Sanctuary Cap Cana

We stayed for a full week in the castle. The views were amazing and the service was great, especially our butler Samuel. He was very attentive and on top of everything, made the stay feel even more relaxing and laid back. In my opinion one of the best hotels in the area for a chill, relaxing, romantic vibe.

We had an absolutely amazing experience at Sanctuary Cap Cana! We stayed in the Castle, and the views were beautiful. Our butler, Camacho, made our stay even more special. He was incredibly attentive, checking in regularly and fulfilling all of our requests quickly and professionally. He even helped us with the seamless setup of our departure, making the process completely stress-free. The staff at Sanctuary Cap Cana, were always greeting us with a smile and offering top-notch service wherever we went. The atmosphere was relaxed yet luxurious, and we felt like we could completely unwind. It was truly a wonderful time, and I can’t recommend it enough.

This is my favorite resort in Cap Cana from the service, the food selection and small shops were what we truly enjoyed. I been to many resorts and this one provided so much tranquility and the warmth of the staff was greatly appreciated. In the breakfast area the waiters were so attentive, and it’s so nice to see employees enjoying their jobs no longer faces is refreshing. Mr.Nunez made the Best chicken fried rice. If you like Chinese food stop by and see him! Truly a very kind guy and he makes the dish exactly how you request it. Oscar at the pool area made our stay so pleasurable he made sure we enjoyed our pool time. He made us laugh and went above and beyond. The WOK restaurant manager Alexandro was a true professional he made sure to make the Best food recommendations and brought a few dishes to try and it was delicious. The steak house and the Italian were absolutely outstanding the service and the quality of the food we had no complaints. Now the room has a beautiful beach view and what I truly appreciated was that we had two ladies that kept our rooms stacked with towels and anything we needed one in the morning and another in the evening. The room is a lil outdated but it reminded me of the hotel in Italy but nicer. What I also feel in love with is the Colonial luxury hotel decor is absolutely stunning. It’s a well kept place and the service from the time you check in point and after. The entertainment was superb great singers and saxophone performers as well. Now the boutiques at of the Sanctuary town are way overpriced to be honest first hotel I went to and did not purchase much, but by the pool the little store I bought a base cap and a cup that was priced ok. Also my only suggestion would be to explain well what is included as far as the restaurants on Sanctuary town we were given mixed information. This is one place I would love to come back to and highly recommend without any hesitations

What a wonderful stay at Sanctuary Cap Cana in Punta Cana, DR. My wife and I were mesmerized by the décor and the overall layout of the resort—it truly felt like we had been transported to Europe. We were greeted with a nice ice-cold coconut drink upon arrival, which was a great start to the trip. The front desk staff were friendly and did a great job explaining everything about our stay. Since our room wasn’t quite ready yet, they invited us to enjoy the facilities while we waited. We headed over to the buffet for lunch and really enjoyed the selection. Overall, relaxation is exactly what you get at this resort. Our room was comfortable and we slept very well during our stay. That said, the rooms are probably starting to feel a little outdated and could use some refreshing. One small improvement would be better lighting in the bed area, which felt a bit dim at times. If you plan on spending time at the pool, try to get there early to reserve a spot. This was about the only negative we experienced, as the chairs fill up quickly. That said, we met the best pool attendant ever—Oscar the Pool Man, also known as “Oscar Meyer.” He took incredible care of us for the rest of the trip, making sure we always had drinks, towels, and everything we needed. If you go, ask for Oscar—he’s the guy you want taking care of your drinks. The staff in general was awesome. Everyone was extremely friendly, attentive, and worked hard to make sure guests were taken care of. We made sure to tip as many of them as we could because they truly deserved it. For dinner, we really enjoyed WOK, and Alejandro, the manager, made it a fantastic dining experience. The Italian restaurant was also very good, and the pasta was surprisingly great for the DR. We also ate at the Steakhouse two nights in a row. Don’t forget to ask for the Steakhouse and the Chicken on the Stone—it was the best meal we had during the stay. Overall, I would rate this resort a 4.5 out of 5. We would definitely come back again.

I have been to the Dominican Republic over 100 times. This is by far and the way the best resort that I have visited. The two bartenders at the beach club were amazing. Their names were Christian and Ishmael. I highly recommend you coming to this adults, only inclusive resort in the Dominican Republic.