The Martha Washington Inn and Spa

A stay last year was canceled by the hotel due to their own plumbing problem. The stay this year was unable to occur because of the hotel failed to return my multiple calls. I do not believe that this is a reliable nor dependable property. I would not advise wasting my time at the Martha.

We had a Wonderful Stay from December 26 to 28, our fifth time here. The staff was very courteous, warm, friendly, and helpful. Our Room at the Governor's Suite was perfect. The fireplaces were lit, and we felt we were living or staying during another Era of the Century. Special thanks for our arrival, Brook at the Front Desk, very helpful and Warm. Tonya the Geuests Services Manager, is incredibly knowledgeable about the Inn and the Town of Abingdon. The Sisters Restaurant was amazing. Our Server, Nikita, was very detailed, warm, and knowledgeable, and the Manager, Willie, was so gracious and helpful. We will be back next year. Marvin and Judy Love, Charlotte, NC

My main complaint is that the room had plastic glasses and only 2 , certainly this lovely in. Could afford real glasses. . Also the only coffee available was , for us, a walk down a hall, and down a flight of stairs which was quite a hike for early risers in our pjs. The room was lovely.

What an overpriced mediocre hotel. My friend and I booked a double for about $380 total per night, way above my price point but I went along my friend's wishes. The location is right across the street from Barter Theatre, very convenient, but NOT worth the money. Upgrading is needed; there was peeling paint on the elevator ceiling. Our room was ok, but the glassware was wrapped plastic cups. PUHLEEZ-for THAT money??? Nice shower and linens, no tub. The breakfast was inferior to anything I've had at Comfort Inns or Holiday Express's. NO fresh fruit, a lame small muffin/sweetened yoghurt combo, over-cooked eggs and one sausage and one bacon slice served up on a cold plate. Serve-yourself coffee. To add insult to injury, the "server," whose sole efforts were bringing us the miserable entree, came by at the end of the "meal" to have us record a tip for him on our room charges. Gauche, uncouth, and unearned. To add to the class and graciousness of this pit, there was was a note on the hotel's TV channel informing us that if we brought our own drinks out onto the veranda we would be charged $15 per drink. Lesson I've learned: read other reviews, do homework and don't go along with something just because someone wants to.

This was our second trip to "The Martha", combining our stay with a show at The Barter Theater and dinner at The Tavern. It was as good a we remembered. We planned this trip before Tropical Storm Helene hit and devastated much of western North Carolina where we live, so this was a very welcome respite. The setting is lovely, the staff is friendly, and the room spacious. There is information on what the hotel has to offer on the TV in the room, but I was surprised to not also find some kind of information book in the room to review and also a layout of the property as there are many levels to the Inn. I took advantage of the great indoor pool and outdoor hot tub, and we enjoyed a lovely, included/complimentary breakfast the following morning. The Barter Theater is just across the street, so very convenient and the restaurant where we dined just a short walk down the street. The only issue we had is that after returning home a charge showed up on our credit card statement from the Inn we didn't recognize. I called and found this was a charge from the in-house restaurant Sisters. I noted we had not charged anything to our room from the restaurant and only went there for the breakfast and I left a cash tip. The front desk person said this would have to be resolved by the restaurant and there was nothing she could do. She would inform the restaurant. I was advised to wait a week and if the issue was not resolved to call the restaurant. We will wait and see but I was surprised this could not be resolved quickly. We shall see.