Sanctuary Cap Cana

We were at Sanctuary Punta Cana for our honeymoon. We stayed for 6 days and 5 nights and had the most amazing experience. We stayed in The Castle portion of the resort, which included our lovely butler Camacho. Every morning, he would send us the weather and activities for the day. He also took the initiative to make a reservation for dinner for us every night, which made relaxing on our honeymoon, not much easier. If we needed anything at all, he was quick to respond and always took action!! The food at most all-inclusive resorts are always OK, but the food here genuinely blew my husband and I away! The Wok and the steakhouse were our favorites! Don’t forget Casa Bella at lunch! The resort had activities, but also had many quiet spots which we thoroughly enjoyed. We cannot wait to come back and visit again!

We had a great honeymoon stay at Sanctuary. We stayed in the castle portion of the resort and Camacho our butler was fantastic l, always letting us know what was going on, helping with dinner reservations and checking in with us. The room was lovely and the food we had was pretty good - resort was accommodating for gluten free eating which I appreciated. Only downside was that the beach wasn’t able to be swam in at all due to seaweed so we stuck to the pools and the restaurants would close last minute so there wasn’t a whole ton of options every night for dinner which we were told happens in the low season. Everyone was kind and helpful on site though and we would return.

Second time visiting this resort but this time with eleven 50+ friends. We loved our beach front suite in first floor. The staff here is beyond amazing! They are upbeat & always ready to please. Food buffet for breakfast & lunch was abundant, delicious & great selection with gorgeous views. The Steakhouse & Wok was nice with solid menus. Highly recommend both. I don’t think there is much alcohol in the drinks but they were cold & kept coming. Really no good beer but I drank frozen mojitos instead, The buildings have mostly been beautifully updated & lobby is a stunner and whatever incense they’re using is amazing. Spa is also beautiful but ridiculously priced so we did not book anything. We had a great 5 nights & it was just right as we never left the grounds.

The service was excellent and the property was beautiful and well kept. We ate at the Asian wok restaurant for dinner and the Italian capricio and both were amazing. Of note our butler Samuel was very attentive and responsive and the pool attendant Felix was always ready to accommodate our pool chairs for the day. He set us up nicely with a shaded cabana and always greeted us on arrival to the pool. Everything at the resort was great and we will return again.

The hotel itself was amazing — there were so many different spaces to explore and a lot of fun activities throughout the stay. They also offer extra paid experiences, and we booked the 3-hour snorkeling trip, which ended up being one of the highlights of our vacation. It was genuinely so much fun and completely exceeded our expectations. The food selection at the resort was also great. Even though we didn’t get to try everything, every meal we had was delicious. It really gave us the chance to slow down, switch off from our busy lives, and fully enjoy a few days of doing absolutely nothing. But what truly made the experience special was our butler, Angel. He was incredibly thoughtful from the moment we arrived — checking in on our dietary preferences, helping us with restaurant reservations, and always making sure everything was taken care of. What impressed us most was during a sudden tropical downpour. Angel was driving around near the restaurants and guest buildings in his cart the entire time because he was worried guests would get caught in the rain and get sick. He spotted us immediately and drove us back to our room before we were completely soaked. It was such a small but meaningful gesture, and it made us feel genuinely cared for. Thank you, Angel, for making our stay feel so effortless and memorable. Would absolutely come back.