Sandals South Coast

I cant even put into words how amazing Sandals South Coast was to us! When we arrived, we felt like we were VIP as we were offered champagne and seated in a comfy area to await our butler. Once our butler Kevin arrived, he showed us to our room which was TOP NOTCH. It was very clean, equipped with everything one might need for an all-inclusive stay and not to mention, absolutely stunning. The entire resort was breath taking. Our Butlers Kevin and Tevar made our experience THAT MUCH BETTER. These two men were incredible, they did everything in their power to make sure we had everything we needed and that we were comfortable and enjoying our time. Thank you all so much for such a wonderful time, my husband and I couldn't think of a better place to stay for a honeymoon. We will be back :)

This was our 12th Sandals visit and the first to South Coast. Let me start by telling you about our butler experience, Jodi Ann and Jermaine. These two were the dynamic duo. It's like they knew what we wanted before we even asked and made themselves available all day. They came to know our schedule after the first few days and knew pretty much where to find us wherever we were. They were wanting to take care of us no matter what. Their motto "if you aren't happy, I'm not happy" and they made sure we were very well taken care of. Our plans were laid out for our stay and even though they had other guests to attend to, we felt like we were their only guests. When we return to this property, we will request them to be our butlers. We had an opportunity to meet the butler manager, Ricardo when we had a minor room issue. He took care of it immediately and followed up with us promptly to let us know all was good. Again, customer care at its finest! Now, the pool bar service at the Main Pool. This group of bartenders knew how to put a pep in our step. Their upbeat and positive attitudes were infectious! They served everyone quickly and with bright white smiles and laughter. They knew our names and what we wanted before we ordered just after a few days of being on property. This group of bartenders is one of the best of ALL the Sandals properties we've been to. I wish I had their energy and excitement of going to work every day. Finally, Kuddos out to the hotel manager, Alicia. She made herself available to all the guests on the first day we were there. It was raining on one of our first pool days and when she asked if there was anything she could do for us, we asked her to bring "sunshine" and it became a running joke the 11 days we were there that she was able to make that happen. She was such a good sport, she had such positive vibes and she obviously cares so much about the guests. No matter where we went on this property, we were always acknowledged and with kindness. The 4 star rating was only because our room and balcony was a bit smaller than we are used to and it needed some updating. We were in the Dutch Village on the top floor, and the oceanfront view was incredible and the sunsets were stunning. Even though we were there for 11 days, we didn't get to experience it all since the property is so large. All the more reason to return and we will. Thank you to ALL the staff at Sandals South Coast for an incredible vacation

We had an excellent week stay at Sandals South Coast! We loved the quiet tranquility. The different pools offered a variety of atmospheres. Some more lively with performances and activities during the day, and some were quieter. We never had a problem putting towels on beach chairs every morning. We enjoyed every restaurant! The rooms and bathrooms around the resort were very clean. The staff was wonderful- shout outs to Shawn, Jody-Gay, Trudy, and Jaheim.

We just returned home from Sandals South Coast. Last year, we visited Sandals Ochi, and we thought that would be hard to top. Sexy South Coast definitely came through and raised the bar. The staff truly made us feel welcomed and valued as repeat Sandals guests. Our butlers, Tiffany and Rayon, went above and beyond what we expected. They were so attentive and anticipated our every need. Within 2 days, they knew what drinks to bring without us even having to ask. We were there during a tropical storm which kept us confined to our room for the most part for one day. Tiffany braved the wind and rain to give me a ride to the spa, and then later delivered food and beer to the room. The hotel management made us feel very safe during the storm and reassured us that no guest would be left stranded in the event of any flight cancellations. We were pleased with the dining options. Breakfast was just okay. But, the lunch and dinner options were outstanding! We loved the sushi restaurant and ate there twice during our stay. The ribeye at Neptune’s was one of the best we’ve ever had! Giuseppe’s was delightful as well. We also tried both food trucks for lunch, and both were pretty good. We had casually mentioned to our butler Rayon that we had a special interest in seafood. The next day, he delivered shrimp kabobs and jerk lobster tails for lunch at the pool. Our in room bar was fully restocked each day and then some. All of our specific requests were easily granted. One day, I texted Rayon to request more ice, and he was actually standing at our door that moment with a fresh supply. LOL! I would like to give a couple of other special shout outs. Hensley and Clayton at Neptune’s Bar were fantastic! They were both so much fun! Also, Odene at the Loyalty office was very helpful and friendly. He helped us book our next visit, and we look forward to returning! Final note, we really enjoyed staying at a smaller property than Ochi. Everything was close within a short walk. It was easy to get to know the staff and other guests. I’ve been told that Sandals is pricey because you are paying for a brand. I stand by the old saying of “you get what you pay for”. It is clear their staff is well trained to provide the most outstanding service. Thanks again, Sexy South Coast! We look forward to seeing you next year!

We had a fabulous vacation at Sandal’s Southcoast! While the vibe is different, from Montego Bay, the experience is similar and most enjoyable! Christie and her FABULOUS staff were very personable and most accommodating for our group of 6! The meals were brought out in a timely fashion and prepared to our specifications (there were allergies to consider) and delicious is an understatement! Well worth the wait on our last night at the resort!