InterContinental Adelaide

Very central with the rail station next door.Excellent friendly staff. One of the best breakfast anywhere. Excellent friendly club lounge with great variety of canapés. Only thing to spoil it was children allowed in there with babies crawling around the floor and kids screaming. This is the only intercontinental lounge except Pattaya where children are permitted at cocktail time. Looking forward to returning here in the future

We booked this hotel in Adelaide for the following reasons; We needed a holiday to relax and get away from the routine of home caring for the elderly and the young in our family. We haven't been to Adelaide before, We wanted Club Lounge facilities and an outdoor pool to swim and sit by to read and chill out. First impressions were great. Lovely foyer and reception area. Our room was ready apparently but we were asked to wait 10 mins so that someone could check - ok. The room is large with a view over river and Adelaide oval. The bathroom is also large but with a very narrow entry. The decor is to be seen to be believed. Very outdated but clean. The mini bar and coffee/ tea area is so cramped and old. passable but not 5 star. The cupboard space for suitcases and hanging clothes is very limited so the floor and lounge suite in the room had to suffice The pool, which was an important part of our choice is well below standard. There are only 3 sun lounges for the whole hotel! People are sitting on the hot cement - today's temperature of 34C made this very uncomfortable without any shade protection. We waited the whole day and did not get access to a sun lounge. As we are both beyond our youthful years and with a husband who has had 2 hip replacements, this was hugely disappointing. No drinks or food are allowed in the pool area apparently so there is no way you can have a refreshing drink or bar service. Some people did bring their own resulting in chips and dip being eaten whilst standing in the pool as they had no where to sit. No tables provided at all. When i spoke to the concierge in regard to the lack of sun lounges, he said he would speak to management. It is not hard to buy a couple of sunlounges from an outdoor furniture store and have them put in position. The Club Lounge is nice and the staff friendly and attentive though the choice of food is a little limited. We have another 4 nights here but I would not recommend this hotel if you are looking for a nice pool to relax and read a book by. The Intercontinental brand is well known for its 4-5 star facilities, but in this case it leaves us disappointed

An interesting review to write, as this is a really nice hotel, in a really nice location and the staff are great. So what's the go then...? Well, this Intercontinental isn't quite to the level of other Intercon's around the world. The hotel feels just a touch dated - like the Intercon has acquired this location from another hotel chain that was perhaps 4 star, rather than 5 star. Management have done their best at bringing the hotel up to 5 star, but haven't quite managed to get there. The bathrooms in the rooms feel a little dated, the bathrooms in the foyer are even worse. The pool - albeit nice - is tiny, with the deck chairs/cushions needing replacement. Don't get me wrong, still a great hotel - and to be honest - I think the lower price (at least when we booked) reflects that this isn't Intercon is not at the same level as many others.

My husband and I have loved this hotel since it was built. Our latest stay was fantastic as always, food was good, service was of a high standard. The rooms are looking tired so hopefully a refurbishment is on its way. We will be back again as this is our hotel of choice in Adelaide.

I have stayed at the hotel at least 10 times now and always return for one simple reason. The hotel and staff always look after me and are aware of any dietary needs and requirements in the room itself. When I stay at the hotel I always select the Club Intercontinental as it is like a hotel within a hotel. I have been tempted to stay at newer hotels within the Adelaide but the service brings me back. Plus most newer hotels have air conditioning in the room that turns off or goes to a higher temperature (in summer) when there is no movement. Room: pilows and bedding always meet my requests on file. I always book the Club King Room with a river view. Yes we all know that the room is dated with browns, but you need to remember as I have experienced over Christmas all modern hotels use the colour of brown and grey. So the brown bathroom is now fashionable again!! I love the water pressure in the shower, as most hotels I have stayed at use special rain water shower heads no pressure and water is cold after 2-3 mins. As I am a very difficult sleeper, the hotel even provided me with a fan as I find that I needed this when I am sleeping. Club Intercontinental: excellent service with breakfast, afternoon tea and drinks and canapes in the evening. Again aware of my dietay requirements and they were all met. Staff are always so obliging. I know that guests had complained that hot food at night is brought to your table but in most 5 star hotels, this is what normally occurs in a Club Lounge. Most recently when I stayed in the Duxton in Perth. Room service: I had the two dinners in the room and found all meals were hot and the food was fantastic. Gym: did not use it this time, however, it has what anyone needs when they are on holidays. Though there is a lot of parks and the river to walk around when I am there. In summary outstanding, excellent hotel. If you have any requests or needs remember to inform the hotel staff.