Zoetry Curacao Resort & Spa

I was anxious due to the mixed reviews and this being my first solo international trip, but I must say I had an amazing experience and I cannot wait to return! There are only two restaurants on the property but I felt like I had plenty of options from both. The bars and bartenders were awesome and provided a great customer experience. Latoya, Dyon, Ingo, Jason, Chandra and Neila! This is smaller resort, so if you are looking for a lot of partying energy; this isn’t the resort for you. It is more focused on relaxation and chill fun type energy and very quiet! I am planning my next visit!

Zoetry is over priced and I would not recommend to anyone unless you want to just sleep and drink at the bar with Justin only. Which is why I left one star for Justin and the room/ grounds atmosphere to Share that one star! The pros: The atmosphere is beautiful; Very zen like; you don’t have to fight for pool chairs and gives rain forest vibes overall very peaceful. The rooms are well maintained and clean. The bartender Justin was amazing. They have tea time, wine tasting and Zumba which is awesome as well. The cons: Zoetry does not have beach access you must go to Dreams Resort; the WHITE comforters were clean however stained as if red Grenadine was wasted and could not come out; all entertainment will be held at Dreams Resort; the pool bartender was nice but did not know how to make cocktails and everytime we asked for a specific cocktail the pool bar didn’t have it or it was frozen therefore he was unable to make the cocktail; AND above all food staff (cooks and waitresses) are HORRIBLE there is no hospitality; the cooks some of them don’t wear uniforms and have major attitudes (lack of professionalism at an all time high): takes forever to get a Cesar salad (45 mins if not longer); if you ask for anything the food staff will get an attitude and VERY disrespectful; hygiene and sanitation around the food while cooking NON EXISTENT - they use no gloves; we saw one of the cooks, continuously go back and forth, licking his hand and touching the pots the food was in, while fixing mashed potatoes for guest along with mashing rice with their bare hands and giving to guest; we had to eat at DREAMS due to the lack of food, hygiene and professionalism; Ordering Room service non existent as they didn’t have anything worth mentioning on the menu. For the amount of amount of money paid, they need to rectify the situation as our valentines was def. Not up to standard with Zoetry —I will tell anyone who ask to GO SOME PLACE ELSE as this resort def. Pinches pennies; I could go on but………..

We had a fantastic experience at Zoetry! The staff were accommodating and welcoming. The food and drinks were wonderful. The rooms were spacious and comfortable. The room service was prompt and delicious. Our favorite part was the beautiful and relaxing atmosphere. We hope to return!

Do Not book this hotel. I hope I can save someone from having the same experience we had. The service was hit or miss but mostly a miss. Food was scarce and NO room service. There were a few standout employees that made our stay not a complete loss but I was expecting so much more from Zoetry and from Hyatt. I've stayed in multiple Hyatt properties over the years, after this trip it will be my last.

Love zoetry Mexico and DR. Curaçao, not so Much Not zoetry standard. Poor service. Low quality food. Bar is listed as open with no bartender. Only beer in room. Room service always incorrect with limited choices. No towels at the pool. Just don’t go. We should have believed the reviews. This is a 3/5 at best.