Sanctuary Cap Cana

I can't speak highly enough about the resort and amenities. The staff was incredibly friendly and accommodating but never smothering the resort was beautiful and the food was fantastic. It was a perfect week of being unplugged and enjoying an anniversary. I have to give special praise our friend Emilio. He was our "butler" at the resort. I use the term loosely because he was much more than that. Emilio took care of us throughout our visit and may have driven one of us back to our suite after a few too many drinks. He was definitely the cherry on top of our trip.

My husband and I went to the Sanctuary cap Cana for 7 days for our honeymoon. We stayed in a castle ocean front suite. We had the best butler Samuel. He was so attentive and wanting to help the whole week. We got reservations to the two restaurants that you needed them twice over the week which was lovely. We had the best time at the pool with our server Omar and Felix who helped get us towels and seats every day! Antonio and Gigi were wonderful With the entertainment team. The whole week was an amazing experience. The daily activities were fun and the night shows were awesome! We really loved wok and capriccio! Thank you to Samuel, Omar and Felix for making our honeymoon the best and most relaxed experience.

My husband and I just returned from a 4 day trip to the Sanctuary resort in Cap Cana. This was our first trip to D.R. and we were there to celebrate our 30 year wedding anniversary and Thanksgiving. We had an amazing time - the resort is beautiful, sprawling, and gives you the feeling of being in a small seaside village. The food and drinks were great quality and entire staff at the resort is wonderful too - all were happy, kind, and helpful people that we enjoyed seeing every day! Our favorite meal was at the Wok. We wanted to try the Steakhouse but it wasn’t open on the days we wanted to go. My only complaint would be that all 5 beautiful pools were extremely cold, so much so that while I usually like to spend the day in the pool while on vacation I didn’t swim at all. Not sure if it’s because of the time of year? Also, you couldn’t use the beach as there is a lot of erosion, also it’s pretty small, however that didn’t bother us. We had a few hiccups that they fixed right away - be aware they have 19 different room categories and we were disappointed that our room didn’t look like the specific room we booked. The manager showed us some different rooms that we could switch to and we were moved to a huge stunning oceanfront suite in the Castle part of the resort, that had a private pool (too cold to use but very nice) and butler service! (Oh….and many little crab visitors during our trip, LOL!) Our butler, Samuel was FANTASTIC!!! He took care of everything we could possibly need during our stay, had champagne and dessert sent to our room for our anniversary, had something repaired for us, made dinner reservations, surprised us with spa reservations for a couples massage (The Spa was excellent!) and arranged for a private delicious romantic dinner at the Blue Marlin restaurant, helped with luggage, and would even pick us up in his golf cart throughout the day and drive us all over the resort. We didn’t end up leaving the resort, however if we wanted to he would have arranged for that as well. You do not know you even need a butler until you have one! Thank you Samuel - our fond memories of the Sanctuary resort will always include you!

All of the staff was so helpful! Our butler, pool boys, bar staff. Everyone was so great! So many organized activities! Great food options!

It’s difficult to encompass how great our experience was in a few words. Every single employee of Sanctuary we met on the trip was polite, kind, and went out of their way to make our experience special. We were celebrating our honeymoon and felt so much love and joy at this resort. If you are looking for beautiful scenery, pools where you can always find a space to be aka not crowded, fun activities such as mixology courses, jewelry making, karaoke, and great shows, and awesome food, drink, and service, Sanctuary is a no-brainer pick for your trip. We stayed at the castle and had our own swim-out pool and butler service that was icing on the cake in feeling like royalty. We already want to plan to go back!!!