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Surrounded by Caribbean waters, tropical vegetation, and ancient Mayan pyramids, Kore Tulum Retreat & Spa Resort is a premier beachfront oasis on Mexico's Riviera Maya. Spacious guest suites are decorated to soothe, and premium amenities - such as three gourmet restaurants, a full service spa and a team of pool and beach butlers - create the perfect recipe for a completely relaxing vacation. From the moment you arrive, every detail has been arranged to help you enjoy a truly carefree stay at this all-inclusive paradise. Simply unwind and take pleasure in the beautiful atmosphere, as your every wish is granted.
Kore Tulum Retreat & Spa Resort
Carretera Tulum Boca Paila KM 3.8
Carretera Federal Playa-Tulum
Tulum, Mexico
CP 77789
Nearest Airport: CUN
Worst place I’ve ever stayed in!!! The resort is in much need of a refurbishment, very tired looking, all thatched roofs falling apart, with large holes in them. When it rained, the water came through the roof of our block like Niagara Falls! We was trapped in our room until cleaners came and cleared up the flooded corridors and stairs! All inclusive it definitely WASN’T, all food was from a small menu, for breakfast, Lunch and Dinner! Only 1 Restaurant, not two as advertised, and the so called restaurant that was there, definitely wasn’t “Al a Carte”!!! We was served by waiters who wanted tips every day!! No nice buffet to go help yourself (as advertised!!) The food was inedible, absolutely disgusting! Mexico is the biggest producer of avocados, and yet for 5 days we was told, we have none?? So No guacamole?? Every day we was told what was NOT available from the limited menu! We spent a fortune eating out!! No snack bars as advertised, no poolside snack bar as advertised, no Cafe as advertised. You had to argue with waiters to be served premium drinks, otherwise you was served low cost substitute alcohol. No bottles of water in the only restaurant, only warm water from so called water coolers around the complex, which looked really grubby… NO entertainment whatsoever, even though it was advertised!!! When we arrived at 10.30pm after travelling for over 23 hours, we was expecting some snacks at least and a drink? We was told there was nothing available?!! We asked for Room Service and was told the Kitchen was closed?!! We went to bed hungry… There was only 2 rusty old bikes to hire out for residents, for a 90 + room resort??!! Air-conditioning was constantly breaking down during the night, which made sleeping really difficult, and uncomfortable. Constant power cuts, which somehow turned the water supply off?!! No kettle in the room as advertised, just a coffee machine with no instructions how to use it! The Jacuzzi bath on the terrace took nearly 2 hours to fill up!! The mini mart offered 7 day opening, on the day we departed (Tues) we wanted to buy some bits, but it was shut?!! Basically this place is a joke!! Totally ruined our experience of Mexico, we was very disappointed!! Not worth the money we paid. This resort is being falsely advertised by Tour Operators!! We booked through LoveHolidays.
NOBBY2989 - Bexley
Be careful. Property desperately needs update. Exercise equipment is not safe to use. No stocked first aid kits or AEDs on premises. Bugs noted in hotel room. Still in room after cleaning. First night ordered room service and sandwich arrived on moldy bread. No such thing as “3 restaurants or yoga” -no activities at all! Staff converted a US $20 bill and shorted me on pesos. (Guess they thought Americans can’t do math hah) If you are not considered one of their “special” guests, you won’t get timely service. Required “beach” tax is a joke! $35 fee for small sandy area but no direct access to water as property surrounded by steep rocks. The spa is a rip-off-pedicure did not even include nail trim and had to be redone the next day as the polish was chipped and looked like a child did the pedicure. I have more but ran out of room. You pay for what you get and in this case-a bargain was NOT a bargain.
J G
We enjoyed our stay at the resort. The food was excellent. The resort is located in an excellent location. The food and beverage staff are friendly. We had one negative event of theft. The housekeeping staff stole money from our room when we were at breakfast. I don’t blame the hotel for this as we should never have left money in our room. Advise: always take your money with you. Never leave it in the room unattended.
Chadwick S
Beautiful spa hotel with delicious freshly cooked food! The All Inclusive was always prepared and freshly cooked upon order. The cocktails were fantastic - Mimosa every morning was fab! The staff were very attentive and welcoming. The hotel poolside had beautiful scenery leading onto the beach. There is also a small snack bar at the beach - amazing seafood. Weather in April was hot enough to sunbathe. Lots of excursions available. Playa Paraiso beach was gorgeous! Chichen Itza Tour: Cenote and Tequila Tasting was the finishing touch!!!
VPSpecial
My wife and i enjoyed our stay at Kore Tulum. The resort buildings are showing some wear but the grounds are landscaped beautifully. The stuff was friendly and attentive especially after we got to know them. Location was great. Walking distance to Jaguar Park and Hotel district and a quick bike ride to downtown. I recommend for a private low key time to get away,
Jim C - Hayes Center, Nebraska
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This is not only a fantastic deal but an incredible property! We were amazed at the beauty, luxury, cleanliness and quality of this property - especially given the package price that Luxury Link put together. We arrived to have our feet washed and massaged while indulging in champagne cocktails. Our room was right on the ocean with every amenity possible. Our private butler made sure our in-room iPod had the right selection of songs we preferred, our wireless internet access worked perfectly, and we chose and received the right soap fragrance, aromatherapy scent and pillow type. We had an outdoor jetted tub that would be filled in the evening with candles and flower petals leading the way, chilled wine or champagne along with decadent chocolate dessert offerings delivered each night. This package came with spa inclusions and we were apparently VIPs because of our purchase through Luxury Link - they gave each of us extra special treatments! The spa facility was 5-star. They offered us various menus when dining and would even honor any special request. They couldn't be happier to assist you in any way. Plan on an incredible vacation! We are definitely going back!
-D. Moffett
We just returned from our third stay in as many years and it will now be a trip at least every six months. The rooms are beautiful, as is everything else. The service is so good that I can't come with a word for it. Within a day they know your name, likes and dislikes and even cocktail of choice. Our room was spotless, the service was immediate, the spa is to die for and this is from someone whom has traveled extensively. This is a small resort and perfect for sunning, snacking, exercising and recharging your batteries. I am looking for the next Luxury Link, so get ready for competition!
-S. Van Cleave