Hilton Vallarta Riviera All-Inclusive Resort

Puerto Vallarta is so beautiful! The Hilton is a pretty nice resort. This is the second time staying there. Esmarelda served us in the morning at the buffet and was so sweet and attentive! I am only giving it a good because I felt like some furniture was on its last leg and it seemed to be slightly understaffed at the pool. They did so well, but maybe were a little stressed running around a lot.

We returned after 2 years and are glad we did. This is a fantastic hotel with great staff that make every interaction genuinely special. Our room was comfortable and kept well cleaned every day, thank you to Diana and the staff behind the scenes. There are too many wonderful staff to mention but here are just a snippet: Esmerelda and Pedro at breakfast made sure our coffee and green juice was never empty, Marcos at the omlette station has it dialed in every morning and is a cheerful character. Blanca's energy and charisma in motivating a group of strangers to link arms and perform water exercises is applaudable! Gerardo and all of the crew working the entrance station, we took many taxis to get and see the sights and they were helpful with communicating the areas of our destinations. Israel helped us get out on the water in the hotels kayaks while keeping a watchful eye on our safety. Jose, Melquiades and Ernesto in the pool area are fantastic people and really good at keeping guests happy! Special shout out to Ernesto, we spent most of our time at the hotel in front of the family pool and Ernesto kept us fed, watered and beer'd all week, while sharing some great conversation and recommendations which helped make our trip truly successful and memorable. Thank You and hopefully see you again next year.

Our first night here and we had dinner at Maxal… the food was very good but our service by Esteban made it extra special! So nice of him to treat us like family and help us make choices on menu, etc.

We came in Hilton Riviera Puerto Vallarta for the first time for a family trip and we loved it. The location is perfect. 10 minutes from Puerto Vallarta's romantic zone and ocean front. We even saw whales for almost an hour on our last day... directly from our room balcony. The room has a good size and is well cleaned. Overall, the all hotel is clean and well maintained. Our boys didn't want to try the kids corner but it looked great! Even despite this, we had a great time doing the different hand crafting activities, special shout-out to Blanca and Fernando from the entertainment team. The all team is great but we had more interaction with them and a week after our trip, our boys still speak about them! Thanks also to all staff that made our trip that great, from housekeeping to waiters! Well loved our stay!!

Viva Mexico! My experience at Hilton was absolutely amazing. The activities at the pool were especially the most fun part of my stay. Fernando, Blanca, Inuck, and Elena truly made my vacation shine. It almost felt sad to leave after only two nights because they made us so happy during our stay. If I ever come back to Hilton, it would be because of them, without a doubt. I should definitely start planning to come back to Hilton again for my vacation next year. In addition, Mario, whom we met at the buffet, made our dinner experience even more enjoyable. The cappuccino he made for me was the best coffee I’ve ever had in my life. His outstanding service and kindness are something I will never forget. Hilton gave me so many wonderful Mexican friends. I will definitely be back. If I come back again and Fernando, Blanca, Inuk, Elena, and Mario are still there, ¡El precio por noche en el Hilton “no es muy caro”, será bastante razonable!