The Chedi Andermatt

Amazing hotel and staff! All the aspects of the stay were fantastic - from reservation, to arrival, during the sty and upon departure. Thank you to the Chedi Andermatt staff members for making this a great experience. Spa is one of the highlights, especially with the thermal pools available.

The chedi is spectacular – the rooms are spacious and modern, we had excellent massages in the spa, loved the restaurants, and my favorite part is how courteousness of the staff. I proposed to my fiancee there and the team did a great job making it special. We've stayed at a number of spa hotels in this price range, and this was by far our favorite. Can't wait to go back next season. Thanks to the Chedi staff for making it a trip we won't forget!

A wonderful Hotel! We enjoyed our stay from the moment we arrived. From the Doorman that helped us with our luggage and parked our vehicle to the front desk that answered any and all questions we had, to the extremely polite wait staff. If you want to feel pampered this is the place to stay.

Dont listen to some Karen experience and that is overrated. Its a pricey hotel but you do get what you pay for. The service from day 1 is so personal and everyone knows your name drink you like to drink or service you might need. There is no “no “ answer to anything, they will literally speak to chef to make you something that is not on the menu if needed for your child. They make snow sports so easy helping with absolutely everything from passes to equipment. We stayed in many 5 stars hotels and the child care(kids club) and babysitting services were without fail the best. Our boy is usually not very keen to go anywhere without us but after couple days the first he wanted to do when he woke up was to go to kids club. The japanese restaurant in the hotel had one of the best dishes we tried they were also very accommodating and understating.. the concierge in the hotel is so professional and quick the second you step your foot in the hotel. The cigar room 5 stars 🌟! Top of the list for us was actually an experience suggested and booked by the hotel that is run by private company. It was called cheese fondue under the stars. You trekking for about 30 mins up the mountains that takes you to a beautiful family run cattle barn conversion. They were so kind it felt like you had the best catch up with not seen for a long time lost family . We have drunk laughed and had the best views walking down . The food that was made by the host was so delicious and local sourced. The tour guide names Baenz was such an interesting character that was born in the village and travelled most parts of the world with the most amazing stories and knew absolutely everything about the history of the town and country. Highly highly recommend. One little suggestion would be there was so kids friendly plunge pool or anything just two quite deep pools- with very warm water most of the time too!

We did a reservation in the lobby for breakfast according to their advice since we have a dog and dogs are not accepted in the restaurant but it was not a good experience. Unfortunately nobody took care of us most of the time for the order of hot beverages. We had to go to the restaurant to be able to order it was a bit away and very hard to go for us with a 2 year old baby. So I did not expect this and I was disappointed with the service quality at such a luxury hotel.