Sanctuary Cap Cana

Sanctuary is a beautiful property, but as well managed very clean and very much a perfect mix of lively, yet calm and tranquil. Very happy with our stay. I highly recommend this for a couples of all ages. The mix of all food options was incredible. Frank our butler was so attentive over WhatsApp and in real life he provided a lot of comfort!

This was our second visit to Sanctuary Cap Cana, and somehow it managed to exceed our already high expectations from our first stay in April 2023. We had just spent a week at the lovely new Marriott in Miches, but we wanted to be closer to the airport before our return flight home. From the moment we arrived, the service was warm and attentive. The arrival experience here was dramatically elevated compared to our arrival at the Miches resort--that's the Luxury Collection difference, I guess! We appreciated having someone take our luggage, offer us cool cloths, and serve us that unique and refreshing welcome drink we had enjoyed so much the first time. It was early (noonish), so we were invited to enjoy lunch while they finished getting our room ready. Less than two hours later, they contacted us and escorted us to the charming two-story building adjacent to the main lobby. We were thrilled to be upgraded from our entry-level King Junior Suite to a Premium Luxury Junior Suite, The suite was spacious, beautifully designed, and featured a large private deck with comfortable lounge chairs and a hot tub—all overlooking the pools and the sparkling ocean. It was the perfect space to relax in privacy while still soaking in the resort's vibrant atmosphere. We were delighted to be surprised with a delivery of a charcuterie tray and bottle of sparkling wine while we unpacked and took in our surroundings. The only disappointment was that Marriott has not replaced the generic industry-grade bath products with a more upscale line like L'Occitane, Ferragamo, Bvlgari, or Molton Brown. We enjoyed an excellent welcome lunch at Blue Marlin, where our cocktails and entrees were crafted with care and served with warmth and professionalism. After that, we enjoyed the pools and took a long walk past the other resorts on Juanillo Beach. We were glad to be returning to Sanctuary, which has so much more character than the generic concrete blocks elsewhere within Cap Cana. One evening, we decided to try Wok, the resort’s pan-Asian restaurant. We did not realize a reservation was required, but the staff accommodated us after some initial hesitation and discussion with the manager—and we’re so glad they did. The food was absolutely delicious, the ambiance inviting, and the entire dining experience memorable. We also noticed a number of improvements since our last visit. The grounds and public areas have been enhanced, making the resort feel even more refined and serene. Everything from the landscaping to the lighting contributes to a luxurious and peaceful vibe. The only drawback remains the beach. While it is beautifully maintained, it’s still quite small, often crowded, and the water tends to be murky, which might disappoint travelers looking for that quintessential Caribbean turquoise. It’s not a dealbreaker for us, but worth noting if beach quality is a top priority. Overall, Sanctuary Cap Cana continues to be a visually stunning and well-run resort. It’s an ideal choice for a romantic escape or a peaceful getaway, especially if you're more about poolside relaxation and excellent dining than beach lounging.

Oceanfront castle suite and we had Emilio as our butler. Emilio was the best! He checked on us multiple times daily through what’s app and always managed to find us for an in-person check in as well. Staff cleaned our room, restocked drinks, and refreshed towels multiple times a day. All the staff were very joyful and friendly. Food is nothing to write home about although the Wok was by far the best restaurant on site. Only thing I would like to see added is access to the ocean from the castle oceanfront suites and villas! Could easily install a ladder to make it simple for folks to climb in/out for a swim!

We stayed at “The Castle” for our honeymoon and had an unforgettable time. The view from our room was amazing, the resort was stunning, all the food was incredible, and the staff couldn’t have been more welcoming. Huge shoutout to Emilio (our personal concierge) for making the whole experience stress-free and even more enjoyable!

Absolutely phenomenal experience from start to finish. Frank was absolutely delightful and assisted in everything we needed. Was able to help adjust things on the fly and took the stress off of us. Can't wait to return! The property, views and food were top notch.