Hilton Vallarta Riviera All-Inclusive Resort

The setup of the hotel was fantastic and the staff was excellent. We particularly enjoyed the gym/activities staff - Saúl, Hugo, Bibi, Blanca and Yadira. They were great with the entertainment and engagement with all the guests. Saúl in particular spent extra time with our 2.5yr son. Rooms had a great setup with balconies & great views. Food was good, we ate the Vela buffet mostly with our 2.5yr old which had a lot of options and quality food - better than we’ve had in Cancun and Cozumel resorts. All in all a great family vacation.

Pros: Pretty good food and service and overall resort experience. The beach lagoon at the Hilton is nice enough to hang out in most of the day as the rock barriers make it safe to hang out in. Best restaurant experience is the Italian restaurant, and we had an amazing dining prince with Alejandro Mario Caesar and his team lead Christian. Don’t waste your time on the steakhouse restaurant unless you want to pay $10-50ish for a halfway decent steak, otherwise you’re just better off eating at the buffet restaurant for most meals and just having them cook you a NY Strip Steak at the Buffet restaurant at night. Finally, you’ll have a great time at the pool all day if you tip your server $20-40 a day, as they’ll bring you food and alcohol proactively. Also, cabana beds by the pool are only about $60 a day and totally worth it. Cons: They run out of pool towels really fast. Some of the restaurants that require reservations have sub-par food or wait staff.

My family and I were very happy with this resort. It was beautiful, it was clean the food was great. My 3 year old got to play in the kids club. Only downside was that there are specific play times for different age groups. It’s hard to explain to a toddler that she can’t play at that specific moment. Our favorite restaurant was Maxal. We went there twice. Our servers Benjamin and Exael were wonderful. They were friendly and attentive. We also enjoyed the buffet for breakfast and our servers Cesar and Norma were also beyond helpful and friendly. The staff overall really made our stay even more pleasant. Would to come back.

Amazing view, amazing room, delicious food. We booked an Enclave room and Mario was so attentive in the Enclave lounge! Edgar at La Luce Italian restaurant and Ian at Sunan provided great service, and Blanca in entertainment made our day lounging by the pool in a Cabana so much fun!! We’ll be back!!!!

Lovely resort with great staff and service. For breakfast in the Velas food hall, we had Esmeralda, Isela and Pedro’s section almost each day. They were all wonderful, but Esmeralda was outstanding so kind so sweet so helpful. Wish she could come work for me LOL!! Everybody at this resort works very, very hard to please and to give you great service. We had an oceanfront balcony room where we saw whales almost every day jumping out of the ocean. Nightly entertainment. Good bartenders. Nice little touches like chocolate, covered cherries, and little sweets, one day when we came back from the pool With hope you’re having a pleasant day with us written on a slate tablet in white chocolate in our room, we also ate at La Luce twice. We had Andre and Francisco, who were spectacular waiters. not often a fan of all inclusives especially in Puerto Vallarta but this was one of the best I’ve been at. Their Mexican restaurant is very good too didn’t try the sushi or Asian as we are not fans of either. It was just my husband and I and we had a very relaxing 11 days at this resort.