Troutbeck

Beautiful relaxing get-a-way resort. The rooms are spacious with a very comfortable bed, & pillows. The shower and bath were very inviting. The views of the grounds were beautiful. The dining experience was definitely 5 star. The menu was unique and exciting and the food didn't disappoint. Kudos to the chef and pastry team! Massages in the Barns are well worth it!!! Thank you! KMS

I really wanted to like this place. The location is fantastic, and the staff is 5 star all the way. But a few big negatives impacted the whole experience. The positives: As mentioned, the entire staff was kind, informed, and super helpful. They really took this review from a 2 star to a 3 star. The entire first floor of the main building was cozy with roaring fires and a fantastic little bar. It had echoes of The Cotswolds, etc... The grounds were also quite beautiful and the restaurant was really lovely. The negatives and these are big: Somehow, the cozy Cotswolds vibes never made the way up to the rooms. Our room felt like a convention center Marriott. The bed was comfortable, but the design was really the opposite of a country escape. Our room was also above the restaurant (which was quite good) but it just meant we were near a vent that was loud and smelled. I wouldn't mind so much if the room was not priced at 800/night. Another reviewer mentioned this and I must have been the same weekend - but there were tons of kids roaming, yelling, screaming in the halls. Maybe nothing the hotel can do about it. But kind of killed the whole experience. There are other strange things: like we were told that hotel guests could not use the infrared sauna (weird). I guess the 2K+ for the weekend doesn't cover the sauna. All in all, I wanted to love this place, but it is not quite as lovely as some of the other big city escape resorts and it is PRICEY.

Great spot for a special couples trip! My wife and I spent 2 nights to celebrate my 30th birthday and had a lovely time. Our room (6) was gorgeous, especially the sun room with soaking tub. The location of our room made it a little bit noisy being right above reception. The library in the main house was cozy and we enjoyed playing board games by the fire after dinner. We had 2 great dinners, including the pasta night and were very impressed with the meals + service. Pasta night was a good deal and lots of fun! We also enjoyed room service which came surprisingly quickly. The desserts & pastries were especially good! The highlight of our trip was our massages at the spa. Alita gave my wife, who’s getting back surgery next month, the most pain relief that she’s had in months. Kathy also gave a very relaxing massage and informative and intimate astrology reading. Was a great way to reconnect in a beautiful setting with superb service. We look forward to hopefully returning in the warmer months!

First, the setting is magical and everywhere you go, you feel so close to nature. No manicured landscaping – just lots of wildflowers, old growth trees and overgrown shrubs. The main building has an old school, lodgey vibe and the common areas and dining spaces are cozy, comfortable and elegantly rustic. The staff was great – the front desk, room service, restaurant servers were all friendly and helpful. We enjoyed our meals (with our dog) on the deck overlooking the woods and in the breakfast room overlooking the grounds. The major downside to our trip was our room. We made our reservations last minute and brought a dog, so admittedly our options were limited, but our $900/night room (mid-week) was super disappointing. Our 1st floor interior room facing the parking lot in Benton House felt like a dark, dank well-appointed motel room. The screened porch had dirty floors and soiled furniture in a space that felt more like a crowded entryway than a comfortable lounge space. The room smelled like pee whenever we entered (and before we evidently got used to it) and was dark all the time. The only natural light came from the small window and door looking onto the screened porch, so even on the sunniest day, the room felt like it was in a basement. The bathroom was beautiful, but there was mildew in all the crevices and crumbling caulk all along the counter (that could have so easily been cleaned). Finally, there doesn’t seem to be any noise insulation – we heard toilets flushing, doors slamming, people talking, coughing, arguing, and what we could only guess was someone clog dancing upstairs. Just not our idea of a luxury getaway.

We made a last minute reservation at Troutbeck to celebrate our anniversary on 11/11. We had a wonderful experience from the moment we arrived to check out. The resort space is beautiful, that goes without saying. But I can't say enough about the staff who go over and beyond to make every guest feel special. Special shout out to Julio and Michele who went out of their way to make sure our stay was perfect. And the food!!! OMG! The food was amazing ~ every single meal was so special. They do amazing things with a plain old egg sandwich, which is not so plain! Everything we had was incredible. We were lucky to be there for Pasta Night and it was one of the most memorable meals we have ever had. The service in the dining room was wonderful. Unfortunately due to scheduling I was not able to indulge in a spa service, but Dineen {sp???}, the receptionist at the spa, also tried very hard to make it work. She was great. We brought our little dog with us and it was a great experience for him also. Dogs are allowed in every part of the resort including a designated area of the dining room. We didn't take him to our meals because our room was roomy enough that he was comfortable staying behind. I can't say enough good things about Troutbeck. We can't wait to go back when the weather is warmer to enjoy the flowers, the pool and I will definitely make sure to enjoy a spa treatment. Thank you, Troutbeck.