Sandals Grande St. Lucian

We recently stayed at this beautiful property and were blown away. The location is superb, the food is delicious, and the staff are out of this world! Every single person we encountered was friendly and kind. I was especially impressed by Lorina, Nyah, and Kishamka. Kishamka always made sure we had what we needed and left us little notes in our room each day. I worked out three times with Nyah. She was a great fitness instructor, but also a wonderful human being. Lori a was just so friendly, bubbly, and warm. When I told her I wish I could have soursop somewhere, she brought me some from home! The room we were in is getting a little tired, but I understand it is slated for renovation this year. Gordon’s on the water was a fabulous experience. Dinner at the Italian restaurant was wonderful. We also ordered room service for breakfast three times. It was quick and delicious every time. I never thought I’d book another Sandal’s stay during our vacation, but we loved it so much, we did just that (thanks Glenda)! St. Lucia is a very special place. If we go back to visit, we will be staying at a Sandals! One other quick note…I really appreciate the no tipping policy. It was very nice not to have to worry about that during our stay.

This is the 1st place I am ever reviewing in my life. Went on a family trip last month with a large group. From the start it was a disaster. The 1st room they gave us was very clearly used and not cleaned. The last guests belongings were still there. The tub was moldy and the drain was pulled out sitting there covered in hair/mildew (will upload pictures later). I went to the desk and politely told them the problem. They told me to sit and the manager will be out in a few minutes. The manager walked out and looked at us and then returned to her office not sure why, we weren't even upset or rude. We were happy to be there at this point not knowing what lied ahead. After about 10 minutes the very polite girl that took us to the 1st room apologized and said shes taking us to a nicer building. We got our luggage and brought it to a new room. 2 minutes after we got to the new room another couple showed up and asked what we were doing there! Went back and turns out she brought us to the wrong room. No biggie, stuff happens (she was cool). Next room we walk in there are rose pedals and a birthday cake with someone's name on it and their paperwork in the room. I let the from desk know and they said don't worry about it (our 3rd used room) that cake sat there for the next 6 days. Room was unserviced, impossible to get water you can call all you want. No room service no matter what time of day/night you called (if they eventually did answer, they just said it's not available) My main concern is you are on an island in the Caribbean, people are drinking all day and you have to beg for water. Called 20 times and visited the front desk. The restaurants don't open/close when they say they are. Especially the fast service ones. Pizza opened 45-60 minutes later than posted every day and closed early. All that freaking money all I wanted was a damn crepe. We tried every night. 1st night 15 minutes before close they said they're done (understandable I guess, I don't like holding people up) next night 45 minutes before close they turned away everyone coming in and were super rude to people. 3rd attempt about 90 minutes before close they said they were out of everything I wanted and I said ok no problem. My friend walked in behind me, ordered the same thing and handed them $20 and they made it within 5 minutes. So that's what we did moving forward. You could not get anything in any timely manner at all unless you tipped. You will get your drinks immediately, they will actually come back when you order by the pool, they'll make your food faster, I mean anything they said no to, you throw them $10 and they will do it. If they're out of something, throw them a few dollars and it will magically appear so the whole "they don't accept tips" thing is BS. We take an all inclusive with about 8-10 couples 1-2 times per year and this was our test run of sandals. Everyone in the group was upset and was happy to leave by the end of it. I promise we are not difficult people. As annoyed as I got I was still polite to everyone even though a good amount of them were rude and you could tell did not want to be there. Truly, do yourself a favor and go to secrets. Same kind of food, drinks WAY less watered down and they treat you very well. Service is much better and it is much less expensive. We paid more expecting top shelf liquors and amazing service but I was no the case at all. Everything was poor quality and the drinks were very watered down. I am leaving this review because I don't want people to book this with high expectations because you will be disappointed as we were. The worst part is it was my idea to go here and they made me look very bad. They asked me about my experience and asked me to do a survey and I told them honestly all the things that happened while we were there and received no response. I'm sure there will be some kind of "owner response" here after I post this but I'm pretty sure they just do that to make it look like they have good customer service and nothing comes of it because I already reached out and received no response.

