Paradisus Punta Cana Resort

We have come twice now to Mascalzone to eat and this place has the best servers! Wilmina is so good and cheerful. She recommended the pasta we ordered and paired it with a fantastic wine from Chile. She kept checking on us to make sure everything was to our satisfaction. We will be back again before we leave 🙂! It made our stay at Palma Real very pleasant!!

Probably the worst experience I ever had in my life outside or inside a Resort. This guy keybyn entertainment supervisor was trying to take my 15 years daughter to a bathroom to touch her or do something else thank god she could scape from him. He was always pretending to be the good guy around the pool please people be careful with this guy.

We went at the end of July into August and stayed for 7 days. This place is beautiful and superficially, it is everything you will read about it. Take a deeper look, please. Pros: Pretty facility Lovely pools Comfortable beds The coffee bar has good smoothies Cons: The staff HATES Americans (English speakers). They are resentful and the distain is just below the surface. There is lots of food at meal times, but little of it tastes good- especially for young kids. It is loud. If you have young kids who go to bed at normal kid hours, it is a struggle. The beach IS NOT PRIVATE. You will be approached all the time by locals selling, peddling, pressuring you. One vendor literally walked up to me and my 9 y/o on the beach and put a macaw on her head, took photos with my phone/camera and then asked for $45 a photo (he took many). He was pushy and rude when I refused. Hope to whoever-you-want-to that you do not need to leave the resort for anything. We did. My daughter's bag didn't make it so we had to go to Jumbo via the over-priced transportation provided by the resort. The moment you leave the resort it is so apparent you (we) are in a place being exploited by non-indigenous people it is sad. In case you aren't aware, the DR is a poor country with little opportunity. The excursions are SO EXPENSIVE. The scuba excursion we took (via the resort's guidance and booking) was 1 hour of scuba diving and 2 hours of loud music on a boat with lots of alcohol. I felt for the folks on it with kids of any age. We had a cockroach in our room. The shower water just stops at times- still unclear why this happened but it did, twice The exercise facility is VERY small and crowded at most times a person would want to use it (I tried AM, lunch and PM- always crowded).

Good food nice beach ok service. Was updating part when we were visiting clean good beach chairs for snack at beach they gave out lays chips pretty clean entertainment ok they do have vendors selling staff at couple of nights close to city …..

The establishment was great and more importantly the service that Jose Adames and Jean Carlos provided for us from our rooms, daily agenda’s, eatery’s, and excursions was awesome. I wanted to send a thank you to both of them from our family to making it a great experience from being picked up at the airport, seeing the city on the drive; to good music, and being dropped off at our rooms.