Sanctuary Cap Cana

I have never left a perfect review before , but Sanctuary earned it. There was literally nothing that didn't go perfectly. The only downside was we were not able to spend two weeks instead of one (and thus had to miss some of the offered activities (like the cacao workshop). Everything was perfect, the all-inclusive aspect was real and it was the lap of luxury. We stayed in the Castle and thus had a butler, Emilio. Emilio made everything frictionless, from booking activities and making reservations to keeping us appraised of the daily options for dining and our options for activitiesthat we might enjoy. He was extremely knowledgeable and helpful and I can't imagine we would have gotten half as much out of the trip without him. If you go to Sanctuary Cap Cana, good choice. But if can, stay in the castle. I cannot recommend the service and Emilio enough. He really made a very good trip into a great one.

I went on a girls trip to The Sanctuary and we had a great time. The staff was incredibly attentive, there was plenty to do and we felt safe and comfortable. We were lucky enough to be able to have a butler for the stay, his name was Emilio and he was incredible - super attentive and helpful, and extremely Kind. I also had the pleasure of working with Hector when booking this trip who was amazing. Highly recommend this place. If possible - try to avoid it between May and Sept when there is a lot of seaweed in the ocean.

After booking this hotel we were concerned due to some recent negative reviews however we had a fantastic time. The staff were all friendly and went out of there way to look after us. The food and drink was varied and of good quality. The grounds are beautiful and all areas of the hotel are very clean and well maintained. It felt like we were in a Spanish town. We stayed in The Castle and the rooms are large and beautiful. We had a few little issues with the room but these were quickly resolved and we were upgraded for the rest of our stay - the upgrade exceeded the issues we had. Carlos was an amazing butler with perfect mix of friendly, fun and professional. We enjoyed the entertainment. There are to many other staff to name as everyone was fantastic. Thank you Sancuary Cap Cana for an amazing holiday!

My husband and I wanted a few days to relax and enjoy the sun as a birthday celebration . Our stay was very peaceful and the resort was beautiful. There were several pools with plenty of sun as well as places to sit in the shade too. Our butler Emilio was extremely helpful and was always available to answer questions. He was friendly and knowledgeable and supplied a daily list of activities and dining options. The resort is beautiful and the staff is super friendly and hard working .

Miguel, Oscar, Omar, Yary, Abel made the trip unforgettable and unbelievable!