Alaia Belize, Autograph Collection

Alaia resort is gorgeous! We had the best time enjoying the 3 pools, 5 restaurants, water activities, snorkeling tour, spa services, workout room, and several bars. The food was delicious, and the wait staff was fantastic, so very fun and friendly. Our accommodations (oceanfront 2 bedroom reef house) was just perfect.

Great experience at this property! The pool staff was excellent, especially Roland helping with chairs, towels and sun/shade. Shakira was awesome with poolside orders. We also enjoyed dining at the pizza bar several times. Yonnie made that dining experience great for our family. and Emily was a real pleasure at the front desk.

My wife and I are no strangers to all inclusive resorts, all of which have been very enjoyable. Alaia met and exceeded our expectations. What made it exordinary was the staff. We would like to recognize Eric in the reception area, the serve staff at the pool area and Seasalt. These included Maria, Blanca and Ratzia (sp?). The Maitre De' at Sea Salt was very helpful and accomodating. Even the towel man jumped to help us with the wheelchair, which Alaia provided for us. All in all a top notch operation

The property looks to be the newest in San Pedro. It's really clean, modern, and comfortable. The staff were by far the best part. Everyone is incredibly friendly, thoughtful, and proactive in taking care of all guests. We never felt any pressures to buy more, or felt like we were being ignored. The views from the rooftop pool were especially exceptional. Highly recommend heading up there closer to sunset as you get views of both the east and west. Food and drinks were really good and felt reasonably priced. Would also highly recommend renting a golf cart for at least a day to explore the island. The hotel is a good bet to do this at, the cart was nice, and all the gas and bridge tolls were handled for you. The only reason I'm not giving 5-stars is there were a few kinks in our room. One day the AC stopped working, and another day the water pressure in the shower went down to almost zero. Small things that the front desk fixed ASAP - again a testament to how fantastic the staff was. Complimentary shuttles to and from the airport were also really nice and convenient - especially as the hotel is a little south of the main area (which is a plus because you can escape some of the hustle and bustle)

My day was amazing. Eric did an awesome job at explaining everything to us about the hotel things to do in the city. Make sure we had everything that we needed coming and going from the room such a beautiful property. Everything was clean fresh.