El Dorado Seaside Suites

Stayed at the El Dorado Seaside Palms last 2 weeks in January 2025. We had booked a beachfront suite and were given a room in the 2600 very near the large bar that had like a rave going on at night. We were told this noise would continue until 2 a.m. Extremely load music that literally shook the walls in our room. I called front desk and were moved to a quiet room for the night and then moved to another beachfront suite in the 3000 block. Lovely, what a difference. Our beachfront suite was just steps to the beach. We had a ground floor suite with a terrace with 2 chairs and table. Very nice to relax on the terrace, see the beach area and watch all the wild Coatis eating in the lush vegetation and climbing the trees. The best thing about this resort is the willingness and kindness of the staff. Our housekeeper kept our room so clean. When you come from the beach remove your shoes outside as lots of sand. Bathroom was always cleaned, bed was so comfortable and always made with cute towel arrangements every day. Only down side was we found the pillows too hard. At the beach we had a wonderful beach butler named Calvin. Great personality, always helping and very kind. We always had a beach bed and there were beach chairs also available. The drink servers at the beach were very hard working and very attentive. We did eat at all the restaurants. Our favorite was the Klay Talay, then the Mexican La Carretta and the Culinarium, delicious. We found the Gourmet pub and Mia Casa Italian just OK, not great. The Seaside Market buffet had a good breakfast with lots of choices. Dinners had different theme nights which gave good choices. The Arrecifies buffet was not as plentiful as Seaside but you would not go hungry. The Sandwicherie was fun and had good made to your order pizza, nachos, burritos, hamburgers and hotdogs. We liked the fish burgers and then a delicious mango daiquiri made with real mango puree from the adjacent bar. The beachfront bbq , Kaan is Vegan. You have to have a banana split! Absolutely delightful and delicious. The shuttle service was terrific. We do have mobility issues and the shuttles were always available. All the drivers had good sense of humours and explained the resort areas. After the first couple days we found that walking along or on the path by the beach made a quick walk to restaurants and lobby and also to the activity areas at the Palms. The resort is so lush, full of vegetation and palm trees. Maybe our painted coconuts ( activity program) will actually grow. The resort is a Lomas resort but the Palms side seems to be affiliated as Tui from Britain. We never figured out the difference. We do not usually go back to resorts but we would go back to this resort.

TERRIBLE! We are here now. If you have this booked cancel it!!! I don’t even have time to tell you how horrible it is. Rooms are gross, black stuff coming out of the tub. There is one pool with NO SEATS! We have tried to get help from the concierge and no one cares!

Awesome resort! Jordy the manager of the Italian restaurant made us feel so at home! Sergio was our waiter every time we went! He was amazing!!! We loved him!!! Alicia at the Mexican bar never failed to get our favourite drinks to us before we even sat down. We liked sitting in the lobby just outside the bar and she was always checking on us to make sure we were good! Victor was great. He showed us around when we first got there and gave us some tips. He always checked up on us during our visit. The grounds were beautiful and very well kept!!! Staff was soooo friendly!!!!

My friends and I had such a wonderful time at the El Dorado Seaside Palms! We spent a lot of our time at one of the pools, and we met an excellent staff member named Luis who led the daily activities. He remembered all of our names and made our vacation so fun! Luis is one of the main reasons why I would love to revisit this resort!

We made a return visit to the Seaside Palms before Christmas for a little pre holiday break. We stayed at this property in Jan 2024 and really enjoyed ourselves. The check-in process was easy, and we were able to get the exact room we had from our first stay in villa 35, above the swim up bar. We really prefer being at the back part of the resort in the trees and quiet, within easy walking access to our favorite part of the beach close to Fronterra Bar. The bali beds really make this resort very special. I have to protect myself from the sun more than many folks who take beach vacations, and to be able to be in a shaded bed with palm trees around so close to the water is a wonderful luxury. The beach bartender service was always great, and the bartenders were attentive and kind. I appreciated that the Fronterra Bar beach section was pretty quiet, and there aren't a lot of party animal types around. We are both 43 and really appreciated that most folks were there to relax and enjoy the peace and quiet. Should you want a little bit more nightlife, there is entertainment available, like singers and cultural presentations. Housekeeping was excellent, the minibar service was excellent, and our concierge, Lisbeth was amazing. The disappointing parts of our stay were the uneven food quality and the inability to book evening dinners at all a la carte restaurants - this is a major change from our previous stay. Our first a la carte dinner was at Klay Talay and it was disappointing. The sushi was rubbery and did not taste fresh, and the "soba noodles" were just spaghetti in a weak sauce. The buffet dinner place by the beach was similarly disappointing for dinner and breakfast. I ended up getting sick from one of the dinner buffets, and my body was not quite back to normal for about 10 days. The Seaside market was excellent for breakfast one day and terrible the next. We ate at the Gourmet Pub twice, and it was tasty. The only restaurant that was truly excellent was La Caretta - I could have eaten there every night! The restaurant availability was tricky as some buildings were damaged by a hurricane in the fall. This may be sorted out by now, though. If you really want to treat yourself, make sure you get the Sky Massage. We did the Water Journey followed by the Sky Massage one day and just the Sky Massage two days later. Having a massage in the open air while hearing the waves and birds is a very special experience. There are many things about Seaside Palms that are very special that we loved: how natural the resort feels, the birds and animals (and a falconer!!), the bali beds, how incredible and attentive the staff are, and having enough space that you never feel crowded by other guests. The uneven food is really what would make me not come back. One final caution, if you choose to participate in the marketing presentation, be prepared for an aggressive presentation that eats up most of your morning. We were under the impression that this was a loyatly program offer since we were return guests, but it became quickly apparent that this was a time share presentation. We would recommend avoiding this experience as it was a negative and high-pressure sales situation that we were not expecting that soured us a bit on the El Dorado brand.