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Located in the Northwest of Saudi Arabia, Our Habitas AlUla is nestled among an ancient oasis in a desert valley surrounded by spectacular sandstone cliffs and palm groves with pathways leading up to one of 96 guest rooms, reception, a yoga deck, wellness and fitness centers, restaurant and a swimming pool. Every room is made from ethically sourced organic materials that blend seamlessly into the natural surroundings with minimal disruption and a sustainable programming leaving no trace on the environment. Our programming is the backbone for creating magical moments for us. The six programming pillars, which include: wellness, adventure, culture, learning and F&B are authentic collaborations with the local culture and nature. Tama, the restaurant, is a place to come together and experience an immersive culinary journey through time. With farm-to-table practices and sustainable agricultural methods. The food & beverage concept infuses Saudi & Middle Eastern cuisine, using local, fresh ingredients, such as spices once traded along the incense route, bringing Saudi Arabia’s unique flavors to life.
Our Habitas AlUla
Ashar Valley
AlUla
AlUla, Saudi Arabia
Nearest Airport: ULH
We were initially impressed the Celestial Villa was beautiful and the view was stunning, and the cleaning staff were friendly and attentive. However, our overall experience was very disappointing for a place we expected to be 5 stars. While we expected high hospitality standards. The room service was extremely slow, and on two separate occasions when we were just five minutes late for the buggy, the staff became rude. We are here to relax, not to feel pressured or criticized. The restaurant service was also slow and unprofessional. Many staff members seemed unsure how to interact courteously with guests, and some were even disrespectful. We have stayed in resorts around the world, and this is the first time we have encountered such unprofessional and unpleasant service at a place claiming high standards. One of the best parts of the trip was the stargazing experience. The night sky was absolutely breathtaking, and our instructor, Mr. Albulwi, made it even more memorable with his engaging storytelling and attractive way of explaining the stars and constellations it truly added depth and wonder to the experience and kept us captivated throughout. We hope management will train their team on how to deal with guests professionally and consistently good customer service makes a big difference.
Norah A
Honestly one of the best places I have ever stayed at. قصي البرقاوي went above and beyond and was incredibly helpful with our check in.
Layan S
An amazing stay the facilities are amazing the staff are so respectful and very cooperative but mainly موظفة الاستقبال راما البلوي من اول ما وصلنا الى اخر لحظه وهي متعاونه و فريندلي جداً والموظف محمد البدر he is an amazing story teller المعلومات اللي عنده ماشاءالله Very inspiring trip definitely will come back Thank you
Sara M
Loved our stay! Absolutely worth it. Big shout out to Mohammed and Rama “محمد البدير وراما البلوي” they were absolutely the best!
Nouf A
I would love to thank the guest relation Mohammed Albedier for his kindly reception. The hotel is stunning and the food is delicious.
eduardo b
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