Vela Buffet always kept our drinks full and anticipated our needs. We noticed that there was no Flan on the buffet, and when we asked about it, Jorge and Luis went above and beyond by asking the chef to make some especially for us! Awesome service! Mar was wonderful in the MAXAL restaurant. Down in the pool area, Juan and Jose kept our drinks and snacks coming all day long and made sure we got plenty of water as well 😉 And last, but certainly not least, I would like to offer my heartfelt thanks to the entertainment staff: Inuck for playing the master of ceremonies at the nightly shows in the lobby, Fernando and Blanca for their help with the water aerobics and the yoga, and of course Wional...for all the good vibes and for keeping us on track…NEVER SURRENDER!!! Thanks again to all of you for making this a very special vacation! We can’t wait to come back!! Joel & Michelle Black Ocala, FL

Had a great time at Hilton Riviera with my family. Maxal had the best food and staff. Donovanne was incredibly attentive and made our dinners at Maxal very memorable!

The resort is situated beach side and is lovely. All rooms are ocean facing, clean, spacious and the sound of the waves will lull you to sleep at night. The hotel was quiet despite there being many guests on property. The restaurants were more than accommodating to any special dietary needs or even requests. Maxal, the Mexican restaurant has table side guacamole, with a lovely story that, along with Mar, out waitress, created a memorable experience. I inquired about Flan, and Luis made sure to ask the chef and presented me with some the next day at lunch! Esmeralda and Fidel took exceptional care at breakfast each day in Velle for the buffet. Always available, polite and kind without being intrusive. The bartender in the lobby for the evening shows, a true gem. The entertainment staff was exceptional. Wiyo, a ball of infectious, endless energy and positive attitude taught a Yoga Strong class daily that pleased all the participants. “Never Surrender” his favorite tag line! Fernando and Blanca could be found alongside Inuk, taking special care to make sure all participants had what was needed and even translating instructions, so all could be included in activities and feel a sense of accomplishment. Inuk even had a change of shift during our visit and went out of his way to make sure to say hello each evening and to let us know what was happening on property from shows, to music, to games and where/when they would be happening.