Malliouhana

Great Property & Great Experience overall. We did get a chance to venture out to several of the other hotels on the island and were very glad we chose Mali, FS was a absolutely stunning property but felt very Miami, It is probably the most happening place on the island. We did also stop at the Cap one day. Probably the most beautiful beach on the island. Food & Service dont cut ist there though.

Exceptional! From the moment that you arrive at the airport and are swept away by the resort's transportation staff to begin your perfect holiday thru that very last day of your stay, when you are sitting in your room debating if you should extend the stay, because everything is so very perfect, and you really don't want to leave just yet, but you have to pull yourself together and head home with a heavy heart and a refreshed soul, together with a new library of memories to recall while smiling to yourself. The resort feels as if you are in an oasis filled with sunlight. A perpetual dream state. The ocean view rooms are big and comfortable. The bed felt like sleeping on a king size cloud wrapped in white, fresh smelling linens, with big fluffy pillows and thick large bath towels. The supplied toiletries are mildly scented with lemon grass, the lotions are silky to the touch and in generous sized bottles, strategically placed throughout the bathroom for convenience. Perfect for soothing sunbaked skin. I can't say enough about the resort staff, other than they do think of everything! Each night a special little sweet treat is left for your evening indulgent snacking pleasure, together with an assortment of included hot and cold beverages or if you're in the mood for something more spirited, that is also conveniently available, I assume for an additional charge, in the room. The rooms are kept immaculately clean. The ocean views are breath taking from the resort property, with direct access to the private beach or enjoy a stroll through the lush gardens in the evenings. The private sandy beach is inviting, with coves and rock outcroppings for snorkeling fun. Don't forget to rent a Moke at the resort for a thrilling drive around the island to take in the sights or just relax in the well-appointed spa, by the pool or beach. Keep an eye out for local wildlife. Let's get into the food, just over the top! Caribbean explosion! Not sure where to start. The menu at each restaurant is unique and delightful. Can't go wrong with any of the offerings. We enjoyed an assortment of seafood dishes, quality meat, as well as vegan options. Something for everyone. Loved the sushi at Leon's, yum! The staff is exceptional. Even during a short Four day stay for a destination wedding was sufficient time for them to call you by name and remember your favorite meal and drink. Thank you to each and every one of them for making my stay perfect. This is what a dream wedding venue looks like!

I want to start with saying the resort is GORGEOUS, the people are friendly, and our room was spectacular. My reason for 3 of 5 stars is service. For this price point I was expecting more. We had a beachfront room, when I booked I asked that they set up two chairs in front of the room instead of having to sit in front of Leons. At check in they assured me they would be set up, we didn't see them so walked down to the attendants and they did set up the chairs. The issue was that when we would leave at the end of the day, no one would come clean them up- so every morning we would collect our dirty towels walk them back along with the water and plastic ice container. Then have to ask EACH DAY for them to bring us the ice water, and we would make our own chairs up when we would grab fresh towels. At this price point, I would have thought after day 4 they would have done this- but we did the same routine for 8 days- no one anticipated it or knew our name. No one offered to do this for us, 5 star hotels would normally do things like that for their guests. The other issue was my husband needed a doctor while we were there so I went to the front desk to ask- they said they would call my room with recommendations. After an hour and no phone call, I went and found it myself. No one ever called to check in on him. No one knew us by name, or went out of their way to ask if we needed anything. I asked for a late check out at 2pm, and the person on the phone acted like I asked for a free day? It was 2 hours- again- weird to me for a 5 star. Maybe being in the houses on the beach gives a different experience, but we were a little disappointed. There were many positives and this did not ruin our trip AT ALL. We still loved the hotel ambiance, the drinks at the pool in the late afternoon, the beach was amazing, and the people are all very nice! Not sure for this price point I would return.

Everything was magical! The staff were kind, attentive and knowledgeable. They knew our names and made sure we had the best experience possible. There were wonderful added touches, like treats during turn-down service and fun events like rum/chocolate tasting. We feel so lucky to have spent the week in this beautiful place and we will be dreaming about it until we are able to return! Highly recommend!

What a beautiful resort!! We were greeted by a small group of warm staff members who made our check-in easy and seamless. The pool staff were on top of their game and made our experience fun. The food was yummy, and we loved the menu options....we will miss our many breakfasts at Celeste! We felt like we discovered a hidden gem. A charming experience that will bring us back again! Thanks, Malliouhana, for the memories.