The Inn on Biltmore Estate

The Chateau Tier of suites at the Biltmore is always wonderful. On this trip we inquired about other tiers of suites and learned the Cecil Suite was available. The concierge offered us a nice price to upgrade and it was exquisite! Large bedroom, full bathroom plus a separate powder room off the living room. The suite included a full size living room, a sitting room over looking the winery, and a full dining room. The most amazing suite. The service was amazing as always. The Chateau Concierge service made access to the Estate and Chihuly exhibit simple. An absolutely wonderful experience including a nice walk down the path to the winery.

Magical, awe-inspiring, takes your breath away. Comfortable, relaxing, enjoyable. My husband and my first time visiting. We celebrated our Anniversary there. The staff are so friendly, helpful, knowledgeable, they made our visit extra special. We will go back during Summer to be able to see the grounds, garden. We visited the Biltmore House and Chihuly.

We stayed at the Inn at the Biltmore for one night to celebrate a family member’s birthday and go to the candlelight Christmas at the house. The shuttle service was very convenient and meant much less walking in the cold. We had nice rooms in the renovated section of the hotel and the bathrooms were especially nice, in my opinion. Everyone at the estate was very grateful for our business after the recent flooding and hurricanes. The hotel is decorated beautifully for Christmas and the breakfast buffet was nice too. The main issue is the price, which is just so high for what it is…but that’s just the Biltmore at Christa's. Once you make peace with that, I think it’s worth it for a night or two for the convenience and comfort. We did self park which was truly no big deal and found everyone we interacted with super friendly and welcoming.

My wife and I had a reservation at the Biltmore Inn for 11/15 & 11/16. The first night was paid in advance and my wife had a medical emergency on the 11th so I had to cancel the reservation. They said they would credit the down payment but instead only gave (good for 6 months) a credit for the tour, $249. I’m sure the room was re-rented so I should have never called, at least the room would have been paid for only once.

I had very high expectations for the hotel but was let down by the room I stayed in with my family. The service has been good and the view is alright, but everything else sucks. The rooms, while aesthetically pleasing at first glance, are cramped and uncomfortable. When we first entered the room we noticed there wasn’t a refrigerator, there were many bugs, and hairs on my bed’s pillow. The beds are terribly uncomfortable, as are the pillows. Within hardly an hour of laying on the bed and repeatedly shifting around uncomfortably, my back ached worse than it ever has. I’m 17 and have no history of back issues, my back shouldn’t hurt like this. I ended up sleeping curled up like a cat in the chair by the window due to this, and my parents slept on the floor. The walls are very thin, and the couple in the room connected to ours was fighting the entire night, and across the hall was a couple with multiple small children who would not stop running up and down the hall while banging on doors. To wrap this up, this place is WAY too expensive for the quality of the rooms. I’d highly recommend staying at a hotel off of the property.