Sandals Grande St. Lucian

My husband and I have traveled the world extensively. Most of the the time the trips are fine. This trip was far beyond fine! It was the best trip we have ever taken. The food was great the amenities were superb. The staff is what made it extraordinary! Everyone everywhere went out of our way to make sure we were having the trip of our lives. We have already planned 2 more trips. I see us returning yearly. Mary Ann and staff in the gift shop were great. We had a wonderful time joking around with them while they found us exactly what we were looking for! Princess in travel was excellent as well. Bar staff restaurant servers and hosts were also great. I am slightly handicapped but as soon as they saw me they were right there to help carry my drink or buffet plate to our table. My husband was equally impressed. We can’t wait for our next trip. The Sandals Grande St Lucia is as heaven on earth. You can’t go wrong! Enjoy!!

It was a great experience and we went all out with the Butler Service which included private pickup at the airport. We told our Butler what we wanted and the days we wanted things and they handled it, they even escorted us to our reservations to ensure we were seated right away. If we had an excursion set up our Butler ensured we had the right paperwork and they escorted us to the pickup site. The property was beautiful and well maintained. The food was wonderful and they had a variety to choose from with 12 restaurants. We were always on the go and enjoyed it all, especially our over the water bungalow with a glass floor.

We stayed at Sandals Grande St Lucian mid-March for a week. This was our second time visiting -first time was 5 years ago. The beach is still beautiful! Some of the resort does need an upgrade – esp the bathrooms and pool area. Still a great resort! Staff is very good. Country night show with Shervon Sealy was by far the best show we have seen at any all-inclusive! We did not do any excursions but did hike the mountain next to the resort. We had a cabana 3 days where we received awesome service from Heather and Daisy. Two staff that absolutely made our vacation were Deasia (Playmaker) and Imran (Bartender). Both always were always lots of fun and went out of their way to put a smile on our face! They are definite assets to this resort and Sandals! Others providing great service were Peter and Tanisha at the pool, Leana, Mauka and Tamika (Playmakers) CJ and Gregory at Gordons and Harish at Bombay. Only complaint we had was we made dinner and cabana reservations as soon as we checked in. Went to cabana first day and all reservations made had been lost! They do not seem to have their reservation systems worked out at this resort like others we have been to. Spent too much of our vacation trying to get this all straightened out!

We just returned last week from a great stay at Sandals. I was part of a group of 10 adults (5 couples) who hurriedly put together a bucket list trip for a member who was ill, & may be his last international trip. I cannot say enough good things about the staff at Sandals! They took great care of us! They arranged outings for us, cabanas on beach, and dinners. They also came through when our ill member required emergency medical treatment & set up the nurse & doctor to provide care there. They listened to our concern when there had been miscommunication from their booking agent to their onsite reservations and worked out viable solutions. A huge shoutout for the Club Concierge staff Raissa, Carlyn and Lance. They went above & beyond to ensure we were satisfied. Thanks to their actions, you now have several devoted Sandals converts, with some of us already reserved for Sandals Antigua for a future stay & convincing others as well. I am a picky, vocal customer who demands a lot. Sandals staff delivers! Our room steward Presha was great and Larissa, part of the bar staff remembered I liked Bob Marley’s. Sanjay & Daisy at the cabanas were wonderful and spoiled us. We took advantage of the Club offerings and the water activities as well. The food and service was wonderful, although sometimes delayed. Everyone we passed on staff were smiling & helpful, except the maitre’d at the Barefoot by the Sea on Sat. Night on April 12. She may have been having a bad night but she was rude with everyone. I watched her and she seemed to tick off everyone she dealt with. But she was the only one. A very nice gentleman talked to us by the pool, asked what we were drinking and got our drinks. After talking further we found out that he was the general manager & had been with Sandals for years. He certainly leads by setting a great example. We were not only impressed by the staff, facilities, food & activities, but we noticed and loved that Sandals was involved with the community on the island & I did a donation to their Foundation & bought souvineers sold through it made by locals. This makes me feel good to patronize an organization which has the right outlook and believes in giving back. We had already begun questioning these large cruise ships which seem to exploit and damage the islands they visit. We saw the Easter parade of the staff children from the staff daycare onsite. Sandals you have won us over! Please don’t change!!!

Thoroughly enjoyed a week in paradise with an extraordinary beach, great restaurants, and thrill adventure tours available on the island. Resort staff were extremely friendly throughout and the investment for butler 'elite' service clearly made the difference. Many thanks to our butler team of Mel, Clynns and Lanna ! All three provided extraordinary attention and loads of "pampering". Much appreciated !! Afternoon and evening snacks and hors d'oeuvres were impressive, as were the room decorations. Many tours available to choose from, and our recommended two include the Zip-line experience (x 12 'zips' of different lengths & speeds), as well as the Soufriere adventure tour with the volcanic mud bath, waterfall 'rinse', and snorkeling -all day experience.