Sanctuary Cap Cana

We had another wonderful trip! Third time to this property! Food is fabulous, employees wonderful. We did have an issue with our room which they rectified

What a lovely arrival to these most beautiful grounds. Visited DR 15 years ago and wow, so much has changed! Sanctuary Cap Cana was AMAZING in so many ways. We were greeted by FRANK, our personal butler (didn't know that was a part of our deal) and immediately got submersed into the beauty of it all. We were blessed to stay in the CASTLE--room was HUGE and yet cozy and our view was of a beautiful swim out pool for guests on the 1st floor and partial view of the ocean. STUNNING. Our room was super clean and well stocked with all we needed. NO noise for us...we were doors down from the SPA and all we heard was nature and/or lovely and calming spa music. Speaking of the SPA...best SPA massage I have ever experienced and the hydrotherapy options prior to or after your services were amazing! Loved the PEDIULUVIUM! Location of our room was a little far from the main buildings where more social pool and buffet dinner area/club were, but we rather enjoyed the walk! Frank had TWO evenings of reservations booked for us and made making our dinners for 2 into dinner for 4 with ease and a smile. ALL meals were divine, but our two favorites were the Italian restaurant and the WOK...glad we saved that for our last evening. Top notch grounds but a good reminder that while facilities can have a beautiful exterior and lots of cool things happening, the heart of that facility, the heart of that country are its' people. And the Dominicans showed us nothing but bright and warm and smiles and quality service. Well done, Sanctuary!

2nd time here and everything was just as fantastic as the last. Resort quality is elite in all aspects. Food, service, rooms, grounds, beach…you name it. We stayed in The Castle both times, and LOVE it. Everyone is so nice and courteous! Camacho our butler is just fantastic! Checking in regularly to make sure everything is great, making dinner reservations, providing events and weather for the day, taxis, you name it. Positive experience everywhere you turn here!

My husband and I had a fabulous time at Sanctuary Cap Cana. The food was quite good. This was of extreme importance for us when booking our trip as we both have severe food allergies and we’ve been to a few 4.5 star resorts and been disappointed by the food in the past. We were not disappointed at S.C.C. Every staff member we spoke with was kind and helpful. The facilities were gorgeous and clean. Our one area of concern was a matter of wording on the spa website. When booking the “renewed couple” massage, it says to book 2. This is not just to get the name and info for the second person in the couple, it is for payment as well. We are really glad that we downloaded the Marriott experiences app as it enabled us to book restaurants 2 days before our arrival. You have to either stay up until after midnight or wake up very early in the morning to book reservations for reasonable times. Use your booking reference # instead of room number when in the app as you won’t have your room number yet if you’re trying to book before arrival. If you haven’t already booked your stay at SCC, you can also download the Marriott bonvoy app and get points for your stay. When we arrived, they tried to upsell us to a more awesome room (for another 300$/night!), but we stuck to our guns and we were SO happy with our oceanfront junior suite. It was close to everything.

Sanctuary Cap Cana is a truly beautiful and relaxing resort. The views are stunning, especially overlooking the ocean, and the atmosphere is peaceful and luxurious. The food was excellent with plenty of delicious options, and the lounging areas were very comfortable—perfect for relaxing and unwinding. A special thank you to our butler, Frank, who was outstanding—attentive, friendly, and always made sure everything was taken care of. His service truly elevated our stay. We had a wonderful experience and would highly recommend Sanctuary Cap Cana for a relaxing getaway in the Dominican Republic.