Hilton Vallarta Riviera All-Inclusive Resort

Mr. Yulio and Management Team, I wanted to take a moment to share our exceptional experience at the Asian restaurant, Sunan. We had one of the best dining experiences we have ever had at the Hilton Vallarta Riviera. The service, quality, and attention to detail were truly outstanding. In particular, Omar Abraham was phenomenal—attentive, professional, and incredibly accommodating. He ensured that everything was delivered exactly to our expectations. From start to finish, everything was exceptional—the shrimp tempura, chicken satay, beef satay, sea bass, desserts, and drinks were all outstanding. Quite honestly, even coming from California, I have rarely experienced Asian cuisine of this quality. We truly loved this restaurant and will absolutely recommend Sunan to anyone looking for excellent Asian cuisine. Please extend our sincere appreciation to Omar and the entire team. They made our evening memorable. Thank you again. Warm regards, Dr. Ardy Farokhirad

Excellent service, Exael, was very attentive and ensured that we were satisfied with the experience as a whole!! Definitely, highly recommend!!

Great location, just a 25-minute taxi ride from Puerto Vallarta's Zona Romantica. You'll find everything you need here—you can dine at a different restaurant every night (just be sure to make a reservation in advance on the hotel app) and enjoy the nightlife at a different bar each evening. And you only have to pay for extra food and drinks; everything else is included in the price, including entertainment programs, sports activities, and family fun. The view of the bay is wonderful from every room—of course, the higher up you stay, the better it is. However, it’s not really possible to relax due to the large crowds and the noise, mainly from US guests. The friendly staff, however, do everything they can to make you feel at home, especially the waitstaff, who greeted me every morning as a returning guest and brought me what they knew I loved: green tea and a double espresso. Special thanks to Norman and Medardo—they were especially kind!

Service was excellent!! Christopher (4/13), Rodrigo & Miguel (4/15) in Maxal were great! Please request any of them as your server! Professional, friendly, respectful and efficient!

I recently stayed at Hilton Puerto Vallarta for 8 days/7 nights with my mom, and we had a really great experience. We arranged private transportation from the airport ($50 USD), which was smooth and easy. We arrived early, got our wristbands, grabbed food, and walked the resort while we waited. Our room was ready around 3:15 PM. The room was clean, spacious, and comfortable. All rooms are ocean-facing, so the views are beautiful. The AC worked perfectly, hot water was never an issue, and the mini fridge was stocked with beer, water, soda, and snacks like cookies and crackers. The bathroom was also very spacious with great water pressure. We’re not big foodies — honestly, as long as we’re not cooking, we’re happy 😊 — but we really enjoyed the variety of options. Some days we ordered multiple appetizers and entrees just to try different things. The Asian restaurant was our favorite (we went twice), very flavorful. We also enjoyed the Italian and steakhouse. Reservations through the app were easy, and we had no trouble getting times. There’s also a Starbucks on property (extra cost) and a complimentary coffee option right next to it. There was always something going on during the day around the pool, and the resort has both an adult-only pool and a family pool. It was spring break season, so there was a lively mix of families, but the resort still felt easy to navigate and enjoy. For those who like to stay active, there are fitness classes offered (stretch in the morning and a bootcamp-style class by the pool), and the gym is well-equipped with free weights, machines, towels, water, and AC. It was especially popular in the mornings. The beach is very walkable with minimal vendors, and guests were in the water daily. The waves can be a little strong at times, so just something to be mindful of. Evenings had a fun but relaxed vibe — live music, shows, a silent disco, and even karaoke at the Mojito Bar (definitely check it out — the swings and overall setup make it a really cool spot to hang out and meet people). One of our favorite areas was the adult-only rooftop (7th floor). Beautiful ocean views, two hot tubs, a bar, and plenty of seating — a great place to unwind. Housekeeping kept us stocked with all essentials, and there is a separate staff member who restocks the mini fridge regularly. My mom (79) was able to get around the resort easily with her rollator. We also went into town a couple of times — she had dialysis at a local clinic, which was very affordable and provided excellent care. I also had a small amount of dental work done while there (after doing my research), and the quality and service were excellent. We used Uber to get around ($8–$10 each way), and it was very easy and convenient. Our return trip to the airport was under $16. Overall, this is a clean, well-maintained resort with a great balance of relaxation, activities, and good food options. We had a wonderful stay and would absolutely return.