Alaia Belize, Autograph Collection

While celebrating the holidays we chose to stay at Alai. Service is 5/5. Starting with a warm welcome and assistance during the stay from Elvis. At the pool I was pleasantly surprised by great fish tacos and jerk chicken. While relaxing at the pool I drank delightful pinacoladas served by Caroline - she kept the drinks coming. Audinett gave the most amazing hot stone massage at the spa. Stacey at the front desk went above and beyond responding to my questions. A nice touch was music by Lena on the flute. Loved the option for live music while dining as well as a lively DJ Friday and Saturday night. Javier provided outstanding service during breakfast and Nick served complimentary wellness drinks. Nice touch. Service is 5/5…property is beautiful. Improving the walkout beach would take their ratings to the next level.

Elvis took very good care of us and our luggage. Even thru the rain! He remembered us each day and said hello. The hotel was beautiful. The restaurant food was fantastic! The rooms were stocked with water each day and were cleaned well. The staff was friendly and willing to help. It was extremely easy to access the Pro Dive Center.

This is a beautiful resort. We had a wonderful vacation the staff is so friendly and knowledgeable. Elvis is great and showed us around the resort and always was there to answer questions . We had some amazing bartenders we visited with Shaquille while he made amazing cocktails . He is very knowledgeable and intelligent. We enjoyed all the staff they are very friendly and fun to talk to. They really seem to care.

I cannot say enough about the exceptional service and attention to detail provided by Pricilla Torres and the team (Natalie) at Alaia Belize Autograph Collection. Everything was planned and executed from the initial consultation with Mari-Elena to the final moments of the celebration, creating a truly unforgettable 60th birthday celebration for me. Pricilla took the time to understand my vision, offering creative suggestions while accommodating all my preferences. From selecting the perfect venue setup to coordinating an exquisite, curated chef table menu and arranging beautiful décor, every element reflected their expertise and dedication to excellence. The event itself was seamless. Guests were welcomed with warm hospitality, and every aspect of the evening—from the elegant table settings to the impeccable timing of each activity—was perfectly orchestrated. The attention to detail, such as the personalized touches and willingness to accommodate last-minute changes, demonstrated the planner’s commitment to making the event memorable and stress-free for us. The standout moments were the attention to detail at each restaurant and bar, which surprised me with birthday cakes, beautifully decorated rooms, and kind wishes; Chef Alex left everyone in awe and made the celebration magical. If you want to host a memorable event at Alaia Belize, Autograph Collection, I highly recommend working with Pricilla. Their professionalism, creativity, and care turned our vision into reality, leaving us with cherished memories that will last a lifetime. Thank you, Pricilla, Natalie, Daphne, Concierge, and the entire team at Alaia Belize for making this milestone celebration so spectacular!

I love Alaia. The staff there was very pleasant and professional...standouts are: Ninel, concierge, Gino, Security, Eric, bartender, and Rigo, driver. Ninel took excellent care of us...arranging for golfcarts and helping us navigate well beyond San Pedro. Gino is a brother in the Security field...excellent in his work and a fantastic personality. Very friendly and hard working. Eric makes fabulous drinks from coffee to cocktails. Rigo is the best!! Very personable and caring. His service is the best. His talk of family and country are passionate and interesting. We think and speak of him often. The hotel was clean and professionally run, which is a testament to all who work there. Thank you for a relaxing, carefree stay.