El Dorado Seaside Suites

We are absolutely loving our honeymoon at El Dorado! The resort is immaculate, the drinks and food are amazing, and the staff work so hard to make our stay as relaxing as possible. The snorkeling in the sea just off the resort beach is absolutely incredible! We stayed in the luxury junior suite which is a great size and has everything we needed. We also have a view of the turquoise ocean. The room could do with some refurbishment. We were a little sad that we did not receive towel art like other guests have. A special shoutout to the entertainments team: Luis, Maria, Luana, Benjamin. They were so friendly and we had so much fun doing all the activities. You made our stay so special!

Our honeymoon at El Dorado has been amazing. The staff are absolutely exceptional and try to help and support at all times. There’s so much choice for food and activities so there’s never a dull moment! Only small criticism would be that the rooms are a little dark and dated. Other than that I’d recommend this place to anyone. Special shoutout goes to Luis who has kept us entertained all through our trip: Quizzes, volleyball, salsa classes! He is clearly very passionate about what he does and does it all with a big smile on his face. The rest of the team Maria, Luana, Benjamin and others have made this a really memorable stay. Maria Luana Benjamin

Just wow, such an amazing stay we really enjoyed everything this resort has to offer, there was never a dull day with the never ending activities and entertainment which was available to see on the app. What made our stay so special was the staff and the people we met specifically Luis who helped us with everything we needed. He went above and beyond for us. He is so knowledgeable about Mexico and the wildlife and even taught us dancing lessons. Our stay wouldn’t have been the same without his humour and kindness he really brought the activities around the resort to life. Another member of staff who made this stay so special was Maria who really is an expert and radiates joy. This resort has something special. Definitely a go to place to relax and rewind if you’re visiting Mexico.

This was our second trip to El Dorado and it does not disappoint! This hotel is pure paradise from the moment you arrive to the moment you leave. The first time we visited was back in October 2023 which was our first trip to Mexico and we absolutely fell in love with the hotel, the staff, everything about this hotel has to offer that we knew our second visit to Mexico would be back to El Dorado! Our first trip, my (now fiancé) proposed so this hotel holds a very special place in our hearts! There are plenty of spaces available to suit what you are looking for; a quiet beach day or a lively party day at the activities pool. We found in our most recent trip guests were reserving beds at ungodly hours and not returning to them until mid afternoon however this was not the case in our Oct 2023 trip. The food is incredible (I am a very fussy eater and there is plenty on offer). Room service is an absolute must, top tip is request it for a certain time and it will come hot! The only difference we noticed from each of our visits, was back in 2023, you had to book into all of the different restaurants they have to offer; Klay Talay, the Gourmet Pub, Mia Casa, La Carreta etc. (excluding the buffet) which allowed us to know in advance each day where we were going to eat with a guaranteed seat and time. Whereas our most recent visit you were only able to book for Klay Talay and Mia Casa only and the other restaurants were 'first come first serve' which meant we didn't actually get to eat in many of the restaurants until 9:30pm or later. We found our most recent trip to be full of very large groups who we were told by our concierge that they were booking all of the restaurants time slots and then not showing up to their booking (with no repercussions). In our opinion, it worked much better when you could book all of the restaurants in advance rather than the 'first come, first serve'. The staff will go above and beyond their job roles! They are all very friendly and will do anything to help where they can. Special mention to the staff who looked after us both visits, Luis, Benjamin, and Maria, all incredible people and the best at their jobs and Angel who joined them as a new member of staff but just as amazing! Extra special mention to Luis, who we now class as a very dear friend! He is absolutely amazing at his job and has made both of our trips one to remember! We would return in a heart beat and recommend this hotel to anyone thinking about it!

Awesome resort. Food is best of any resort I've visited. Very clean and lots if beach chairs, no need to reserve. Pools are very small though, and the swimming is not possible. Would come back again. Adding in characters to hit 200 min.xxxxxxxx