Sanctuary Cap Cana

Amazing stay at the Sanctuary Cap Cana! This was the true definition of quiet luxury, and ultimate relaxation. We visited from Canada and go to resorts at least 1-2 times a year. .This is one of my favourites and I would recommend to my friends and family. The resort is about 20 mins from the airport, very conveniently located inside the gated community of Cap Cana. First and foremost, this property is absolutely STUNNING. This is one of the most unique adults-only resorts I've been to. It has a European style, yet modern and peaceful. They have multiple room settings - Colonial, Luxury building, Castle, Villas. I definitely recommend upgrading to a room with a swim out suite. We stayed in both the castle swim out and luxury villa. Both rooms were very well kept, and luxury to its core. You will not regret upgrading your room! The property is extremely well kept, clean. Staff members were working throughout the day to maintain the property, plants, decor. We did come during Sargassum season, so we did spend most of our time at the pool, which we were perfectly fine with. The beach is relatively small as an FYI, however, there is an area for lounge chairs on the beach. There were 4-5 pools to choose from- the main pool, 3 quieter pools, and a pool at the Castle. Can't go wrong with any of them. The a-la carte food were some of the best I've had at an all-inclusive 10/10. The Blue Marlin, Cappricio, Steakhouse, Wok... amazing!! We went back to the Cappricio and Wok twice because it was so good. Photos attached. The breakfast buffet was unique in that it was a buffet, but staff served for you. I do however prefer the traditional style buffet where you grab food yourself. One of the things that made our trip so memorable were the incredible staff here at Sanctuary. I want to give a special shout out to Carlos, our butler. He went above and beyond with everything! He was very communicative, friendly, and helped us with anything we needed (E.g. making dinner reservations [although reservations were not required, it did help], ordering golf carts for transportation, checking in with us throughout the trip). He is great at his job. I would 100% come back just to see Carlos!! Other staff members I'd like to highlight that made our trip more enjoyable: Restaurants/Food: - Sandro- one of my favourite servers, I enjoyed our conversation and his service. Would also come back to see him - Juan Antonio- super friendly, remembered us each time we saw him. He always had a smile which made us feel welcomed - Yeissy- she made my morning smoothies each day. What a bundle of joy, and the smoothies were my favourite part of breakfast. - Jacobo- he worked at Blue Marlin, and Cappricio. One of the best servers on this trip. Friendly, fast, efficient. So good!! - Cristina- she is very fast and good at her job, efficient and great service By the pool: - Felix - he helped us with our lounge chairs every morning, helped set up the umbrella. Thank you!!! - Super Geri - He remembered our favourite drinks and was always in a positive mood Golf Cart: - Eric - very friendly, enjoyed our conversation. Super easy to talk to and gave us great info on Dominican Republic :) Feedback - The Sanctuary town should be included as part of the all-inclusive package!!! The resort is definitely you get what you pay for, in that it's a premium experience from the minute you check-in. However, the sanctuary town is part of the resort, and should be included, as it was in the past!! Or at least, guests should receive a voucher upon check-in to go to 1-2 of the restaurants. We wanted to check out the pizza and sushi spot, however, we did not like that it was an additional fee, so we did not go. - Room service- I would also suggest removing the 10 USD delivery fee for room service. As a luxury resort, this should be included. Many other resorts do not have a delivery fee.

Great trip with Randolph back from cap Cana. 10/10 recommend!!

A beautiful location, but the service is really what makes it special! Camacho was our butler and was more than amazing! Gave perfect specialized recommendations to make our trip more than excellent! At the restaurants Edwardo and Danny Jose made every meal feel so special. I can’t wait to go back just to see all of them. Amazing people.

We loved the hotel. Rooms were very clean, atmosphere was incredible. We had a swim out room and we loved it. Our butler, Camacho made the experience very smooth for us. He made our scheduled and updated us with all the activities. Arrival and departure felt like a piece of cake because of Camacho.

Beautiful resort, great restaurants and our butler Hector was amazing and very accommodating!