Sanctuary Cap Cana

Our stay at Sanctuary Cap Cana was nothing short of extraordinary, and a huge part of that experience was thanks to our incredible butler, Camacho. From the moment we arrived, he made us feel genuinely welcomed and taken care of in a way that went far beyond expectations. His attention to detail, professionalism, and warm personality truly elevated our entire trip. Camacho anticipated our needs before we even had to ask—whether it was securing reservations, arranging special touches in our room, or simply checking in to make sure everything was perfect. He struck the perfect balance between being attentive and giving us space to relax, which made our stay feel both luxurious and effortless. The resort itself is absolutely stunning. The grounds are immaculate, the architecture is beautiful, and every corner feels like a peaceful escape. The amenities are top-tier—from the pools and private beach areas to the spa and entertainment options, everything is designed for comfort and indulgence. The food deserves special recognition as well. Every restaurant we tried delivered high-quality, flavorful dishes with excellent presentation. There’s a great variety of options, so whether you’re in the mood for something casual or a more upscale dining experience, you’ll find it here. The service across the resort was consistently excellent, which made every meal even more enjoyable. Overall, this was a truly memorable vacation, and Camacho played a major role in making it so special. If you’re considering a stay at Sanctuary Cap Cana, you can expect exceptional service, beautiful surroundings, and a level of care that makes you feel like a VIP from start to finish.

PROS- Butler service…CAMACHO tended to every need/concern. Assisted in electric scooter rental when we realized walking resort not conducive to mobility limited spouse; had maintenance issues addressed ( hard to open patio door/ non-sliding drawer); reservations made daily at each restaurant requested and brought us by golf cart, and made us feel like much appreciated guests! Housekeeping…JEBELYN extremely pleasant, proficient and personable. Was nice to have same attendant entirety of stay! Meals- WOK outstanding food and ambience . Went twice to experience as much as possible from the menu. Blue Marlin on waterfront for fish and Carpaccio (Italian) also good. The Steakhouse was OK; nothing out of the ordinary Breakfast/lunch buffet was well staffed with many selections. Like the fact you’re plated hot entrees and fruit/ cheese/ meat by a server from behind the counter. Staff- everyone we encountered greeted us immediately and were eager to please .Grounds- beautiful and well kept. We stayed in The Castle so restaurants/pools further away. We used our own little moat outside our room but the larger pools never seemed crowded. CONS- Can only speak to our situation … too much furniture for a 2 person suite; TV can only be seen from bed, only 2 small, ill functioning drawers for clothes (USE PACKING CUBES) , bathroom countertop taken up by 2 huge sinks and no shelf below so utilized one sink for storage. NOTE- bring inflatable raft, YETI to keep drinks cold, small bills for tipping!

I can’t say enough good things about Sanctuary Cap Cana. It was super close to the airport. The food was good. I actually liked the buffet the best. The drinks were good. The morning mimosa bar was a great perk! The resort is beautiful. Online pictures do it no justice. Above all the service was amazing. Bladamir at the pool always got us great pool side lounge chairs. Sandro was an amazing waiter. He was so nice and welcoming. Everyone was just great! My only complaint was that the mini market was very expensive. I bought some cheap over the counter meds and aloe gel and it was US $75. But that would not deter me from returning. I’d go back in a heartbeat!

We had a great experience relaxing at The Sanctuary for our 30th anniversary. Camacho, our Butler, was outstanding and provided such a great experience on our special occasion. Great views, accommodations, food and entertainment.

Sanctuary Cap Cana set a new standard for us on all levels. Food was excellent. Room was spacious and well laid out (King Partial Ocean Veiw Luxury Building #1). Beach was as expected. The pools were excellent but most of all was the level of service. Across the board it was outstanding but Bladimir and Oscar at the pool were beyond exceptional. Sandro, Belen, Danny and Juan were the best waiters we have ever had. They became family and we will miss them. Thank you Santuary!!!