We recently returned from a wonderful stay (1/10/26-1/17/26) and could not have been happier! The staff, the location, the food and the room were nearly close to perfect. We were initially scheduled to visit Sandals South Coast, but due to Hurricane Melissa, we were moved to this resort. I will try to highlight the details which make this resort so special.So special in fact, we are returning May4 for another week. First, I must say our butlers were the BEST! Jackie, Kersharma, and Michelle were so spot on. They(better known as the three musketeers) treated us as if we were the only guests at the hotel.They also made our reservations at the restaurants, spa and Island Routes. They kept us laughing all week with their great personalities. Also a shout out to Immer, the butler manager who talked with us on our departure day as to our stay. We were fortunate to stay in category 1B(2303) and the room was lovely. We had stellar view and a large balcony. As a bonus, this room has 2 full bathrooms which is a huge plus. I believe this room was recently remodeled and it shows! Our housekeepers, Barbra and Constance did a super job tidying up. The food was also very good. I was surprised by the quality considering it is an all inclusive. For lunch, Dinos(pizza,pasta) and Mariners for burgers,salads etc, and the Jerk shack were our go tos. Dinner was also a hit. At Gordons, don't miss the lamb chops and the chocolate dessert (it was yummy) which are on the menu. I must also give a shout out to CJ and Sandy at Gordons-great service!) Also, Soy was a big hit. We also ate @ the Pub a few times and it was good as well. All in all food was great. All the bar staff work very hard. I am a non drinker and they created lots of NA drinks for me(Virgin strawberry daiquiri !) which was very nice. A big thanks to Remy and also to Lucie. Plenty of Piton and other frozen options! We did opt for facials at the Spa and boy were we glad we did! Casie and Juliana did a super job and it was very relaxing, Had the youthful radiance facial and glad we did. The beach is great! There are some local vendors, but if stay behind the beach fence, they don't bother you. The water is clear and calm ( a little chilly) but beautiful. As a note, the pool was also a bit chilly,but you do get used to it. It is fairly windy most of the time, so it never feels too hot! Speaking of chilly, at night it is still very breezy and a little cool.Also, the restaurants are quite cool so a wrap might be needed. I was glad I brought one and did use it! I guess it those trade winds LOL! Although we did not take the shuttle(cannot comment on it), I want to put a word in about the ferry. We took the Funtosee Island ferry. The trip was safe and the crew was fun and there were snacks and drinks. Also, you do see much of the island(sort of a mini tour.) However, our plane arrived 1:30 and we were transported to a bar to wait on other passengers on other flights. The bar had a wonderful view, however we never received the food we ordered (waited 2 hours!) When it was time to taxi back to the dock,we were told it was ready and we could take it to go (did not do this, gave it away.) Beware, it is pretty pricey, but the food looked okay. Getting to the point, we landed @1;30 and not arrive @ the resort till about 7:40. Had we known that it was going to take so long, we might have taken the helicopter instead. Also, if you are prone to seasickness, maybe a Dramamine would be in order. We were lucky , the ride was not too rough .The shuttle van beat us to the resort !! In conclusion(thank goodness!LOL),we had a great time and would recommend this resort to anyone wanting a great vacation. Thanks to everyone @ Sandals who made our trip one we not forget! Ricky and Robin Lanphere In conclusion, a wonderful trip

We stayed in the Clinton suite for 4 days in Late January 2026. This was our first Sandals stay. First off, YES, the resort is far from the airport. Do not believe the 90 mins speech. Youll be pushing over 2 hours on hilly and winding roads. So if your prone to getting carsick, no doubt take the helicopter. We knew this going in, can't fault anyone for the distance or traffic. Upon arrival, the grounds/views truly are stunning. I saw reviews regarding "it looks dated" or it "looks old" ... not at all. The views all over the resort are pretty amazing. The food overall exceeded expectations. Didn't really have a bad meal, and since there are multiple options, your not going hungry here. Many of the Restaurants are also situated on the beach/water which is a nice touch. We were fortunate enough to have the butlers for our trip and that is no doubt a nice "perk". Is it worth the extra money ? Probably not, but if you wanna treat yourself, they deliver. Shoutout to Zanius, Bailey and Kenwin. The resort was at 80% capacity (we were told) and does not have an "over-crowded" feel. We didnt have to worry about chairs because of the buters, but it seemed like there was more than enough space and chairs for everyone. Would recommend the JJ speedboat tour which the "main tour" that leaves from the hotel and you hit the major sites. Not overpriced and met a lot of great people that we hung out with the rest of the trip. Lets get to the "nitpicky" parts. These are small negatives. 2 things really. The post dinner "shows" are very poor. Most people eat from the 6-8pm range. After dinner they turn the lobby or on the last day the pool into some singing and dancing. Yah, these shows are among the worst, and since the resort is not walkable from a major town, your stuck with it, and its not good. What im saying is after 9pm, just be prepared to drink more in the lobby, and watch some horrid entertainment. Everyone we met is in consensus on this topic, and the reviews all say the same thing so maybe its time do better there ??? That being said, there is a "block party" on Friday nights which is close by Taxi. Go check that out if you are there on a Friday. The other small thing i'd say is while 97% of the staff is generally great. The people in the photoshop are among the most miserable people we encountered on the trip. Not sure why that was, but yah, didn't buy any pics just because we felt the "icks" the minute we walked in. So for our first sandals, a positive experience. I think id try another sandals somewhere down the road. Safe travels and you should have a great time here.

Beautiful beach resort for swimming, water sports, and relaxing. We received nothing but terrific service from the entire staff. The food and drinks met the Sandals quality as always.