The Springs Resort and Spa

This place is big and beautiful, and clean. The staff are all friendly and knowledgeable, all willing to go the extra mile to make your stay wonderful. Nice big room with a great view, couldn't ask for more. We enjoyed the Club Rio area and its activities. They do have a number of free amusements such as putt-putt golf, billiards, darts, and ping pong tables that we enjoyed. The hot springs - so many of them! - were varied and wonderful. The food was even good. But this place is expensive, first for room and then for food and drink. If we ever go back it would be for a major anniversary or something similar.

The Springs was the perfect place to stay in La Fortuna! Although a bit overcast the first two days there we were able to enjoy the beautiful pools, hot springs and swim up bar. The service was wonderful and the food was great. We had a really nice anniversary and birthday dinner at Las Ventanas where they decorated the table with fresh roses. Very nice touch. Loved the towel in the room made to look like a sloth. That was really cute. The last morning there was our favorite as the clouds cleared and we opened our curtains to the most spectacular view of Arenal Volcano. Gorgeous!

We were a family of 3 traveling with q 3 year old. From the minute you get they provide a long detailed tour of the property so you know what there is to do. Schedule your reservations and do little things that make a huge difference. Our guy was Esteban. He remembered our names every time we saw him. Provide us tip and was a huge help. He even brought our kid chocolate and had kids club make him popcorn while touring the place. Every time one of the staff at the resort saw us walking they would rush to pick us up in a golf cart to help us with kid. Esteban provide us a reservation for dinner right near the music and an amazing few. We have traveled the world and this I would say is the best service I have had anywhere. Everyone seemed genuine and did all they could to help you have a great time and at no time was their hands out expecting tips. Of course we provide some but didn't feel pressured to. The rooms are amazing. We had an amazing view and the rooms are just like the pictures. I also liked that everything wasn't an extra charge. There were things and items you could pay extra but you didn't need to unless you wanted. Food and drinks were reasonable for the place. Thanks to the team and our concierge for an amazing visit

Fantastic resort. Exceeded expectations! The resort itself has so much. There is an on-site area about a mile down the path called club Rio. They have great little excursions there. We did a night tour and one day did white water … tubing. It was great. Got some great photos from it (thanks to Jeffrey Urbina for some great shots). There is also a lot of other activities like billiards, a game room, and of course a lot of hot springs. Would definitely stay there again.

Amazing experience! Absolutely gorgeous resort! Esteban was fantastic, always at our service with a great personality and he took extra time pointing out sloths and other interesting things around the resort in our cart rides. Adrian at the front desk was superb & extremely helpful! We already miss them! All of the staff in the restaurants, etc were top notch! Highly recommend!