The Chedi Andermatt

We stayed there for a few days to enjoy the spa and aomw nice food. The room was as always nice but for the price paid you can expect to have it checked before guest arrival we washed our hands after 5 min in the room and the sink was clogged. We then decided to go to the spa and we were looking for the bathrobe usually there is always to size available this time no. Bar you should stick to common drinks as the coktail was appaling , funny name but not to expectations at all. We had dinner at the restaurant as always the food was nice but it it looked like the prices really rised up and the quantity got smaller. 19CHF for a 1 dl glass of wine really ? Staff were amazing everywhere

We had a wonderful stay! The room was fantastic—spacious, beautifully decorated, impeccably clean, and well thought-out. Waking up to the mountain view was an absolute delight. Dinner at The Restaurant was outstanding, with attentive service and a fantastic cheese selection that was a perfect finish to our dinner. Despite the busy weekend breakfast, the amazing buffet was always fresh and topped up. The coffee selection was amazing including a matcha latte. The spa area was excellent, offering a variety of spaces to relax: a large pool for swimming, seperate heated outdoor pool, a whirlpool area, steam baths, saunas, and a very well-equipped gym. The drinks and food selection at the bar was also great. Overall, the experience was amazing, and the staff was welcoming and attentive throughout our stay. We would definately come back!

totally overrated hotel: from the guests, room, spa to the restaurants: 1) guests laying with their shoes on the couches, 2. room dark, no light, 3. Spa - massage performed by cleaning lady (sorry) cold room, 4. food ordered comes to late, reordering of food confirmed but then declared not available.

YES! The Chedi Andermatt delivered, big time. Beautiful large and very well equipped rooms, the extensive and very relaxing spa, rich local and foreign food offerings from the main restaurant to a superb 2 Michelin Star experience. You can tell that somehow change is happening compared to previous years. A few new faces that truly understand what travelers nowadays expect within this ultra luxury segment. From check-in to check-out we felt more than taken care of. The lobby/lounge area became once more our favorite spot to spend the afternoons, enjoying food and drinks and forgetting about the hustle and bustle of the city. As well, we loved the possibility of their own app - communication with their front desk team made simple - bravo! A true hide away within the Swiss Alps that after this time, gave us plenty of reasons to return very very soon again.

Great marketing, but hotel is far from incredible 5stars experience. Beautiful interior, amazing room, comfy bed and beautiful spa area. That’s about it! Pools don’t have any massage jets. We waited 15+ minutes for our coffee in the morning, and, on top of that, given it was very busy, waitress said we can’t be seated together for breakfast (never heard a phrase like that elsewhere, even in 2 stars hotels) and it took her a couple of minutes to realise some tables could fit us. You have to pay for a lot of options including eggs Benedict that are typically free in most 5 stars hotels. Food in regular hotel restaurant is mediocre. Cannot comment on Japanese. Nothing really worth the money. They have hundreds of wines but only one non alco beer to offer. Table after eating got a bit dirty and we needed to ask they clean it. No tablecloth for such a place was really bizarre. Kids food was served even before mise en bouche (we didn’t ask for rapid service for kid), and we ended up eating while our kid was already done. We would not go back or recommend the hotel unless you really have no other options. It’s maybe 2-3 star hotel for service and food, 5 only for interior design.