Sanctuary Cap Cana

Second time visiting this resort but this time with eleven 50+ friends. We loved our beach front suite in first floor. The staff here is beyond amazing! They are upbeat & always ready to please. Food buffet for breakfast & lunch was abundant, delicious & great selection with gorgeous views. The Steakhouse & Wok was nice with solid menus. Highly recommend both. I don’t think there is much alcohol in the drinks but they were cold & kept coming. Really no good beer but I drank frozen mojitos instead, The buildings have mostly been beautifully updated & lobby is a stunner and whatever incense they’re using is amazing. Spa is also beautiful but ridiculously priced so we did not book anything. We had a great 5 nights & it was just right as we never left the grounds.

The service was excellent and the property was beautiful and well kept. We ate at the Asian wok restaurant for dinner and the Italian capricio and both were amazing. Of note our butler Samuel was very attentive and responsive and the pool attendant Felix was always ready to accommodate our pool chairs for the day. He set us up nicely with a shaded cabana and always greeted us on arrival to the pool. Everything at the resort was great and we will return again.

The hotel itself was amazing — there were so many different spaces to explore and a lot of fun activities throughout the stay. They also offer extra paid experiences, and we booked the 3-hour snorkeling trip, which ended up being one of the highlights of our vacation. It was genuinely so much fun and completely exceeded our expectations. The food selection at the resort was also great. Even though we didn’t get to try everything, every meal we had was delicious. It really gave us the chance to slow down, switch off from our busy lives, and fully enjoy a few days of doing absolutely nothing. But what truly made the experience special was our butler, Angel. He was incredibly thoughtful from the moment we arrived — checking in on our dietary preferences, helping us with restaurant reservations, and always making sure everything was taken care of. What impressed us most was during a sudden tropical downpour. Angel was driving around near the restaurants and guest buildings in his cart the entire time because he was worried guests would get caught in the rain and get sick. He spotted us immediately and drove us back to our room before we were completely soaked. It was such a small but meaningful gesture, and it made us feel genuinely cared for. Thank you, Angel, for making our stay feel so effortless and memorable. Would absolutely come back.

Had a wonderful experience at the castle. Food was excellent all around and our butler, Alex, was very communicative and helpful during our stay! The rooms were always well maintained with housekeeping coming a few times a day. Staff was always friendly and welcoming. Very romantic property with access to Juanillo beach, which is awesome! 10/10 - would recommend.

What an amazing vacation we Had. From the second we stepped foot on the Sanctuary we experienced nothing but excellence. The lobby was beautiful and the receptionist so nice. The room was perfect at all times, very clean, and the view from it definitely the most perfect And peaceful. The food was amazing, and fresh. The service was far the best from Everyone, the drinks, the pool, the spa!!!. The entertainment people that was the most professional and fun I’ve seen. Thank you everyone for the great experience. Wanted to give à shout out to our person of point Camacho for always going above And beyond on every single detail and anything we needed with no question, effortlessly. Gracias Camacho por todo.