Hilton Vallarta Riviera All-Inclusive Resort

My Family & I visited the Hilton to celebrate my parents 40th wedding anniversary. We had an amazing time, we were here for 6 days, 5 nights & we wish we could’ve stayed longer! All the food we had was so good, the restaurant options were all great! The only negative about the restaurants was that we were a party of 10 & were often sat on 2 different tables. The beach & the pool were the funnest part for the kids & they had great entertainment around the resort! Every server & every staff member was friendly & went above & beyond for us! Norma at the Vela Buffet was sweet & attended to us with so much care & kindness! This was our first time here & we cannot wait to come back!

This is our second visit to this hotel and it was still wonderful. The staff here goes above and beyond - shout out to the team of doormen, concierge, chef + team at Vela for helping my dad feel celebrated on his birthday, the folks at Auma, Exucl + Esteban at Maxal! The beach access is great, food is solid, rooms are well appointed, and the atmosphere is upbeat. If your a diamond member with points, use them here! Thanks for another great stay, everyone in our group of 10 found something to enjoy.

Rodrigo is the man! Food was good got the tomahawk, cooked perfectly. Drinks good, ribs weren’t great but get the sauce on the side

We just returned from this hotel having spent four days there for my husband’s and I quick getaway. Having travelled all over the world this is what I thought of this hotel. Pros: Location is good and the beach is swimmable Room. We stayed in the governor’s suite room 1429 and I would recommend as it’s private and spacious. Staff: staff was nice, especially pool staff. Kudos to both Eduardo’s that work at the pool. Drinks at the pool were nice although you could not taste the alcohol ever. Lobby drinks were amazing! Coconut martini and margaritas were top notch! Room service was amazing and so was the breakfast. Housekeeping comes twice a day but our fridge wasn’t really refilled until day 2 and snacks in our room were not refilled at all (the nuts etc you get). For how much the room costs I would have expected more. Cons: The many elevators you have to take due to different things being in different towers. Enclave upgrade is honestly nothing special. The enclave lounge is mediocre at best and nothing special is offered here. The mojito was basically water. Sky bar: the bartender asked us why we couldn’t speak Spanish. Mind you I always am courteous and greet with hola and thank as gracias but besides two other languages I speak, Spanish is not one of them. I thought it was rude especially with him working at a Hilton. Food: we tried the steakhouse and Mexican restaurant. Unless you choose to pay for the upgraded meals you will get lukewarm food. The churros at the Mexican restaurant were stiff as if they had been heated then gone cold. The margarita was great! The coffee also always is lukewarm. You cannot get a descent cup of coffee unless you pay for Starbucks in the lobby. The pool food was good the first day and second day I ordered the bbq chicken wings again and they were cold. Buffet: it reminds me of a best western buffet. We are used to people standing on the other side cutting the meat for you…not here. Breakfast had an omelette and an outside station that were hot and fresh. Pool activities: eh. There is no music that’s setting the mood. Where is the Latin music??! Quiet English music is being played. Might as well play the Waltz cause that’s the mood it set. The activities we saw were ok. Adult pool: don’t reserve cabana 11 if you want sun! No one told us that the adult pool Is in shade all day until at least 4pm and cabana 11 especially doesn’t get sun until 5pm or later. I will not be back and will try the Barcelo next time we are in PV.

Nicely kept smaller resort. Great service! Food was good. The only issue was lack of sun on the pool deck as it is blocked by the buildings until mid afternoon but it’s likely this is mostly related to the time of year and would not be the case when the sun is higher in the sky in the spring/summer months.