Canyon Ranch Wellness Resort Tucson

Canyon Ranch was amazing. I wasn’t sure what to expect, but it was such a great experience. I stayed for 5 nights solo, and highly recommend going alone. At first, the property was a little confusing to navigate, but it was fine after the first day. My room was perfect, near the standalone gift shop and the Intentions water feature. I enjoyed sitting on my porch and listening to the waterfall with morning tea. Food was a little hit or miss. It was either really good, or really bland- but I had much more good food than bad! Just ask for anything you need, and they will do their best to accommodate you. Guests all seemed pretty laid back. I was a little nervous about fitting in, but I shouldn’t have been! Everyone was very friendly and welcoming. A special event on the weekend brought in a little different crowd full of social media influencers. However, they were equally nice, and just had a different type of experience than the wellness crowd seemed to. The property is large enough to accommodate both types of guests with no issue. I returned home feeling relaxed, grounded, strong and refreshed. I’m headed back in March to experience what I wasn’t able to fit in last time! Tips: • Don’t book back to back appointments until you figure out the layout of the property and how much time you need to get to each building. • Use the app to book and reschedule appointments. I loved being able to see what was available and move things around. • Take a walk in the morning or evening when it’s cool to familiarize yourself with the property, but make sure you pack bug spray! I was eaten alive the first night, and neither gift shop had bug spray for sale. The front desk had some they would let me take outside, spray, and bring back, but next time, I will be sure to take my own. • Don’t pack a huge bag! If you plan to eat dinner at the restaurant, you might want a couple of cute sundresses to wear. Otherwise, yoga clothes are all you need. And if you forget any, the gift shop has a great selection!

the Vici lease feels like it has caused the property to tighten the screws on anything that is not a physical udpate . So While there is work on physical upgradez, customer training seems to be last, and the Ranch no longer has the philosophy of the customer comes first. The Resort needs to clarify the cell policy....calls were abounding in the spa (40 minute call), the spa lobby etc....either yes or no . For those who have historically rejoiced at a week without phones, this is no more! you must bring your phone in case the location of the class changes. Rooms are renovated yes, but the buildings themselves have been there since i first went to the ranch in 1990 and some of the rooms are very small. And new management will not upgrade even when the ranch is 2/3 empty. Guests need to ask for-rather than be offered-courtesies (ie additional credits for services where the provider is a no show, or classes that disappear). Employees are NOT empowered to say yes (four calls to get a smaller weight into the gym).Still a beautiful beautiful place but one demerit for customer service (called GM twice, no call back despite being a VICI investor) and a second for lack of a clear cell phone policy.

Fantastic experience ! The team is amazing . The place is so peaceful and the food is to die for . There are plenty of activities and the schedule is very well organized . Also felt very safe and amazing communication with the online portal . I will be back for sure

My wife and I had another visit to Canyon Ranch in Tucson that we have come to expect: a uniquely beautiful setting in the Sonoran Desert, at the foot of four mountain ranges, with an array of wellness classes, lectures and spiritual experiences that nourish the soul. The food was better than ever, and it is now discretely augmented by fine wines, too. But, it is the staff that is the core of satisfaction for guests, a staff who, by their nature and training, consistently impart fun, excitement and learning throughout our stay, program after program. They will even customize activities to suit the most unusual client preferences. Did I mention that the weather is reliably perfect for outdoor activities?

I first visited Canyon Ranch when it opened, i think Dec. 1979, (not Nov. 2024 but had to chose a date for this review.) A Houston friend called who was there and excitedly said come and see CR, there is nothing like it in the world! So I arrived from Houston the next day. We all became friends with Enid and Mel Zuckerman and were returning regularly for the next 6-7 years. Our lives were completely changed. I was the model on the CR brochure and I recommended CR to my friends.Our health and lives benefited beyond what we ever could have imagined. Canyon Ranch and the Sonoran Desert are with me all my life now even after forty five years. I am sad to read negative reviews here about CR. I just recommended CR to my primary care doctor and I hope the negative reviews are not true. Mel called me Miss Canyon Ranch. To this day I live up to that name and I hope CR is still the life changing, even life saving, place that is was and was meant always to be. It was an opportunity to make our lives the best they can be and you get out of the experience what you put into it....participate in all the Ranch has to offer.