Sanctuary Cap Cana

This resort felt so romantic and intimate. Every member of the staff was friendly and accommodating. The ride from the airport was quick and easy. Our room was lovely, always clean, and we had a beautiful view of the ocean. We had a great time at the main pool doing the daily activities and water aerobics. The buffet (casabella) was always excellent, wish this was open for dinner! We had so much fun and enjoyed ourselves!

This is one of the best vacations I have had, and I've had many. The resort was not too far from the airport and we were received by the hotel reception team with welcoming smiles. The rooms were nice and comfortable and the twice a day house cleaning were great. The whole resort stay was pleasant, and I would like to highlight some outstanding employees. Emelio the butler went above and beyond to make our stay pleasant. For all appointments and reservations, Emelio were on time. He was also a great guide and provided great information. He was very professional and if there is a position of leadership he should be promoted. Also the Casa Bella dining employees were great. High mentions of Glory and Yeissy at the fruit and smoothie bar. They both were friendly and professional. BUT Maria Dejesus were outstanding with a greeting smile. She went above and beyond in her service. She should also be elevated for promotion

The service was top notch and the food was awesome. I stayed in the Castle and my butter Hector was the best. He took it upon himself to have my room decorated for my wife’s birthday.

The resort is beautiful but the staff made our vacation amazing. Our room was at The Castle. The Butler assigned to us was Emilio. He was professional, courteous and knowledgeable. He along with Neftali and Valentina at The Wok, Maria, Neurisym, and Jassy from Casabella, and Julio Caesar from the pool were amazing. Mireya and Aldalgiza from the Sanctuary Spa are gifted massage therapists. Emilio took care of everything from dinner reservations to transportation around the resort. We will book another vacation soon because of him.

This was our second year in a row, we enjoy the Sanctuary a great resort with a staff second to none. Several people were great. Camacho our Butler made this trip a great experience anything we asked he handled a trendies experience . A hostess who worked most of the week except Monday and Tuesday of this week she remembered us from last year always know our name and room number I can’t remember her name right now but she is friendly and an example of the great staff and finally a waiter at Capriccio and at breakfast our last night name stated with a J hard to pronounce but gave great digestion’s for food our last night. The only disappointment was steak house closed and we tried to make up for having a meat selection at Blue Marlin which was a mistake as well as a meat item at Capriccio on our First night some rib item. We will be back again and will ask for Carmacho again as our butler. FIVE STAR RESORT AND STAFF.