Sanctuary Cap Cana

Sanctuary Cap Cana was all that we wanted in a great relaxing vacation. We were there for 2 weeks and had the best butler we have ever had named Camacho. He was very attentive and such a kind soul. He was there whenever we needed anything and if we didn’t ask he would ask us what we needed…he was just wonderful! He booked all our restaurants and told us everything we needed to know about the resort. We had Camacho for most of our stay but had another great butler named Samuel who was also very attentive. The food was good and there was never a lineup for anything. What stood out was that there were no buffets (except Dominican night) which was great because not everyone was touching the serving utensils. There are so many pools which gave you different views of the resort. The staff at breakfast and lunch were just wonderful…shout out to Felix, Christina and Lovley and the ladies that sat you at your table. They were all great really! The Wok was delicious and a beautiful place to eat. I don’t agree with the $10 room service fee, we have never experienced that before at an all inclusive resort. Ridiculous really ! And the restaurants in the ‘Town’ were not included because we didn’t book before November 30th. They should be included for the price you pay. They were also very good!

From the moment we arrived and throughout our stay, the service was fabulous. The staff are so friendly and willing to help with any questions. We enjoyed several delicious dinners at several of their high-end restaurants; pampered ourselves at the spa and relaxed at the pools. Such a beautifully maintained property. We look forward to coming back to The Santuary.

The property was very clean and beautiful. Camacho, our butler, was fantastic. Always responsive and happy to accommodate our requests. He helped with information and making reservations for dinner. We looked forward to his morning updates and itinerary for the day to keep us on track! Oscar and Omar serving us at the pool were perfect—fun and helpful and always there to bring us anything we needed. This is definitely a calmer and more relaxation focused resort without a significant nightlife. If you are looking for a party, this may not be the place for you. But the staff did lead a few pool activities throughout the day and everyone was incredibly happy, warm, professional and friendly. The food was good. Not great, but we were never hungry. Pretty standard for an all inclusive resort. Drinks were generous pours of good brands. If you want long walks on the beach, please know this beach is very small and there seemed to be a row of rocks about 5 feet into the water that we could not walk past to get out into the water. We are pool dwellers, so this didn’t bother us at all. Overall, we had an excellent experience and are very happy with our choice.

Sanctuary Cap Cana is amazing! My wife and I came here for our 25th anniversary and it did not disappoint. The food, service, ambiance, drinks…all incredible. The staff goes out of their way to ensure you don’t have to lift a finger and can truly enjoy your vacation. We had a butler with our room, Kelvin. He was incredible. He took care of everything for our stay. The morning Yoga and meditation by the beach led by Miguel was just what we needed to center our day that was filled with relaxation, lots of sun, and all the food and drinks you want included.

We were here several years ago during Covid, which made the resort fantastic for lack of crowds. I see Marriot bought it and did some reservations and double the cost of the rooms!. Has anyone been before and seen an improvement and how busy is it in Winter? problems getting into restaurants? too many people? Thanks