Bovey Castle

Exceptional Service and amenities. Beautiful Room And Delicious Breakfast. Perfect for family & couples Fantastic stay With beautiful experience, i would love to return again someday. Clean comfortable highly recommended for everyone

We received a warm welcome on arrival. A lovely spacious room, great food and drink (with a choice of two restaurants). The friendly staff made our stay feel extra special. A special shout out goes to Isaac for the wonderful tour around the estate.

What a let down! After previously visiting Bovey for a fabulous lunch we had high expectations! The hotel is in an amazing building, and again the lunch was great, then it all started to go downhill! We visited for a friends birthday and was really hoping for a lovely stay. Was not to be! We arrived for dinner. I ordered the fish and chips. Fish arrived, I cut into it and it was mushy not flakey and smelled of ammonia. I called someone over and they weren’t happy! Replaced my fish with another and it was the same! The server came back telling me the ‘chef’ had said there was nothing wrong. I suggest you seek a new chef!! Then they replaced with a beaten to death piece of breaded chicken that my friend had ordered also. Both were dry and they forgot to bring my chips so I chewed my way through as much as I could and left the rest! The Prosecco was £50 and average. Breakfast. We’re told the night before the restaurant was fully booked after 9.15 so duly arrived early! There were 10 people in the large restaurant!!!! Another 2 arrived after us!!! Work that out!! Well my husband and I ordered the field mushrooms and other hot items. Field mushroom was a quarter of a mushroom, we had the smallest hash brown, only 1, and a quarter of a tomato. The eggs were okay. You’ll never be full up from breakfast. On leaving the hotel my husband left a shirt in the wardrobe. We called and was assured we’d get the shirt back. I called a day later to confirm and give a description of the shirt and both times were told it was logged on the lost property tracker. But it may take a few days. 12 or so days later I called back. No record of shirt or any logging on any tracker! We were really not happy. The woman on reception said she’d go look for it! 🤷🏻‍♀️ Called back and had found the shirt! By this time we had travelled home (we were staying locally for a few days). The woman on reception told us that we’d have to arrange pick up but they’d pack the shirt up for us, we did this, emailed the hotel as per their advice on when pick up was arranged! Royal Mail arrived to pick up the shirt at the prearranged time and it hadn’t been sorted. Was arranged for following day. Shirt arrived. We have no idea how they managed to fit the shirt in the packing they sent it in! To say it was screwed ip would be being generous! Summary. Building is 5 star. Hotel food lunch sandwiches 4/5 Dinner 2 Staff in bar 5 Staff efficiency 0 There are so many fabulous hotels please don’t waste your money on this one.

Absolutely stunning place. The staff are superb, the rooms and building are beautiful and the facilities and activities are super well organised. Gin tasting with Isaac and the Birds of Prey display were absolutely amazing. We arrived in the snow and left in the rain and wind, and it was still a phenomenal weekend. The staff are the stars of the show - nothing was too much trouble. 10/10 - will stay again!

We made enquiries as to spending Christmas at the Bovey Castle at the cost of over £4000. We have stayed there a number of times before on special occasions, and were looking forward to pushing the boat out this Christmas. We were very disappointed to hear that our small well behaved dog was very much not welcome in certain parts of the hotel. I appreciate people would may not like yapping or a badly behaved doggy so why not have a certain area in the restaurant reserved for dogs, and any badly behaved dogs asked to leave along with company policy? You guys are in the Stone Age and will lose money if it doesn’t change….