Canyon Ranch Wellness Resort Tucson

Please listen to me and save your money. I’ll keep it simple: The food is nauseating. The rooms are terrible and dated. No idea where to go or explanation of the site. Every treatment was booked. There are many other great wellness places to go. I think this place is on the downside.

As a first-time solo traveler and wellness retreat guest, I wasn’t sure what to expect—but Canyon Ranch exceeded all my expectations! From the moment I booked my stay, I received outstanding service. The wellness consultant spent nearly an hour carefully explaining everything and helping me select activities and treatments that best aligned with my goals. The resort itself is stunning. The staff were warm, friendly, and incredibly accommodating, and the facilities and grounds were impeccably maintained. Since I wanted this trip to be an opportunity to step outside my routine and focus on relaxation, I decided to try two hikes—and they did not disappoint! The trails offered breathtaking views, and as someone who had never hiked before, I found the intermediate-level difficulty very manageable. The guides on both hikes were fantastic—friendly, knowledgeable, and supportive. The spa experience was another highlight. The services I received were top-notch, and the atmosphere was incredibly soothing. One of the most meaningful parts of my stay was the one-on-one consultations—one with a mental health and wellness therapist and another with a spiritual wellness provider. These sessions gave me insights and experiences I had never encountered before, leaving me feeling rejuvenated and filled with a deep sense of positive energy. The food was excellent—healthy, flavorful, and beautifully presented. While the portions were on the smaller side, there were plenty of delicious options to choose from. As a solo female traveler, I initially had some concerns, but I quickly realized this was the perfect place for solo exploration and self-care. I had opportunities to connect with others when I wanted to, but I also cherished my quiet, reflective time alone. Honestly, I don’t think I would have had the same transformative experience if I had traveled with someone else. I left Canyon Ranch feeling refreshed, inspired, and ready to return. Without a doubt, I will be visiting again in the future! If you’re considering a wellness retreat—whether solo or with friends—I highly recommend it.

Just arrived and I’m disappointed already. Someone was supposed to pick me up at the airport. Had to call the hotel to find out where I might locate such person. Just happened to find him as he had met someone else who was also not informed of pick up location. Room is very disappointing, pretty worn out and not clean, piece of glass on the carpet and a chunk of something else on the floor, obviously not vacuumed. Shower tile is very dirty and there is no tub. Dinner, menu is appealing. Ordered the filet. Tasty but only 4 ounces or less. No presentation to the dish. Left hungry. Extremely slow and inattentive service. Very little in the way of included activities in which I can participate for a 75 year old woman. Geared for a much more fit and younger crowd. Wish I had known that. TV, well yes. I can purchase Netflix and also watch Wicked and other movies for a small fee of $20. Guess I’ll watch Canyon Ranch tv. For what they are charging, this should be a much more polished operation. Contrast and compare Miraval per other comments, I had a room with a private patio and a hot tub. Go figure.

Canyon Ranch was amazing. I wasn’t sure what to expect, but it was such a great experience. I stayed for 5 nights solo, and highly recommend going alone. At first, the property was a little confusing to navigate, but it was fine after the first day. My room was perfect, near the standalone gift shop and the Intentions water feature. I enjoyed sitting on my porch and listening to the waterfall with morning tea. Food was a little hit or miss. It was either really good, or really bland- but I had much more good food than bad! Just ask for anything you need, and they will do their best to accommodate you. Guests all seemed pretty laid back. I was a little nervous about fitting in, but I shouldn’t have been! Everyone was very friendly and welcoming. A special event on the weekend brought in a little different crowd full of social media influencers. However, they were equally nice, and just had a different type of experience than the wellness crowd seemed to. The property is large enough to accommodate both types of guests with no issue. I returned home feeling relaxed, grounded, strong and refreshed. I’m headed back in March to experience what I wasn’t able to fit in last time! Tips: • Don’t book back to back appointments until you figure out the layout of the property and how much time you need to get to each building. • Use the app to book and reschedule appointments. I loved being able to see what was available and move things around. • Take a walk in the morning or evening when it’s cool to familiarize yourself with the property, but make sure you pack bug spray! I was eaten alive the first night, and neither gift shop had bug spray for sale. The front desk had some they would let me take outside, spray, and bring back, but next time, I will be sure to take my own. • Don’t pack a huge bag! If you plan to eat dinner at the restaurant, you might want a couple of cute sundresses to wear. Otherwise, yoga clothes are all you need. And if you forget any, the gift shop has a great selection!

the Vici lease feels like it has caused the property to tighten the screws on anything that is not a physical udpate . So While there is work on physical upgradez, customer training seems to be last, and the Ranch no longer has the philosophy of the customer comes first. The Resort needs to clarify the cell policy....calls were abounding in the spa (40 minute call), the spa lobby etc....either yes or no . For those who have historically rejoiced at a week without phones, this is no more! you must bring your phone in case the location of the class changes. Rooms are renovated yes, but the buildings themselves have been there since i first went to the ranch in 1990 and some of the rooms are very small. And new management will not upgrade even when the ranch is 2/3 empty. Guests need to ask for-rather than be offered-courtesies (ie additional credits for services where the provider is a no show, or classes that disappear). Employees are NOT empowered to say yes (four calls to get a smaller weight into the gym).Still a beautiful beautiful place but one demerit for customer service (called GM twice, no call back despite being a VICI investor) and a second for lack of a clear cell phone policy.