Hotel Okura Amsterdam

Very nice hotel. The spa with gym and pool are really nice. Rooms are perfect. Tram goes right in front of the hotel en Metro is 5 minute walk

We spent two nights here at the end of a river cruise and it was perfect. The hotel is beautiful with many amenities. Rooms are spacious and well appointed. Room service was a five star dining experience with crisp white cart linens and everything needed for your meal. Unfortunately I was sick and was not able to experience the dining or bar areas. I want to give special praise to Charlie. He served us coffee in the beautiful lobby while we waited for our room to be available and made sure we were comfortable and well taken care of while we waited. He also arrived with ice for me the next day while I was recovering in my room. Knowing I wasn’t feeling well, he went back down to the kitchen to make some special lemongrass, ginger, honey tea. He is so sweet and went above and beyond when providing customer service. Thank you so much Charlie! You are a special one!

We only stayed one night to celebrate our 36th anniversary, but it felt like a complete holiday. The welcome was very friendly, the room was sublime with an absolute perfect bed. Dinner at Yamazato was an experience in itself and the breakfast buffet was great. We felt at home at the hotel from the moment we walked in. Not cheap but worth every penny.

Ordered room service and they literally forgot my order. I've never had this happen at a hotel before. I had to call them after 1.5 hours of waiting, and by then the kitchen was closed. The hotel then did nothing to make up for it. Complete waste of money staying here.

I enjoyed the hotel's location away from the more cramped and busy central Amsterdam. The Superior room felt dated, with noticeable wear to furniture and stains on the carpet. The included spa facilities, with hot tub, pool, sauna, and steam rooms, were a nice way to end the day. I was a little concerned about the hotel's location outside the city center for my first trip to Amsterdam. After my trip I realized the best part about the hotel is its less busy location with the 52 subway about a 10-minute walk away for quick trips to central Amsterdam or the Zuid train station connecting to the Schiphol airport or other destinations. The 3 streetcar was similarly a 10-minute walk away, with the 12 streetcar just a few minutes from the hotel (both streetcars take you to popular destinations such as Museumplein). My stay included free breakfast each morning served until 11 a.m. Breakfast included a quality buffet of eggs, fruit, and pastries with a few other egg dishes such as an omelette or eggs benedict available to order through waitstaff. I don't think anyone is coming to the hotel for the €40 list price breakfast but it was a nice start to the day without too much crowding in the dining area.