Sanctuary Cap Cana

Heavenly atmosphere. They greeted us with a delicious coconut cream and lime drink. Wow! The first step into the lobby was like no other experience. The entry was all open and absolutely stunning. Everyone was at your service. I could not believe how helpful they were the entire stay. We had breakfast at the Casa Bella each morning and Juan Antonio was there each day. He went out of his way to help us. There was a wide variety of dishes for breakfast. We went for lunch on one occasion and it was amazing too. We tried the Steakhouse and Blue Marlin. They were both delicious as well. One afternoon we tried the grill by the pool and beach. The cheeseburger and fries were delicious. Moses brought us and our luggage to the room. He was always pleasant and helpful. They would always call us a taxi when needed. The room was stunning. The entire resort exceeded my expectations. It was immaculate and our room was cleaned everyday and smelled wonderful. The only complaint I have is the beach. It was a bad time for the sargassum. But the resort makes up for the beach in so many ways. I will look for other Sanctuaries in my future travels. Thank you to all the staff for all that they did. They were truly incredible! My best advice- GO AND STAY FOREVER. .

My family and I have stayed at Sanctuary Cap Cana twice over the past 2 years and this resort is close to perfection as you'll find. The size is perfect (not too small, but not too big), and the pool areas, beaches, bars, and restaurants are all excellent. But what makes this place so special is the people who work there; they simply cannot do enough to make sure you are happy. In particular the pool attendants (Wilkin, Felix, and Omar) were so kind, fun, and helpful; additionally, the bartenders (Cristian and Osvaldo) were awesome, expert drink makers, and always made us laugh! Our mornings started pleasantly at the coffee shop and our happy hours at the Love Bar were perfect. THANK YOU to all the employees at Sanctuary Cap Cana for making our past 2 vacations incredible experiences! We will definitely see them again soon!

The resort itself is beautiful. Lots of pools to choose. We are Vegetarian and Pescatarian. There was absolutely no shortage of food. The Asian fusion restaurant had most options, but we ate in every restaurant. Men bring ur closed shoes & nice shirts for 2 fancy restsurants require it. We stayed at the castle which has its own "moat". A river-like swimming pool with our 1st floir walk out. It was amazing! Cons: The beach and nearby Ocean is discusting in June. This is why i gave 4 stars. The Seaweed "Sargassum" is so deep in June, at Punta Cana beach, when we were there. Seaweed is toxic & the resort smells like sulfur. It's just something that happens every year at this time. There is no way the staff can possibly remove all the non-stop incoming seaweed. I was ok with this because i knew about the seaweed ahead of trip & the off season is less expensive & only 60% capacity. So i enjoyed my luxury & pools.

Everything was great. The butler service from Alex was amazing and he took care of everything we needed, from dinner reservations, golf cart rides around property, even special anniversary set up in our room. He made our trip special.

Loved the service and would definitely go back!