Melia Las Americas

I’ve been to Cuba 30 + visits over 15 years. My wife and I love Cuba and the Cuban people ( and old cars). The Melia Las Americas was fantastic. Hilighted by the beautiful beach, the team at the Level checkin , the ladies at Limoncello ( breakfast and lunch) , and the staff over at The Level pool and grill. Also Jorge ( pool and beach ). Everyone was very friendly. We’ll be returning soon . Thanks for a wonderful vacation

Wonderful resort, great golf, even better musicians!! ... Don't listen to people who tell you there is no food in Cuba ... The food at Melia was great! ... The hotel is beautiful, the service is above excellent (weather you tip or not!), the golfing is good (5 ocean holes), the musicians who come to the hotel are outstanding (especially the violinist) ... We had a wonderful omelette every morning, you can get burgers or sandwiches at the patio in the afternoon or go to the buffet, and the a la carte restaurants are all great! ... We play 6 rounds of golf ($44 USD cart fee - still a bargain to play the course) in 7 days, 2 visits to the Spa ($85 USD for 1 hour massage), and enjoyed the resort very much. Great value! Hope it lasts, as I will definitely go again!

This is very excellent resort I experienced. Also, employee is very kindness. Specially, Ivo'n- the best. Food, entertainment and music activities, etc are excellent. Also, I enjoyed playing golf and beaching pool swimming everyday. I recommend this resort is best of best.

We are in the middle of a 3-week stay and I couldn't regret it more. My husband and I have traveled the Caribbean extensively and have never received such appalling service at a resort. Most of the staff do the absolute minimum, and I would actually go so far as to say many appear sullen. Every request we make including to the wait staff feels to us like an imposition. We are very rarely met with a greeting or even a smile. When encountering a staff member in the hallway etc. we are not greeted with an. 'hola' or even eye contact. We frequently wait 10 to 15 minutes for a drink. We waited an hour and 45 minutes for a hot dog and beer a few days ago. We have tried on numerous occasions to contact the service desk and it is rarely answered. Stray animals are everywhere, which I thought at first was charming, but a vicious dog fight outside our window at 3:00 a.m. changed my mind. The ' minibar ' is stocked daily with two cans of soda, two cans of beer and a bottle of water. A generous tip will not get you any more. If there is actually room service, as advertised, I have not the first idea how to access it. The hot tub is defunct and appears to have been so for years. There is no designated smoking area. Smoking is permitted everywhere except indoors. If you have respiratory issues or simply don't enjoy being smoked on, keep this in mind. You cannot escape it, even on your balcony. The beach is littered with cigarette butts. The Beach loungers are so worn out and sagging that you are actually sitting on the support bar underneath. The reason I gave two stars instead of one is that my husband loves the golf, which is why we haven't switched resorts. The common areas are beautiful as is the terrace. Its the perfect spot to curl up with a book or to sit and enjoy the evening entertainment which is usually very good. The Wi-Fi is good everywhere except some areas at the beach.

We had the most amazing week at Meliá Las Américas! The resort is absolutely beautiful and the beach is breathtaking. The people of Cuba are so welcoming and went above and beyond to make our stay incredible and sharing their wonderful music and culture made our experience so rewarding and unforgettable. We stayed at The Level, and our room was spacious, spotless, and well-maintained. A huge thank you to our chambermaid, Betty, who was incredibly friendly and went above and beyond to make our stay special. For breakfast and lunch, we often dined at Limoncello, where the food was great, and the service was outstanding. A special mention to Yanet, Daney, and Alex for their warm hospitality and excellent service. We also enjoyed all the restaurants. The bartenders were fantastic—Elvis, Julio, Jorgito and Javier and many others made the best drinks and brought so much fun and energy to every interaction. The animation team kept the atmosphere lively and engaging. A special shoutout to Adrian and Yoandry for their amazing dance lessons and enthusiasm along with Jordy, Alexis, and Elsy doing an incredible job keeping everyone entertained. We can’t wait to return to this incredible resort. Thank you to the entire team for making our vacation truly special! Rachel