Sanctuary Cap Cana

Another excellent trip to Sanctuary Ca Cana! I want to start by saying the grounds were impeccable and stunning. The room in the castle was clean and roomy. The service was excellent especially Camacho, the butler we had because we were in the castle and Ismael, the gentleman who served us drinks daily on the beach. The food was very good especially the WOK.

We went for three nights four days ended up staying six nights seven days due to blizzard up north. Actually it made our trip even better gave us plenty of time to relax and take advantage of all the amenities around the property. This was our second time here because we loved it the first time we figured we would come back this time we stayed at the castle oceanfront room. It was a huge room. The deck and patio outside was the best part. The furnishings need some updating and the bathroom ceiling was leaking but we don’t let it bother us. Our Butler Hector was very accommodating, offered all of his services. We didn’t really need much because we had already arranged our transportation and reservations at restaurant, but it was nice to be taken care of. We stayed at the castle for three nights and then moved to a junior suite in building one this room was perfect had been recently renovated and had a gorgeous view. We loved our morning lingering breakfast and being able to choose a place for lunch and dinner. We found the restaurants to be very good the walk being our favorite and we loved enjoying the Italian restaurant as well. Please remember there is a dress code if you plan on going as we saw many people getting turned away the staff is extremely friendly and outgoing Felix at breakfast and at the steakhouse was absolutely fantastic. He remembered what you needed every morning and really cared about the stay. I think our biggest was complaint was not being able to get lounge chairs in the morning this was a big problem over the weekend as it was very busy. But once the weekdays came, it was very easy to find a lounge chair. They really should enforce some type of rule that you can’t just throw your towel down and be gone half the day. The chair situation was enough for us to consider not returning. Overall, we had an outstanding time. I really hope management will do something about the chair situation and hopefully we can return in the near future.

It was an incredible experience! The staff as so welcoming and took care of every need for us. The food was delicious, and it was one of our favorite places we’ve ever stayed. Definitely top notch! From Abel running the activities with so much energy, Omar and Manuel keeping us hydrated by the pool, individual care by Elvi at the Bali beds, and great service from Alex, we were incredibly impressed!

Excellent venue and incredible service, especially our butler, Hector. The rooms were clean and the location, right on the beach, was excellent. It was never loud and the food options are plentiful.

This was our first time in an all-inclusive, so we weren’t sure how we’d like it. Short story, we loved it! Really gorgeous place with amazing pools and staff and really good food. Frank, Abel, Jenzy, Omar, and Angeliys took amazing care of us. If you need the classic “resort vacation,” this is the place to go. Our favorite restaurant was the Blue Marlin—good seafood and a beautiful view right on the water.