De L'Europe Amsterdam

My wife and I recently stayed here and were beyond impressed with this hotel. We’ve had several stays in Amsterdam and this was by far the nicest we’ve experienced. Our room was spotless upon arrival and cleaned daily, which made everything feel so welcoming. The service was incredible, with friendly staff and doormen who even helped me learn a bit of Dutch. They helped us arrange a canal tour and set up bicycles, making it easy to explore the area. Though we didn’t have breakfast, it looked impressive every morning. Freddy’s, a bar attached to the hotel, was the perfect starting point for our nights out. We also had a member of our group in a wheelchair, and the staff couldn’t have been more accommodating. Highly recommend for a wonderful stay. Dank je wel and see you again soon!

This hotel is beautiful. It was a great way to conclude our multi city vacation, with Amsterdam being the final stop. Hotel staff were exceptional. Our room was outstanding in every way. So comfortable and the marble lined bath was spa like and amazing. We thoroughly enjoyed ourselves. We thought Amsterdam was also wonderful. Very clean city in my opinion. A great way to end our trip.

This was my first time in Holland and the ease in which I was able to navigate the city was just effortless. The signs and roadways were safe the pedestrian crossings and lights were well placed and easily understood. The surroundings are clean and public transport if needed were always on time and very easy to be observed.

Almost everybody in Amsterdam talks very highly of this hotel and tell me stories about the famous people who stayed there. Unfortunately, this has been my third time and I am very disappointed again. During check in, I was told that the AC system is not working but they placed portable heaters in rooms. However, the weather was relatively warm and I needed AC rather than a heater. In the absence of AC system, there was no air circulation and there was a heavy smell in my room. I had a business lunch at Marie Brasserie, one of the fine restaurants in the hotel. I needed to wash my hands. The waiter showed me the direction of the toilets right behind the Concierge, but there was no power, the place was in complete darkness. Last not the least, I checked out after clearing all the outstanding balance. However, after returning from my journey, I checked my credit card and have seen that they collected additional amount from my credit card after I checked out without my information. Later on, I checked with the billing department, I was told it was mini bar charges. I have not used the mini bar at all. I even did not use the free complimentary bottle of water which they provided. I bought my own water from next door Spar market. I strongly recommend you made sure mini bar is checked at the time of the check out, otherwise, you may be very disappointed.

Wonderful stay. A beautiful hotel with excellent facilities in a great location. The bathroom was amazing. All the staff were friendly and helpful. The concierge team in particular were brilliant, always able to help with transport and recommendations for restaurants/local information. Also had a delicious lunch in Brasserie Marie!