The Gant

The service was lovely. The team was happy and helpful. The room was clean and cozy. This was perfect for our family. we would recommend this to anyone who wants to stay in Aspen and enjoy the skiing. The shuttle was the absolute best and you could tip online!

The Gant exceeded all of my expectations! From the amazing customer service to the clean and upscale rooms and amenities, I would absolutely recommend. We had checked into the Gant after a few days at a Luxury home rental, and I can say we all enjoyed our stay at the Gant just as much.

Great stay at the Gant. Had been looking at the Gant and AirBnBs for a group of friends and we are very pleased with our decision to stay at the Gant. For roughly the same value, you get a great location, shuttle service to/from airport and around town including to Rubey park where busses go throughout the valley, plus heated pool and Jacuzzi, plus cafe on site, plus daily housekeeping. Will look to come back with family in the future.

Great place to stay, silent private great space, clean and very close for a walk to Aspen Mountain. Shuttle service is magnificent it is very appreciated when the weather makes the short walk to downtown not so compfortable. Immediate shutttle to everywhere and even in the arrival the concierge solved the ride to be immediate, no waits! thats awesome on vacation trip

We visit Aspen 2-3 times per year and typically stay at The Little Nell, St. Regis, Limelight or Hotel Jerome. This time, we chose The Gant while traveling with another couple. It has great reviews online so we expected it be a great stay. Unfortunately, we were so disappointed that we checked out after just one night and moved to another hotel. Despite being advertised as a 4-star hotel, The Gant lacks basic amenities and service. Our three bedroom suite was not properly stocked—we ran out of toilet paper night one and there was no coffee among other things. Basic essentials like these should be readily available at a hotel of this caliber. The final decision to leave happened when our companions called the front desk to request water and they were told to order it themselves through Instacart. If we were renting a house, we would expect to supply our own essentials, and we did visit the grocery store before arriving. However, we did not anticipate needing to buy our own toilet paper and water at a supposedly 4 star full-service hotel. Before leaving, we spoke with the manager, who took our information, yet four days later, we still have not been contacted so we had to reach back out to them to get any feedback. At a minimum, we believe a refund should be issued for the nights we did not stay. The lack of follow-up only adds to our disappointment. As a business owner of 23 years, I find this extremely disappointing. I would never keep a client’s money if they were so dissatisfied with my product or service. After paying The Gant over $8,800 for our stay and leaving after just one night, management has now offered us only $500. The lack of basic hospitality, proper accommodations, and follow-up from management makes it clear that we will not be returning. As a side note, management at Limelight Aspen found out about our situation and generously offered us a 15% discount on one of their two-bedroom suites. (We didn't ask for this discount, we were approached by management because one of the staff overheard us talking over breakfast). If you’re deciding between The Gant and Limelight in Aspen, I highly recommend Limelight. They were professional, accommodating, and provided all the amenities a true 4-star hotel should—and more.